Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,135 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,135 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products delivered on time. Great customer service 😊”

Helpful Report

Posted 2 years ago

“easy to deal with prompt dispatch and delivery”

Helpful Report

Posted 2 years ago

“Excellent service both involving information and delivery. Superb throughout.”

Helpful Report

Posted 2 years ago

“Product arrived quickly, well packaged and in good condition. Web site would benefit from stating the product I bought is not an exact fit. I would have purchased the solid tyre but none were available in stock.”

Helpful Report

Posted 2 years ago

“Fast delivery and easy ordering.”

Helpful Report

Posted 2 years ago

“The wheels that I purchased are very sturdy and very well made. They have given my trolley a new lease of life and I am very pleased with them.”

Helpful Report

Posted 2 years ago

“Delivered on time, wheels did their job and item was quickly repaired and back in service. Thanks”

Helpful Report

Posted 2 years ago

“Good quality products that fit well”

Helpful Report

Posted 2 years ago

“The products arrived in good time and were exactly what we were looking for”

Helpful Report

Posted 2 years ago

“Ordered a set of new castors for my office chair when one of the wheels broke apart. Website had clear measurements to ensure we chose the right ones. Quick delivery within 2 days as specified and good quality castors meant my chair was back in action in no time!!!”

Helpful Report

Posted 2 years ago

“Product exactly as described. Good quality and rapidly dispatched.”

Helpful Report

Posted 2 years ago

“just superb need l say more”

Helpful Report

Posted 2 years ago

“Easy to use website, quickly found what we were looking for. Items turned up quickly, well packaged. Will use Ross again.”

Helpful Report

Posted 2 years ago

“Excellent service and communication throughout purchase . Refund was also handled and processed without problems. Would use and recommend again”

Helpful Report

Posted 2 years ago

“Great range of bolt sizes. Order fulfilled and delivered promptly.”

Helpful Report

Posted 2 years ago

“Pleased with the product and the delivery service”

Helpful Report

Posted 2 years ago

“There was a delay in delivering wheels. When they did arive they were differant and not as good to ones shown online. When I asked about thisthis I was told that was an old photo and these are the replacemen ones”

Helpful Report

Posted 2 years ago

Dear Stephen, Thank you for taking the time to share your feedback regarding your recent experience with Ross Handling Ltd. We genuinely appreciate your insights, and I want to extend our sincerest apologies for the issues you encountered. I’m truly sorry to hear about the delay in the delivery of your wheels as well as the disappointment regarding the product not meeting your expectations. We understand how frustrating it can be when the item received differs from what was displayed online. Please know that we are actively working to ensure that our images and product descriptions are up to date to prevent this from happening in the future. Your experience is important to us, and we value your input as it helps us improve our services. If there’s anything else you’d like us to assist you with or further discuss, please don’t hesitate to reach out. Thank you once again for your valuable feedback, and we hope to better serve you in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 2 years ago

“Ordered the wheels,and couldn't believe how quickly they arrived despite us living on a remote Scottish island,top quality service.”

Helpful Report

Posted 2 years ago

“Good price and very prompt delivery, and it was good to be able to get everything I needed from one place. Very satisfied.”

Helpful Report

Posted 2 years ago

“Super, helpful service, thank you”

Helpful Report

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,135 reviews