Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,042 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,042 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superquick service, thank you”

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Posted 1 month ago

“Rear lawn tractor tyres needed replacement. Ross Handling had a choice of the size required. Easy ordering/ payment and delivery to Northern Ireland within 2 days!”

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Posted 1 month ago

“Quick excellent service”

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Posted 1 month ago

“Photo of cast iron wheel showed a grease nipple fitted. Parts delivered were without a grease nipple.”

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Posted 1 month ago

Dear John, Thank you for your review. We appreciate your feedback about the grease nipple not being included with the cast iron wheel. We strive to provide accurate information and quality parts, and it's disappointing to hear that we fell short this time. We take your comments seriously and will look into this matter to ensure our product listings align with what is delivered. Your experience is important to us, and we hope to provide you with a better service in the future. Thank you for bringing this to our attention. Best wishes, Team Ross Handling Ltd

Posted 1 month ago

“It took a while for the shopping trolley wheel to arrive but what came was just what I wanted”

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Posted 1 month ago

“Great range of products at a good price, promptly despatched and well packed.”

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Posted 1 month ago

“Looking for castors to replace some that were old and falling apart, I found Ross Handling via a Google search, amongst other suppliers. Comparing suppliers, they weren't the cheapest but were still reasonably priced and more importantly, the products looked of a significantly higher quality than several online retailers. The ordering process was easy and within a couple of business days, the order was delivered by DPD, well-packaged and within the stated delivery ETA. The items were perfect for the job and I would certainly use Ross Handling again in future.”

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Posted 1 month ago

“Good product good service easy ordering”

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Posted 1 month ago

“Just what I ordered arrived in less than 24hrs.”

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Posted 1 month ago

“Items arrived on time, securely packed and in good condition. Just perfect!”

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Posted 1 month ago

“The product was delivered and I was kept updated as to the delivery time by the delivery company on the day of delivery of my product.”

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Posted 1 month ago

“Great products and speedy delivery”

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Posted 1 month ago

“Great no hassle buying and wheels slipped on a treat 😊”

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Posted 1 month ago

“Got exactly what I ordered and delivered as promised Couldn’t be happier 👍”

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Posted 1 month ago

“Great website got what I was looking for, and got it really quickly in the post first class service”

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Posted 1 month ago

“They are very easy to deal with. Website is clear and the staff are helpful.”

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Posted 1 month ago

Dear Philip, Thank you for taking the time to leave your review. We're glad to hear that you found our website clear and our staff helpful. However, we strive for a better experience overall, and your feedback is valuable to us. If there are areas where you feel we can improve or if you have any suggestions, please let us know. We appreciate your support and hope to serve you even better in the future. Best wishes, Team Ross Handling Ltd

Posted 1 month ago

“The caster solved a long standing problem with our mat storage device at my indoor bowls club. Now much easier to manoeuvre, especially as we are all getting older.”

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Posted 1 month ago

“Great service, attentive. Order Friday AM, the order was delivered by the next day. Good quality products.”

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Posted 1 month ago

“Brilliant first rate fast and well packed. Highly recommended thanks”

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Posted 2 months ago

“Delivery was made to the wrong building. Ross Handling was fantasic with sorting the issues and couldn't have been more helpful.”

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Posted 2 months ago

Ross Handling Ltd is rated 4.8 based on 10,042 reviews