Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,136 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and competitively priced. All good.”

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Posted 3 years ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We truly appreciate your kind words, especially about our quick delivery and competitively priced products. We are also very thankful for your loyalty as a returning customer. We look forward to continuing to provide excellent service in the future.

Posted 3 years ago

“my copy of the order said it was coming in 1 box, it came in 3. Somone who orders a rollator is unlikely to be able to put one together. If I had known that it would not arrive complete I would NOT have ordered it.”

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Posted 3 years ago

Thank you for taking the time to let me know about your experience with Ross Handling Ltd, Jane. I apologize for any issues that occurred - it is never our intention for orders to not meet customers' expectations. It certainly seems like there was a misunderstanding regarding your order; I understand that you said it was coming in 1 box, yet it came in 3. Additionally, it is understandable why it would have been inconvenient to not have the rollator already assembled, as someone who orders it likely wouldn't have the necessary tools or patience to do so on their own. We have now made a note on the website which states this does not come assembled to avoid anyone else feeling any disappointment once receiving the goods.

Posted 3 years ago

“Only half the order arrived. I called up everyday for a week to chase and got assured it would be delivered the following day and it never was. 2 weeks later and £30 next day delivery cost it hasn’t arrived and have had no phone call or email to check. Pretty shocking….”

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Posted 3 years ago

Thank you for taking the time to give us feedback about Ross Handling Ltd, Jack. We are sorry that ordering with us was not a pleasant experience and appreciate you letting us know what happened. We understand that it has been an inconvenience for you that only half the order arrived and you were told that it would be delivered the following day but did not arrive. I personally Jumped on to this straight away once it was brought to my attention and this has now been resolved for you. I am extremely sorry that this situation occurred but i do hope i managed to improve your experience slightly and i hope moving forward we will be able to build a positive relationship if you have any future requirements. Customer service manager

Posted 3 years ago

“Product as described good service”

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Posted 3 years ago

Thank you very much, Anthony, for rating Ross Handling Ltd with 4 stars! We appreciate your kind words on the product being as described and our good service. It's great to know that you have been a loyal customer and we look forward to continuing to serve you in the future!

Posted 3 years ago

“Ordered Friday morning received Saturday morning could ask no more Excellent”

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Posted 3 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are delighted that you received your order quickly and were satisfied with your experience, as we strive to deliver quality products and service to our customers. We are so pleased you think so highly of us and glad we could meet your expectations.

Posted 3 years ago

“Great range, great customer service, highly recommended🤩”

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Posted 3 years ago

Thank you so much, Michael! We really appreciate your 5 star rating of Ross Handling Ltd. We are so glad to hear that you enjoyed our great range of products and customer service! We appreciate you being a repeating customer too and are so thankful for your support. 🤩

Posted 3 years ago

“Prompt service as expected. Many thanks”

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Posted 3 years ago

Thank you so much Ronald for your 5 star rating of Ross Handling Ltd. It's great that you have been a repeating customer and we appreciate your prompt service as expected. Many thanks!

Posted 3 years ago

“Excellent castors, well made. Good value”

Ross Handling Ltd 5 star review on 19th May 2023

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Posted 3 years ago

Thank you so much for your 5 star rating, Steven! We are delighted to hear that our Excellent castors are well made and provide good value. Your endorsement of Ross Handling Ltd is greatly appreciated.

Posted 3 years ago

“Quick efficient service”

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Posted 3 years ago

Thank you so much, Paul, for your 5-star rating of Ross Handling Ltd. It's so wonderful to hear that our quick and efficient service was able to meet your needs. We very much appreciate your kind feedback.

Posted 3 years ago

“The items were easily ordered and delivery time was excellent. Exactly what I needed for my job and saved a lot of time searching for alternatives. Thank you”

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Posted 3 years ago

Thank you so much for rating Ross Handling Ltd with 5 stars! We’re delighted to hear that the items were easily ordered, the delivery time was excellent and they were exactly what you needed for your job. We especially appreciate you as a returning customer and thank you for your loyalty - we look forward to working with you again soon!

Posted 3 years ago

“good value and prompt delivery”

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Posted 3 years ago

Thank you so much for giving Ross Handling Ltd a 5 star rating! We are delighted that you had a good experience with our good value and prompt delivery. Thank you for being a repeat customer - we really appreciate your loyalty.

Posted 3 years ago

“Great Products and service will use again”

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Posted 3 years ago

Thank you, Jonathan, for your wonderful 5 star rating of Ross Handling Ltd. We are delighted that you are finding great products and service and plan to use us again. We appreciate your loyalty and are very grateful for your repeated custom.

Posted 3 years ago

“Quality product excellent service! Very pleased.”

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Posted 3 years ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We are extremely pleased that you are satisfied with our quality product and excellent service. It is truly a pleasure knowing that we have been able to build the trust of a repeat customer like you. Thank you again for your kind remarks!

Posted 3 years ago

“Very quick delivery. Thanks.”

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Posted 3 years ago

Thank you so much, Mike, for your fantastic 5-star review! We appreciate you taking the time to share your experience with us. Very quick delivery. Thanks! We are so glad to see that you are a returning customer! Your loyalty is much appreciated.

Posted 3 years ago

“Quick response to query and when order placed very quick delivery.”

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Posted 3 years ago

Thank you so much for your amazing 5 star rating of Ross Handling Ltd. We are delighted that you appreciate our quick response to queries and fast delivery when an order is placed - much appreciated. Most importantly, thank you for being a repeat customer and for choosing us to meet your handling needs. We look forward to delivering further exceptional service in the future.

Posted 3 years ago

“Really great service backed up by helpful advice for the right products. Fair price aswell”

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Posted 3 years ago

Thank you Charlotte for your kind words and for your 5 star rating! We are delighted to hear that you experienced really great service and helpful advice with the right products. We are also thankful that you appreciate the fair price of our services. Moreover, we are grateful for your loyalty and we look forward to serving you again soon.

Posted 3 years ago

“No problems or issues here, I contacted the Company seeking some advice on suitable castors, this was duly received, and I ordered accordingly. It was all very simple & straight-forward with the goods arriving a few days later. I've fixed the castors onto the sofa legs and they work very well; which of course has made it so much easier to move as and when required.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We really appreciate your returning loyalty and are glad that the castors worked out perfectly for your needs. It is always our goal to provide top quality service, so we are delighted to know that you had a pleasant and stress-free experience. We hope to continue seeing you as a returning customer!

Posted 3 years ago

“Excellent product and delivery super quick!”

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Posted 3 years ago

Thank you so much Bobbie for your 5 star rating of Ross Handling Ltd! We are so thrilled to hear that you had an excellent experience with our product and delivery! We greatly appreciate your repeat custom.

Posted 3 years ago

“Good product delivery on time”

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Posted 3 years ago

Thank you Steven for your 5 star rating of Ross Handling Ltd! We really appreciate the kind words and are happy to know that you had a positive experience with our product delivery on time. We appreciate your loyalty as a repeating customer!

Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

Thank you so much, Miss, for your 5-star rating of Ross Handling Ltd and for mentioning our very quick delivery! We are so pleased that you have been happy with our service and that you are a returning customer. We greatly appreciate your business!

Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 10,136 reviews