Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,059 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No fuss, just efficient, knowledgeable and helpful.”

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Posted 2 months ago

“The wheels I ordered from you are just right for the project that I am going to make thank you very much”

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Posted 2 months ago

“Purchased stainless wheels several times now , great choice , product meets and exceeds our standards, as its a very arduous environment. Orders are shipped very swiftly, and the loyalty points add up to create a nice discount every so often. First class company , totally recommend, Thank you”

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Posted 2 months ago

“Item recieved”

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Posted 2 months ago

Dear Customer, We’re very sorry you haven’t received your item. This is not the experience we aim to provide. Please could you share your order number or any tracking details so we can investigate immediately and update you on the status? We’ll prioritise resolving this for you and ensure you’re kept informed throughout. Kind regards, Team Ross Handling Ltd

Posted 2 months ago

“Fantastic service and first rate products.”

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Posted 2 months ago

“Excellent turnround/swift response. Very pleased that I could get an exact replacement for my castors which were first fitted by an upholsterer in Leicester sometime in 1987 - the suite is still going strong. at the time we lived in western Park and he must have been a local craftsman.”

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Posted 2 months ago

“Perfect product 👍”

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Posted 2 months ago

“I have re upholstered a Victorian iron back chair and the circle brass embellishers were missing. The replicas from Ross Handling were ideal for me to complete my project”

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Posted 2 months ago

“Looking to replace broken castors on a Edwardian chair. Great range of products, I found exactly what I was looking for on their easy to navigate website. Parts arrived by tracked delivery. Excellent service.”

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Posted 3 months ago

“Easy to order, arrived quickly so extremely satisfied”

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Posted 3 months ago

“Very quick delivery, well packaged. Friendly and helpful when I phoned. Will order from Ross Handling from now on.”

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Posted 3 months ago

“Reliable service, good advice, good stock stay true and in business...”

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Posted 3 months ago

“arrived on time and right product”

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Posted 3 months ago

“Very quick reply to my query and very prompt and reliable deivery. However the items were not 100% suitable since the fixed screw on the castors was too long for the substrate. I had thought this would have been clear from the text of my query, but I have never had to fit castors before, so maybe not. However I have managed to get around the problem by packing up with old tap washers! So overall a success. On the photo online I could see the length of the screw, but not that it was fixed.”

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Posted 3 months ago

“I have used Ross Handling on a number of occasions as a private customer and they consistently supply high quality castors in a timely manner.”

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Posted 3 months ago

“Quick and efficient. That’s all I want”

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Posted 3 months ago

“They arrived 4 antique looking casters , fitted then they look gorgeous, next day delivery was expensive but worth it”

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Posted 3 months ago

“Superquick service, thank you”

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Posted 3 months ago

“Rear lawn tractor tyres needed replacement. Ross Handling had a choice of the size required. Easy ordering/ payment and delivery to Northern Ireland within 2 days!”

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Posted 3 months ago

“Quick excellent service”

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Posted 3 months ago

Ross Handling Ltd is rated 4.8 based on 10,059 reviews