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Ross Handling Ltd Reviews

4.8 Rating 10,097 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Good products good tidy service value for money
Helpful Report
Posted 9 months ago
great service arrived next day
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Posted 9 months ago
Plenty of website product information, sound and helpful advice over the phone, and prompt delivery of items. Very pleased with the professional service. Thank you.
Helpful Report
Posted 9 months ago
Helpful support. Quick and efficient sales and delivery process. There's a good selection of products and the website is clear and easy to interact with.
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Posted 9 months ago
Needed a new wheel for my wheelbarrow. Great instructions of what to measure so I bought correct wheel. Good communication throughout and arrived quickly. Very happy not to be wheeling manure on a flat tyre anymore!
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Posted 9 months ago
Good honest company to deal with.Wheeleez products are very high quality and robust.
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Posted 9 months ago
Brilliant service from start to finish
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Posted 9 months ago
Excellent service as usual, great communication easy to order and speedy delivery and good quality. I will be using again, excellent company.
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Posted 9 months ago
A pleasant and personable employee took my initial call and was both knowledgable and matter of fact to confirm details of my product purchase. Ross Handling kept me informed with each step of the delivery which was quick and efficient. Bravo Ross Handling.
Helpful Report
Posted 9 months ago
Excellent quality easy to fit. A great addition to what was once heavy lifting gone forever. Thank you. A very satisfied customer.
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Posted 9 months ago
First class service from start to finish and the castors were wonderful
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Posted 9 months ago
Clear website with accurate description of product which arrived promptly, thank you.
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Posted 9 months ago
super quick delivery very good service.
Helpful Report
Posted 9 months ago
Pro service and fasttruck delivery. Excellent just!!
Helpful Report
Posted 9 months ago
good quality product, easy ordering process and quick delivery. Not much more that can be said, that's all thats needed.
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Posted 10 months ago
Excellent service arrived very quickly
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Posted 10 months ago
Items arrived quickly and were of good quality. Fitted to sofa and look great!
Helpful Report
Posted 10 months ago
We explicitly unticked the box for marketing emails. I've had to unsubscribe from a marketing mailbox and a review request since. -I've been asked to revise my review by this company so here is my amendments On the 23rd July I placed an order with Ross Handling. We have used Ross Handling before. Since we recently changed our email management system to a different domain, this was the first order under the new email with a new inbox. I make an effort to maintain a clean inbox without excess spam, I make the extra effort to make sure I don't subscribe to marketing emails. I already know how much marketing Ross Handling sends out and wished to avoid this. However, on the 24th July I received a marketing email to the new email and promptly unsubscribed. Then on the 30th July I received a request for a review. At this time I left the above review. They're sending you marketing emails without permission. Following this I have received an email from the customer service team telling me I unsubscribed on the 24th and haven't received anything since. Point completely missed there, I suppose. They asked me to amend my review because clearly, they thought I was wrong. Products are good and prices are comparable with everyone else in the space. Just need to sort out the predatory email campaign practices.
Helpful Report
Posted 10 months ago
Dear Customer, Thank you for your feedback. We sincerely apologize for the inconvenience caused by receiving marketing emails despite your request to opt-out. Your preferences are important to us, and it seems there was an error in our system. We are currently reviewing our processes to ensure that your preferences are honored moving forward. If you continue to receive unwanted emails, please reach out to our customer service, and we’ll ensure this is resolved promptly. Thank you for your understanding, and we hope to improve your experience with us. Warm regards, Team Ross Handling Ltd
Posted 10 months ago
Wobbly wheels, groaned and shook Made them fit — what a look! Silent glide and solid feeling Goodbye bumps, now smooth wheelin'!!
Helpful Report
Posted 10 months ago
Easy to place the order and delivered promptly.
Helpful Report
Posted 10 months ago
Ross Handling Ltd is rated 4.8 based on 10,097 reviews