Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,108 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality easy to fit. A great addition to what was once heavy lifting gone forever. Thank you. A very satisfied customer.”

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Posted 11 months ago

“First class service from start to finish and the castors were wonderful”

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Posted 11 months ago

“Clear website with accurate description of product which arrived promptly, thank you.”

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Posted 11 months ago

“super quick delivery very good service.”

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Posted 11 months ago

“Pro service and fasttruck delivery. Excellent just!!”

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Posted 11 months ago

“good quality product, easy ordering process and quick delivery. Not much more that can be said, that's all thats needed.”

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Posted 11 months ago

“Excellent service arrived very quickly”

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Posted 11 months ago

“Items arrived quickly and were of good quality. Fitted to sofa and look great!”

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Posted 11 months ago

“We explicitly unticked the box for marketing emails. I've had to unsubscribe from a marketing mailbox and a review request since. -I've been asked to revise my review by this company so here is my amendments On the 23rd July I placed an order with Ross Handling. We have used Ross Handling before. Since we recently changed our email management system to a different domain, this was the first order under the new email with a new inbox. I make an effort to maintain a clean inbox without excess spam, I make the extra effort to make sure I don't subscribe to marketing emails. I already know how much marketing Ross Handling sends out and wished to avoid this. However, on the 24th July I received a marketing email to the new email and promptly unsubscribed. Then on the 30th July I received a request for a review. At this time I left the above review. They're sending you marketing emails without permission. Following this I have received an email from the customer service team telling me I unsubscribed on the 24th and haven't received anything since. Point completely missed there, I suppose. They asked me to amend my review because clearly, they thought I was wrong. Products are good and prices are comparable with everyone else in the space. Just need to sort out the predatory email campaign practices.”

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Posted 11 months ago

Dear Customer, Thank you for your feedback. We sincerely apologize for the inconvenience caused by receiving marketing emails despite your request to opt-out. Your preferences are important to us, and it seems there was an error in our system. We are currently reviewing our processes to ensure that your preferences are honored moving forward. If you continue to receive unwanted emails, please reach out to our customer service, and we’ll ensure this is resolved promptly. Thank you for your understanding, and we hope to improve your experience with us. Warm regards, Team Ross Handling Ltd

Posted 11 months ago

“Wobbly wheels, groaned and shook Made them fit — what a look! Silent glide and solid feeling Goodbye bumps, now smooth wheelin'!!”

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Posted 11 months ago

“Easy to place the order and delivered promptly.”

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Posted 1 year ago

“Super. Easy. What I ordered was delivered.”

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Posted 1 year ago

“Great products at reasonable prices”

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Posted 1 year ago

“agreat tyres ,great price , very quick delivery orderd Thursday night arrived Saturday morning.”

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Posted 1 year ago

“I was let down by another supplier for a time critical project and, seeing an advert from Ross Handling on Facebook approached them for a solution. They supplied castors of exactly the correct size which arrived within 24 hours and enabled me to complete the project in time. The product and customer service from Ross are excellent. Highly recommended and I will certainly be using them again. Thank you”

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Posted 1 year ago

“Excellent service...5 stars all the way!”

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Posted 1 year ago

“Good website with all the information I needed to make sure it was the right sack barrow wheel. Very prompt service, let down by DPD, but Ross got onto that very quickly and sorted it. Excellent service!”

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Posted 1 year ago

“Great service and product exactly what I wanted.”

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Posted 1 year ago

“Very helpful staff, welcoming on collection and a prompt service.”

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Posted 1 year ago

“Had just the wheels we needed to replace the worn out ones on our wheelchair. Also noticed they had walking stick ends. We'd bought from Ross in the past and had good advice, so went back to them without looking anywhere else.”

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Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 10,108 reviews