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Ross Handling Ltd Reviews

4.8 Rating 9,875 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 9,875 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Mine was a very small order by comparison with most (I suspect). But was dealt with efficiently; the casters arrived the following day. They look good and will in due course be fitted to a new Nave Table for our church. Accordingly, I cannot say yet how they will work, but they are what I had expected - thank you. One very small point, do check before sending out that components are fully assembled; I had to press home one of the brake assemblies. It seems to be working correctly now.
Helpful Report
Posted 9 years ago
The service was very good but unfortunately I chose too large a tyre - 400mm- when it should have been 330mm with 90mm width, I have found it impossible to source a pneumatic wheelbarrow tyre of the required size but this was my mistake. Shelly Summers
Helpful Report
Posted 9 years ago
A good quality product, received promptly. Will use Ross again. Would have preferred a cheaper postal option.
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Posted 9 years ago
All fine, but the receipt from Natalie was almost deleted, unopened, as it appeared all too similar to Emails often seen in my spam tray. Hope this helps, Geoff.o
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Posted 9 years ago
Regrettably you were not able to fulfill this order as delivery costs were excessive. Other suppliers were able to deliver free, as in the rest of the U.K. Your cooperation in cancelling the order and refunding the cost were good.
Helpful Report
Posted 9 years ago
Every thing is categorised and easy to navigate. A reasonably quick checkout and quick dispatch and delivery.
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Posted 9 years ago
Good efficient service, with prompt delivery.
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Posted 9 years ago
Good website, order delivered next day.
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Posted 9 years ago
good price, quick delivery
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Posted 9 years ago
Good service but expensive delivery.
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Posted 9 years ago
The stuff I ordered came next day all wrapped up in bubblewrap. One of the tubes was slightly squashed at the end which is the only downside.
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Posted 9 years ago
very prompt service
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Posted 9 years ago
Item received in good time. 8 castors fitted to divan bed and worked a treat. Many thanks ROSS for quick response. Bob-a-Job.
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Posted 9 years ago
Speedy delivery and easy ordering process.
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Posted 9 years ago
Very quick response and delivery. Goods well packed. Well satisfied.
Helpful Report
Posted 9 years ago
The castors arrived well packed and quickly following online order. We ordered 4 as a trial to replace our current castors on our venue tables.
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Posted 9 years ago
very quick
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Posted 9 years ago
Excellent wheels, delivered as promised.
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Posted 9 years ago
Just a small point really. When ordering on line it would be nice to receive confirmation of the order. I used Paypal so at least I had that as a receipt. If I used a debit or credit card I would have nothing to show for it.
Helpful Report
Posted 9 years ago
Product fitted perfectly and was delivered quickly. My only quibble was that there wasn't a cheaper delivery option when I only wanted to buy one small item.
Helpful Report
Posted 9 years ago
Ross Handling Ltd is rated 4.8 based on 9,875 reviews