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Ross Handling Ltd Reviews

4.8 Rating 10,097 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Very quick delivery
Helpful Report
Posted 3 years ago
Thank you so much, Miss, for your 5-star rating of Ross Handling Ltd and for mentioning our very quick delivery! We are so pleased that you have been happy with our service and that you are a returning customer. We greatly appreciate your business!
Posted 3 years ago
Took much longer than I had hoped for the order to arrive but it arrived in good condition and I'm happy with it.
Helpful Report
Posted 3 years ago
Thank you for taking the time to provide us with your feedback, Phil. I can confirm that the goods left us a on the 3rd May after the order was placed on the 2nd as promised. It does look as thought the parcel has been stuck in the DPD system and not made its way to you. I have requested that our despatch team get a replacement out to arrive with you asap.We're extremely sorry for any inconvenience caused and of course contact can be made with our customer service team at any point on 0116 2764987
Posted 3 years ago
Everything as described. Good comms and very happy with the product.
Helpful Report
Posted 3 years ago
Thank you Charlie for the five-star rating of Ross Handling Ltd! We are very pleased that everything was as described and that you were pleased with the product. We are especially grateful for your repeat custom, and we look forward to helping you again soon.
Posted 3 years ago
The service was excellent thank you will definitely use again.
Helpful Report
Posted 3 years ago
Thank you for the 5 star rating of Ross Handling Ltd, Richard! We are thrilled to hear that you found our service excellent and that you plan on returning again. We really appreciate your loyalty and look forward to having you as our customer in the future.
Posted 3 years ago
I purchased 2 inner tubes, both were as described and of good quality for the price. Despatched within agreed timescales, arrived in good condition. Will use again
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating, Richard! We're glad to know that you were satisfied with both the inner tubes and our handling of your purchase. We appreciate the fact that you would use us again and we look forward to providing you with even more top-notch service in the future.
Posted 3 years ago
The experience of purchasing spare parts from Ross Handling was a pleasant and simple transaction due to their competitive pricing and swift delivery of a good quality product. Thank you Ross Handling.
Helpful Report
Posted 3 years ago
Thanks John for your fantastic rating of our services! We're pleased to hear that your experience of purchasing spare parts from us was a pleasant and simple one. We appreciate your continued patronage - thank you for being a loyal customer!
Posted 3 years ago
Excellent service and a very good bearing
Helpful Report
Posted 3 years ago
Thank you so much for your fantastic 5 star rating of Ross Handling Ltd! We are thrilled to hear you enjoyed our service. We appreciate your loyalty as a repeat customer and look forward to seeing you again!
Posted 3 years ago
Easy to order very quick delivery arrived in perfect working order and was updated of status of delivery every step of the way
Helpful Report
Posted 3 years ago
Thank you for your 5-star rating and kind words, Paula! We are delighted to hear that ordering from us was easy, your delivery was quick and arrived in perfect working order. We are so glad that you were kept updated throughout the whole process. Thank you for being a loyal customer of Ross Handling Ltd.
Posted 3 years ago
My castors are brilliant quality and came on time as well. If you want good quality items then this is the store to buy from. I will be purchasing again from Ross Handling in the future.
Helpful Report
Posted 3 years ago
Thank you for your 5 star rating of Ross Handling Ltd, Andrew! We are pleased to hear that your castors are of great quality and on time. We truly appreciate your kind words and are delighted that you plan on purchasing from us again in the future.
Posted 3 years ago
Wheely good website! Easy to find and order products. Delivery as predicted.? Prices fair. What more do you want?
Helpful Report
Posted 3 years ago
Thank you so much, Keith, for your amazing 5-star review! We appreciate your loyalty and thank you for your kind words that made us giggle. We're thrilled to see that you found our prices fair and that you enjoyed your experience ordering and receiving products. We hope you wheel come back soon!
Posted 3 years ago
Ordered wheels although not exactly a fit to my wheelchair I managed to fit them.
Helpful Report
Posted 3 years ago
Thank you William for your 4 star rating of Ross Handling Ltd. It's great to hear that you were able to make the ordered wheels work for your wheelchair even though they were not an exact fit. We really appreciate your feedback and are glad to have been of help.
Posted 3 years ago
My husband was trying to place an order on line for replacement inner tubes and a new tyre for his sit on mower. He wasn’t quite sure which size he wanted so he made a telephone call and one of your very helpful staff sorted this problem out very efficiently. The order was dispatched and delivered promptly as promised. Would definitely recommend your company.
Helpful Report
Posted 3 years ago
Thank you, Hazel, for your 5-star rating of Ross Handling Ltd! We are glad to hear that your husband was able to place his order with the help of our staff. We are happy to hear that everything was delivered promptly and will definitely keep up our prompt service! We appreciate your kind words and hope that we serve you again soon!
Posted 3 years ago
The replacement castors were exactly what we needed and very prompt service. Thank you.
Helpful Report
Posted 3 years ago
Thank you so much for the 5-star rating and for choosing Ross Handling Ltd again! We are thrilled to hear that the replacement castors were exactly what you needed. We look forward to being of service again in the future!
Posted 3 years ago
I was very impressed, I rang with information about what I needed to do. The representative was able to select the product that I needed in a professional, helpful and friendly manner. I will use you again and I will also recommend you to others due to my experience.
Helpful Report
Posted 3 years ago
Thank you so much for your amazing five star review of Ross Handling Ltd! We are so glad that we were able to assist you with your needs. We take pride in providing the best customer service possible, and your kind words mean a lot to us. Thank you again for your review!"
Posted 3 years ago
Efficient friendly service
Helpful Report
Posted 3 years ago
Thank you Patrick for your 4 star rating of Ross Handling Ltd. We are pleased to hear that you found our service satisfactory. We appreciate your loyalty and thank you for choosing us to be your preferred choice everytime.
Posted 3 years ago
My order was delivered in very good time but the ‘puncture proof tyre’ I purchased for my tractor survived un-punctured for only about an hour thanks to blackthorn debris on our paths.
Helpful Report
Posted 3 years ago
Thank you Duncan for your 4 star rating of Ross Handling Ltd! I'm glad to hear that you received your order in good time and were a repeat customer. We are sorry to hear that the tyre didn't hold up long. We appreciate your feedback, and thank you for your continued custom!
Posted 3 years ago
Seamless: website easy to use and items delivered earlier than forecasted
Helpful Report
Posted 3 years ago
Thank you so much for the 5 star rating, John! We're so glad to hear that our website was easy to use and that you received your items earlier than expected. We appreciate the kind feedback and support!
Posted 3 years ago
Castors as described and delivered on time
Helpful Report
Posted 3 years ago
Thank you, Paul, for the 5 star rating of Ross Handling Ltd. We're thrilled to hear that the castors were as described and delivered on time!
Posted 3 years ago
Fast delivery although postal cost a bit high - but item cost much lower so actually this was the cheapest option and I thought the website looked good and safe to buy from.
Helpful Report
Posted 3 years ago
Thank you so much, Jane, for your kind words and your five-star rating of Ross Handling Ltd! We appreciate your loyalty as a returning customer, your feedback on our website, and your acknowledgement of our fast delivery, even with the slightly higher postal cost. Thank you!
Posted 3 years ago
Excellent service, great value, as described and quick delivery - I could have asked for more!
Helpful Report
Posted 3 years ago
Thank you so much for your 5 star rating of Ross Handling Ltd! We are delighted to know that our service, value, product description and delivery were all to your satisfaction. We truly appreciate your loyalty and commitment to our company as a returning customer. We are so thankful for your feedback and we look forward to continuing to serve you!
Posted 3 years ago
Ross Handling Ltd is rated 4.8 based on 10,097 reviews