Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,108 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed or on Monday for next day delivery which never arrived. Several phone calls later over 2 days still nobody could tell me when I would receive my order so cancelled on Thursday. Ordered with another company which arrived on Friday. Well done DPD for letting down Ross handling losing them another customer”

Helpful Report

Posted 1 year ago

Dear Ian,Thank you so much for taking the time to provide us with your feedback regarding your experience with Ross Handling Ltd. We truly appreciate your willingness to share your thoughts with us. Firstly, we would like to apologize sincerely for the inconvenience caused by the issues you faced with your delivery. We understand how frustrating it must have been to have placed an order for next day delivery, only to find out it did not arrive. Furthermore, the lack of information and multiple phone calls must have added to your frustration. We are truly sorry for any inconvenience caused. We are also disappointed to hear that you had to resort to canceling your order and seeking an alternative with another company.. We understand that such actions should not have been necessary, and we acknowledge that our chosen delivery service, DPD, let us down on this occasion. We genuinely value your feedback and take it seriously. Our priority is to ensure that our customers have a seamless and satisfactory experience with us.

Posted 1 year ago

“Helpful member of staff assisted me with sorting out the wheel I needed. Good price and very quick delivery. Well done.”

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Posted 1 year ago

“Very helpful, quick reliable service”

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Posted 1 year ago

“Excellent service, very efficient.”

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Posted 1 year ago

“quick delivery and wheels just right for my application”

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Posted 1 year ago

“Excellent service and price.”

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Posted 1 year ago

“Good service and castors good quality”

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Posted 1 year ago

“I ordered small castors and they came with in a couple of days. It was just as l requested and l was able to fit them to the chair even before the invoice came. The parcel was even labelled with a return address and phone number, - great service like no other.”

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Posted 2 years ago

“Most important thing for me is the quality of the goods you sell ,and so far top class . Delivery was on time too.”

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Posted 2 years ago

“Excellent service and communication”

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Posted 2 years ago

“The right product at a good price. Quality of product and delivery all as promised.”

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Posted 2 years ago

“excellent product, just the job!! prompt delivery too.”

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Posted 2 years ago

“The product (replacement wheelbarrow tyre and innertube) was exactly as described on the website and was promptly shipped and well packaged.”

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Posted 2 years ago

“Easy to follow web site good price products and kept me informed of my delivery all the way. Would recommend Ross handling every time.”

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Posted 2 years ago

“excellent'speedy service will use you again”

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Posted 2 years ago

“Excellent product as described”

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Posted 2 years ago

“Information was really clear and enabled me to make the right choice of wheel. Product is good quality and good value.”

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Posted 2 years ago

“Good variety of castors”

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Posted 2 years ago

“Your service was excellent very happy with product and cost keep it up hope I need something from you again.”

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Posted 2 years ago

“Did what it said on the tin!”

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Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,108 reviews