Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,097 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods delivered in good time and as described”

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Posted 1 year ago

“Very easy to order, very quick to deliver. Keenly priced. Will look at Ross again if I need anything similar.”

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Posted 1 year ago

“Excellent products delivered on time. Great customer service 😊”

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Posted 1 year ago

“easy to deal with prompt dispatch and delivery”

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Posted 1 year ago

“Excellent service both involving information and delivery. Superb throughout.”

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Posted 1 year ago

“Product arrived quickly, well packaged and in good condition. Web site would benefit from stating the product I bought is not an exact fit. I would have purchased the solid tyre but none were available in stock.”

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Posted 1 year ago

“Fast delivery and easy ordering.”

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Posted 1 year ago

“The wheels that I purchased are very sturdy and very well made. They have given my trolley a new lease of life and I am very pleased with them.”

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Posted 1 year ago

“Delivered on time, wheels did their job and item was quickly repaired and back in service. Thanks”

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Posted 1 year ago

“Good quality products that fit well”

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Posted 1 year ago

“The products arrived in good time and were exactly what we were looking for”

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Posted 1 year ago

“Ordered a set of new castors for my office chair when one of the wheels broke apart. Website had clear measurements to ensure we chose the right ones. Quick delivery within 2 days as specified and good quality castors meant my chair was back in action in no time!!!”

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Posted 1 year ago

“Product exactly as described. Good quality and rapidly dispatched.”

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Posted 1 year ago

“just superb need l say more”

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Posted 1 year ago

“Easy to use website, quickly found what we were looking for. Items turned up quickly, well packaged. Will use Ross again.”

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Posted 1 year ago

“Excellent service and communication throughout purchase . Refund was also handled and processed without problems. Would use and recommend again”

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Posted 1 year ago

“Great range of bolt sizes. Order fulfilled and delivered promptly.”

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Posted 1 year ago

“Pleased with the product and the delivery service”

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Posted 1 year ago

“There was a delay in delivering wheels. When they did arive they were differant and not as good to ones shown online. When I asked about thisthis I was told that was an old photo and these are the replacemen ones”

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Posted 1 year ago

Dear Stephen, Thank you for taking the time to share your feedback regarding your recent experience with Ross Handling Ltd. We genuinely appreciate your insights, and I want to extend our sincerest apologies for the issues you encountered. I’m truly sorry to hear about the delay in the delivery of your wheels as well as the disappointment regarding the product not meeting your expectations. We understand how frustrating it can be when the item received differs from what was displayed online. Please know that we are actively working to ensure that our images and product descriptions are up to date to prevent this from happening in the future. Your experience is important to us, and we value your input as it helps us improve our services. If there’s anything else you’d like us to assist you with or further discuss, please don’t hesitate to reach out. Thank you once again for your valuable feedback, and we hope to better serve you in the future. Best regards, Customer Service Team Ross Handling Ltd.

Posted 1 year ago

“Ordered the wheels,and couldn't believe how quickly they arrived despite us living on a remote Scottish island,top quality service.”

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Posted 1 year ago

Ross Handling Ltd is rated 4.8 based on 10,097 reviews