Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,875 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good range and very good service. Thanks”

Helpful Report

Posted 2 years ago

Thank you so much for the 5* review!

Posted 2 years ago

“My items arrived when you said they would, well pleased will use you again”

Helpful Report

Posted 2 years ago

Thank you for your 5* review! We look forward to helping you with any future orders.

Posted 2 years ago

“Bought two tyres and inner tubes for our small garden trailer. Excellent advice on the phone when placing my order as initially on their Website I had chosen a lesser spec tyre. Delivery was exactly when they said it would arrive. All in all a great experience and would recommend this company.”

Helpful Report

Posted 2 years ago

We are so glad to hear you are happy with both your purchase and the service you received! We hope to help you with any future requirements. Thank you for the 5* review!

Posted 2 years ago

“I have received my pack of handwheels on next day service and found them to be of good quality. We will certainly use Ross Handling again”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Posted 2 years ago

“Finding a quality supplier on the Internet is difficult, so I was delighted by the service I got from Ross Handling. The chat agent had an in depth knowledge of their offerings and was able to quickly guide me to the best product. He then rummaged up a discount, a great bonus!”

Helpful Report

Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Efficient service, item always in stock”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

“Order came quickly and when promised. Web-site gave sufficient information for ordering though more dimensions always welcome. Casters fitted and seem an improvement on the originals for this Parker Knoll reclining armchair. Very pleased so far.”

Helpful Report

Posted 2 years ago

We are so grateful for your review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Very impressed with customer service, I made a mistake with my delivery address and you sorted it very promptly for me. Thank you.”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Small order, quick reply and excellent service. More than happy, many thanks.”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating

Posted 2 years ago

“Excellent service but let down by couriers who took two days to find us. We watched the driver go past without looking!!”

Helpful Report

Posted 2 years ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

Posted 2 years ago

“This was a perfect transaction, the online description was superb and the items were despatched quickly. The wheels that arrived were exactly as I had ordered them but due to my miscalculations they were not right for the job I had undertaken. This was not the fault of Ross Handling or of the product, merely being that I did not ask for the dimensions of the spindles. Ross Handling returns are simple and I have returned the items to them and am awaiting the refund, but that always takes a while for any company. If I need wheels in the future I will make sure of every measurement before clicking on Buy. We all learn from past mistakes.”

Helpful Report

Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Brilliant service casters are lovely”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“I bought two casters for an old American rocking chair which I had re-upholstered, they were perfect for what I wanted and finish the chair beautifully! The only disappointment was that there were no screws provided to secure the caster from working loose, they are quite small holes so I might have trouble finding some.”

Helpful Report

Posted 2 years ago

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community

Posted 2 years ago

“Tim was very helpful and courteous. Very satisfied with the products. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing

Posted 2 years ago

“I had to have a solution for an issue: replacing the static feet on a heavy preparation table. A whatsapp chat with Ross Handling provided a solution. Great service thank you.”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“Very good service”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work

Posted 2 years ago

“Quick , correct order, very nice axel and easy to work with and use I found the Checkout a bit clunky and slow .”

Helpful Report

Posted 2 years ago

“Came in good time- was as I expected”

Helpful Report

Posted 2 years ago

We are incredibly grateful that you took the time out to leave us a 5-Star review

Posted 2 years ago

“High quality replacement wheelchair castors that proved impossible to source locally. Delivered by Marty Mc.Fly ... Implausably quick delivery!”

Helpful Report

Posted 2 years ago

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Posted 2 years ago

“Good product, fast and efficient service, would highly recommend this company.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,875 reviews