Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,135 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,135 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service and recommended”

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Posted 2 years ago

“All good, delivery on time.”

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Posted 2 years ago

“Product and service were very good but dimension diagram of the item was incorrect and I had to get a sales team member to physically measure the item to ensure the size was correct. Hopefully that will be amended shortly. Otherwise very good product.”

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Posted 2 years ago

“Excellent service with super fast delivery.”

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Posted 2 years ago

“Great service good delivery”

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Posted 2 years ago

“Fabulous service…great little casters which look perfect on my antique wing backed chair that my husband has just re upholstered”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to navigate website, plenty of specifications and a super fast delivery. What go anyw here else?”

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Posted 2 years ago

“Excellent delivery and communication re delivery time”

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Posted 2 years ago

“Excellent service; the castors are high quality and am happy with dealing with Ross Handling”

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Posted 2 years ago

“Good quality, very competitive price, rapid delivery”

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Posted 2 years ago

“Easily found and ordered the correct set of replacement wheels for a pallet truck. I was informed that there were none in stock and were awaiting a deliver soon. I was happy to wait and the wheels arrived a few weeks later. Good quality and perfect fit. Information on the website regarding the dimensions very comprehensive.”

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Posted 2 years ago

“Excellent website, easy to find what I needed. The castors I purchased have transformed my wheeled steps. Fast delivery too.”

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Posted 2 years ago

“Very good service and a great product”

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Posted 2 years ago

“Ordered a new Wheelbarrow Tyre & Tube combination and I thought they were a good price and a fair carraige cost, they arrived in good condition and exactly what was required to get the old Barrow going again. Thank you great dealing with you.”

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Posted 2 years ago

“I ordered a Haemmerlin 400 wheel. Turns out Haemmerlin have wheels of different diamters so it didn't fit. Apparently I should have looked more carefully at all the dimensions. I returned the goods at my own cost via recorded delivery and still haven't had a refund 1 week later.”

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Posted 2 years ago

“excellent, thanks”

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Posted 2 years ago

“Nothing wrong with the products but very disappointed that the website said they were in stock then i only get a call after i have ordered and paid to tell me neither item was available in sufficient numbers to fulfill my order”

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Posted 2 years ago

Dear Garry,Thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Ross Handling Ltd. We truly appreciate hearing from our customers and their perspective on our services. We want to sincerely apologize for the inconvenience you faced regarding the discrepancy between our website's stock availability information and the actual availability of the items you ordered. We understand how frustrating it must have been for you to receive a call after placing your order and paying, only to find out that we couldn't fulfill your request due to insufficient stock. This issue is certainly not reflective of the level of service and reliability we strive to provide to our customers. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused you. We genuinely value your feedback, as it helps us identify areas in which we can improve our processes. We would be grateful to discuss with you how we can rectify this situation and make things better for you. Your satisfaction is our top priority, and we are committed to finding a solution that exceeds your expectations. Once again, thank you for bringing this matter to our attention, Garry. We remain dedicated to delivering exceptional service, and we look forward to working towards a resolution that leaves you completely satisfied. Best regards

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“High quality products and wonderful customer service. I had an invoice issue and Marie & Charlotte were accommodating and prompt with the reolve - Great company to buy from!”

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Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,135 reviews