Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was great and all my questions were answered. Disappointed with the overall look of the bed, although it is sturdy and made of good wood all the screws and fixings show as there are no cover caps to hide them and you can see holes all up the stairs and head board. I paid a lot for this bed and to me looks like an ikea bed but for a few hundred more!”

Helpful Report

Posted 10 years ago

Thank you very much for the positive comments - it?s always encouraging when customers acknowledge the good work of our team. We are sorry to hear that the product didn't meet your expectations but we feel that our website photography clearly highlights that the screws are visible on the stairs and headboard. Thank you again for your feedback.

Posted 4 years ago

“Its rather unfortunate but my first and only experience with Room to Grow wasnt a good one. I ordered a set of underbed draws to go with my Stompa Bunk Beds and not only were they late with my delivery but they only delivered half the package. I had to chase it up with a few phone calls to their Customer service team who were very polite, professional and helpful and managed to rectify the problem eventually they despatched the other half out.”

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Posted 10 years ago

Thank you for taking the time to comment. We?re sorry you're not entirely satisfied with how the product fits underneath the bed. We do appreciate your feedback as this helps us to review our product offering. We will pass on your feedback to the manufacturer.

Posted 4 years ago

“A piece was missing from our kit. The staff member I spoke to was very helpful and the piece arrived promptly.”

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Posted 10 years ago

“Good quality stuff and great staff very helpful”

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Posted 10 years ago

“Can't fault service from start to finish”

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Posted 10 years ago

“Very helpful on the phone, and accomodating to allow us to collect from their warehouse that was local to us.”

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Posted 10 years ago

“Excellent communication and customer service”

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Posted 10 years ago

“Good service... lovely people on the phone.”

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Posted 10 years ago

“good”

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Posted 10 years ago

“Competitive pricing, excellent communication and polite and efficient delivery people who called to let me know they were on their way. Good old fashioned service!”

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Posted 10 years ago

“Service was excellent”

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Posted 10 years ago

“Service was fine”

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Posted 10 years ago

“Easy purchase,recommende”

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Posted 10 years ago

“""”

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Posted 10 years ago

“""”

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Posted 10 years ago

“Really couldn't fault the excellent customer service.”

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Posted 10 years ago

“Shame that we the first person to install the bed did not want to do so in the small space, so we had to have a second appointment, which took time.”

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Posted 10 years ago

“Good telephone support for any enquiries. However, one piece that I had ordered was not delivered and I had to chase this up twice.”

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Posted 10 years ago

“The company itself is fine, but the couriers cocked up, didn't deliver and lied to us. Bed not being delivered, and their communication skills meaning I didn't find out until my toddlers bed time; meant my toddler slept on the floor very upset.”

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Posted 10 years ago

Thank you for your feedback Karen. We are very sorry for the inconvenience you have experienced. Delivery issues are due to circumstances out of our control but we will pass on your feedback to the delivery team.

Posted 4 years ago

“easy reliable service”

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Posted 10 years ago

Room to Grow is rated 4.3 based on 2,443 reviews