Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,867 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery , no problem returning item and ordering replacement”

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Posted 4 years ago

“The castors are satisfactory and reasonably priced. The customer support however was excellent. Purchasing direct from Ross Castors was by far preferable than having to use Amazon: there was no pressure to subscribe to Amazon Prime! A welcome change. VJ”

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Posted 4 years ago

“tyres are good not fitted to tractor yet but sure they are fine, thank you.”

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Posted 4 years ago

“As my first experience of phoning an Order, there was some miss information about Delivery date, Order placed with you on the 9th Fedruary with Luke. I was told it would arrive on the Friday 12th. I phoned on Monday 15th spoke Shane, he told me the Items had been out of Stock when Ordered, they were now in stock and have been dispatched. They arrived on 17th February. I also received two invoices for different Totals. Other than that the Swervice was fine. I will look on your Web Page again if I need anything”

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Posted 4 years ago

“Great website, which is very user friendly and easy to find what you're looking for. Prices are very competitive but delivery to the Highlands was ridiculously high and cost more than the actual purchase. It doesn't cost more to send from the Highlands to England, so i don't understand why it costs so much more to send the other way. Ross need to find a more cost effective solution for Scottish customers.”

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Posted 4 years ago

“Great service very helpful”

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Posted 4 years ago

“Perfect for what needed for sorry no pictures but bought for daughter for pool table”

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Posted 4 years ago

“The cast iron wheels are perfect, the cutomer service needs some improvement.”

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Posted 4 years ago

“Very good service delivery was quick and the wheel fit perfect”

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Posted 4 years ago

“I only wanted a pair of castors for a riser/recliner and needed them asap. Ross Castors had the exact type required and at a reasonable price. However, the cost of a quicker delivery was more than the cost of the item. But, needs must and I got the castors within two days of ordering.”

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Posted 4 years ago

“Original order had parts missing. Missing parts forwarded within days. Good customer service.”

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Posted 4 years ago

“Very happy. Quick delivery. Very classy product.”

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Posted 4 years ago

“Well made product, good value for money, arrived very quickly.”

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Posted 4 years ago

“All positive experience with Ross Castors who I have used on 2 occasions. Product guidance very helpful and product quality is good.”

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Posted 4 years ago

“Casters were great, packaging & postage poor & expensive. Box wasn’t strong enough & contents not secure.”

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Posted 4 years ago

“Very good service people knew what I wanted”

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Posted 4 years ago

“A good range of quality products at realist prices”

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Posted 4 years ago

“Great selection, excellent customerer service. Highly recommended.”

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Posted 4 years ago

“The 50mm threaded inserts were exactly as described and fitted my application perfectly., easy to order. Delivered on time but didn't have the complete address on the address label so courier had difficulty in finding us.”

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Posted 4 years ago

“delivery was prompt and the item good quality.”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 9,867 reviews