Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,059 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,059 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website and good range of products. The industrial chair shifter/trolley was delivered by courier to wrong location and the packaging was just polythene wrapping, resulting in some paint damage. These are problems the manufacturer should fix with his courier.”

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Posted 4 years ago

“Quality service”

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Posted 4 years ago

“First time bought from Ross Castors - service was excellent, product as promised but left wondering why I had to buy a whole metre of axle tube when half that would surely be fine for most applications?”

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Posted 4 years ago

“The order was delivered promptly, the product was easy to fit and after just a couple of days of use seem perfectly satisfactory”

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Posted 4 years ago

“Very quick service and delivered sooner than expected. Minor problem with product description which states hub width 100mm but it turned out to be 110mm, easily trimmed to size and it fits well enough”

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Posted 4 years ago

“Good quality at a good price and delivered very smartly.”

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Posted 4 years ago

“Delivery was quick. Having found the item on the website once it seemed harder to find it second time round.”

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Posted 4 years ago

“Did the job well”

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Posted 4 years ago

“Brilliant castors very sturdy an strong but very quiet. Little frustrated that second order was delayed but assume that was out of their hands. Used them for a heavy sewing cutting table...brilliant.”

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Posted 4 years ago

“The shopping experience on the website and shipping of ROSS were good. However, the brass casters we ordered ( 4 packs of 4 ) did not help the situation of moving our super king bed on carpet. Though the bed base wheels fit into the casters well, the bed did not "slide" on the carpet any easier at all, and most of the wheels just came off/out of the casters ( even though they did seem to fit into them deep enough). The casters themselves seem of good quality. Perhaps we will be able to use them for something else in the future, but they were not suited at all for what we needed to do with them.”

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Posted 4 years ago

“Having only received the castors and fitted some of them and found they work very well and are better operationally than the originals, durability cannot be ascertained as yet. The Delivery was very good as was the price”

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Posted 4 years ago

“Worked well from online order to delivery very pleased”

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Posted 4 years ago

“Prompt service”

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Posted 4 years ago

“Great choice of castors and good explanations to help choose correct size”

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Posted 4 years ago

“Ordered tractor tyres. Swift sending them out after the Bank holiday. Good product send.”

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Posted 4 years ago

“Product was good except a change of fitted axle. The nylon locking nuts were not easy to find (except in quantities of 50!). It would have been very helpful to have had the correct nuts supplied with it.”

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Posted 4 years ago

“Package arrived on time and well packaged. Was kept up to date by email. Would use again”

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Posted 4 years ago

“Working well Good value”

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Posted 4 years ago

“having received the brass castor carpet protectors the fitting was not easy. if the unit moved the wheel came out this item does not do the function as expected they are now used as an ornament”

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Posted 4 years ago

“Only place I could find that had the bushes I needed in small quantities at reasonable postage costs.”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 10,059 reviews