Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,017 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received my order So obviously not happy. I was annoyed that I had not got the order now you wind me up further by asking for a review !!!!!!!!!!!!!!!!!”

Helpful Report

Posted 10 years ago

“Ordered and revived nothing. Had to get my money back through pay pal. Be ware”

Helpful Report

Posted 10 years ago

Hi Mr Greig, Apologies for any inconvenience caused (our courier attempted to deliver your parcel on the 5th December, however a calling card was left at your premises) For some reason the parcel was sent back to ourselves rather than attempting to re-deliver. I will investigate the reason why your parcel wasn't re-delivered (i believe the full amount has already been refunded to your PayPal account).

Posted 10 years ago

“Awful service & support, was promised delivery within a few days - took nearly 3 weeks! - every time left for me to chase - they didn't return any phone calls when promised, - everything that's wrong with online dealing was demonstrated here.”

Helpful Report

Posted 10 years ago

“I placed an order and paid for it with my personal credit card. I required an invoice to be made out in my name and filled in these details under the billing details section of the internet ordering form. For reasons unknown, Ross have issued an invoice made out to the company that I work for (which was detailed under the delivery details section of the form). Despite repeated email requests, I have not yet received an invoice made out in my name. I have received an email telling me that I filled in the order form with my company name under the billing details - this is not the case. It should not be a problem to send me an invoice made out in my name and I frustrated that they cannot meet this simple request.”

Helpful Report

Posted 11 years ago

“great service many thanks”

Helpful Report

Posted 11 years ago

“Muy mala calidad estaba el material reseco y se han roto todos.”

Helpful Report

Posted 11 years ago

“Easy to use web site, swift delivery and I was kept informed of the delivery process via email - would definitely use these guys again!”

Helpful Report

Posted 11 years ago

“Unfortunately the wheel was the wrong size - I thought that a 22cm wheel would be the size of the wheel rather than the total size of wheel plus tyre. As I had no means to return it I have had to accept the loss and had to buy what I wanted locally.”

Helpful Report

Posted 11 years ago

“2 day delivery has so far taken 7 days and I still have no tracking number let alone any goods”

Helpful Report

Posted 11 years ago

“I have put "very poor", although the error was corrected - but unfortunately a day too late. I ordered some good quality castors for a table tennis club. The ones sent by Ross Castors were not the type ordered, were their cheapest type, and would not have been up to the job. They were needed for the Tuesday evening so I was not best pleased.”

Helpful Report

Posted 11 years ago

“Delivery good and quick. However the wrong size was sent although the paperwork showed the correct size. Rung to explain and matter settled over the phone”

Helpful Report

Posted 12 years ago

“easy transaction, good service”

Helpful Report

Posted 12 years ago

Ross Handling Ltd is rated 4.8 based on 10,017 reviews