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Ross Handling Ltd Reviews

4.8 Rating 10,083 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,083 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Efficient friendly service
Helpful Report
Posted 2 years ago
Thank you Patrick for your 4 star rating of Ross Handling Ltd. We are pleased to hear that you found our service satisfactory. We appreciate your loyalty and thank you for choosing us to be your preferred choice everytime.
Posted 2 years ago
My order was delivered in very good time but the ‘puncture proof tyre’ I purchased for my tractor survived un-punctured for only about an hour thanks to blackthorn debris on our paths.
Helpful Report
Posted 2 years ago
Thank you Duncan for your 4 star rating of Ross Handling Ltd! I'm glad to hear that you received your order in good time and were a repeat customer. We are sorry to hear that the tyre didn't hold up long. We appreciate your feedback, and thank you for your continued custom!
Posted 2 years ago
Seamless: website easy to use and items delivered earlier than forecasted
Helpful Report
Posted 2 years ago
Thank you so much for the 5 star rating, John! We're so glad to hear that our website was easy to use and that you received your items earlier than expected. We appreciate the kind feedback and support!
Posted 2 years ago
Castors as described and delivered on time
Helpful Report
Posted 2 years ago
Thank you, Paul, for the 5 star rating of Ross Handling Ltd. We're thrilled to hear that the castors were as described and delivered on time!
Posted 2 years ago
Fast delivery although postal cost a bit high - but item cost much lower so actually this was the cheapest option and I thought the website looked good and safe to buy from.
Helpful Report
Posted 2 years ago
Thank you so much, Jane, for your kind words and your five-star rating of Ross Handling Ltd! We appreciate your loyalty as a returning customer, your feedback on our website, and your acknowledgement of our fast delivery, even with the slightly higher postal cost. Thank you!
Posted 2 years ago
Excellent service, great value, as described and quick delivery - I could have asked for more!
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Ross Handling Ltd! We are delighted to know that our service, value, product description and delivery were all to your satisfaction. We truly appreciate your loyalty and commitment to our company as a returning customer. We are so thankful for your feedback and we look forward to continuing to serve you!
Posted 2 years ago
Good price - quick delivery
Helpful Report
Posted 2 years ago
Thank you so much, Chris, for giving Ross Handling Ltd a 5 star rating! We sincerely appreciate the positive feedback, especially considering that you have been a returning customer for so long. We are glad that you found our prices to be good and the delivery to be prompt. We are grateful for your kind words and look forward to helping you again soon.
Posted 2 years ago
Good product at a good price. Our trolley is now usable again.
Helpful Report
Posted 2 years ago
Thank you so much, Philip, for taking the time to give us a 5-star rating and for being such a loyal and repeating customer! We're delighted to hear that our trolley is now usable again, and that you feel you got a good product at a good price. We really appreciate your support.
Posted 2 years ago
Easy to deal with and fast delivery
Helpful Report
Posted 2 years ago
Thank you, Optimal, for your generous 5 star rating of Ross Handling Ltd. We are so pleased to have earned your loyalty! We are thrilled to hear that our services were easy to deal with and the delivery time was good- we appreciate your repeated support!
Posted 2 years ago
The purchased items arrived promptly and were exactly what was needed to repair my son’s bed- therefore a huge expense to replace saved!
Helpful Report
Posted 2 years ago
Thank you so much, Janet, for the 5-star rating of Ross Handling Ltd! We appreciate your continued loyalty, and are thrilled to hear that the items you purchased arrived in time and were exactly what you needed to repair your son’s bed. We look forward to continuing to serve you well.
Posted 2 years ago
Absolutely brilliant. Great value, fantastic delivery time, top notch quality. Cannot fault the product for my needs and the company on the handling of the order.
Helpful Report
Posted 2 years ago
Thank you so much Trevor for your 5 star rating of Ross Handling Ltd. We are really grateful you have taken the time to provide such positive feedback, it's wonderful to know that you enjoyed the value, delivery time, and quality when ordering with us - and we especially thank you for being a returning customer!
Posted 2 years ago
Did what it said on the tin. Felt a little over informed, but that’s fine
Helpful Report
Posted 2 years ago
Thank you very much for your 4 star rating for Ross Handling Ltd., Clive! We are thrilled to hear that we delivered on all that we promised. We are especially grateful for your support as a repeat customer.
Posted 2 years ago
first class serve ordedin morning had the parts next lunch time
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave such a positive review, David! We are so glad to hear that you received your order so quickly and were pleased with our service. It means a lot to us that you have been a returning customer of Ross Handling Ltd. and we look forward to seeing you again soon!
Posted 2 years ago
Good service and informative website, secure delivery, and a good quality product
Helpful Report
Posted 2 years ago
Thank you so much, John, for your 5 star rating of Ross Handling Ltd! We appreciate your feedback, especially the kind words regarding our service, website, delivery, and quality of our products. We are glad that you were happy with your purchase and hope to work with you again soon.
Posted 2 years ago
Faultless service - one item was, unfortunately, delayed repeatedly (because that's how things are, these days, generally) but what made the difference was the frequent, informative and helpful communication. Products received arrived promptly, were exactly as described and the quality was better than I had hoped for. Overall, entirely satisfied and would head for Ross Handling as a first port of call for future requirements. Thanks to all at Ross.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating, Andy! We are delighted to hear that the products you received were exactly as described and better than you had hoped for. We understand that the one item was delayed but we appreciate your understanding of the current situation. Your kind words are very much appreciated and we are happy to know that you will come to us in the future. Thank you very much for your wonderful review!
Posted 2 years ago
Quality Castors fitted perfectly on the bed See photo of old broken Castors!!
Ross Handling Ltd 5 star review on 29th April 2023
Helpful Report
Posted 2 years ago
Thank you, Martin, for returning and giving us a 5-star rating! We appreciate that you took the time to share your experiences with us. We are delighted to know that we have managed to fit the castors perfectly on the bed! Your satisfaction is our top priority and we thank you for being a returning customer.
Posted 2 years ago
Beautiful
Helpful Report
Posted 2 years ago
Thank you for giving Ross Handling Ltd a 5 star rating, Eileen! We appreciate your ongoing support and repeat patronage. You're beautiful!
Posted 2 years ago
I ordered a replacement castor for a divan bed, it came very quickly and was reasonably priced.
Helpful Report
Posted 2 years ago
Thank you Alison for your wonderful 5 star rating - I'm thrilled to hear that you were happy with the replacement castor you ordered from us! It's great to know that it arrived quickly and at a price you were satisfied with. We appreciate your kind words and thank you for being a valued customer.
Posted 2 years ago
Great pre-delivery info, as ordered, great job Bob
Helpful Report
Posted 2 years ago
Thank you so much, Nicholas, for your 5 star rating of Ross Handling Ltd. We really appreciate you taking the time to leave such a glowing review! We're especially grateful that you've been a returning customer to us too. We're thrilled you found our pre-delivery info great and that your order was completed successfully. Thanks again for the fantastic rating!
Posted 2 years ago
After searching the web long and hard I found exactly the item I needed. The price was fine and I placed an order. The item arrived within 2 days. Great service.
Helpful Report
Posted 2 years ago
Thank you so much for your 5 star rating of Ross Handling Ltd, Martyn! We're delighted that we could provide you with what you need and the service was satisfactory. It's great to hear that you are pleased with the delivery, and it was a pleasure providing you with your purchase.
Posted 2 years ago
Ross Handling Ltd is rated 4.8 based on 10,083 reviews