Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We got the product as described and there was some really good, proactive communication to make sure that the delivery went smoothly. Only quibble was with the after sales support; we had an issue with one of the products and the email communication was a bit slow, although to be fair, that might have been the fault of the manufacturer.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our services. We always aim to respond as quickly as we can with the correct information, but we were reliant on the manufacturer in this instance, so apologies for any delay in communication. Thanks for your comments and Best Wishes, RTG.

Posted 4 years ago

“Called to enquirie about my order and was helped efficiently and pleasantly. Driver courteous and helpful.”

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Posted 7 years ago

Thank you for taking the time to review our services and your new Solitaire White High Sleeper. We know that you will enjoy this furniture for years to come. Best Wishes, RTG.

Posted 4 years ago

“Very good and pleasant service on the phone and the nicest, most polite service from the delivery drivers. Only thing I would say is that the bed (Thuka Hi rise sleeper with desk and sofa underneath) is very time consuming and quite tricky to put together yourselves. It took my husband and I six hours!”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review for RTG. It is great to hear from you and your comments are much appreciated. Best Wishes, RTG.

Posted 4 years ago

“Well organised delivery, great product easy to assemble, really sturdy and looks beautiful”

Helpful Report

Posted 7 years ago

Thank you for leaving a review for RTG. We are delighted to hear about your experience and receive your comments. Best Wishes, RTG.

Posted 4 years ago

“Excellent sturdy bed and a super comfy mattress all at a great price. Also very fast delivery and would most definatly reccomend to friends”

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Posted 7 years ago

Thank you for reviewing our services and your new Solitaire White Midsleeper. It is super to hear about your experience with us and we are delighted to hear that you will recommend us. Best Wishes, RTG.

Posted 4 years ago

“Quality bed. Very solid”

Helpful Report

Posted 7 years ago

Thank you for leaving a review of our services and your Solitaire White Midsleeper with Pull Out Desk. It is great to receive your comments. Best Wishes, RTG.

Posted 4 years ago

“Very responsive and dealt with my queries and requests promptly, efficiently and with care to ensure 100% customer satisfaction. The mattress was damaged in transit but RTG dealt with this very quickly and a new one was received the next day!”

Helpful Report

Posted 7 years ago

Thank you for sharing your review with RTG. We love to hear about happy experiences so that you for your valuable feedback. All goods should arrive in good condition so it was our pleasure to resolve this for you as a matter or urgency. Best Wishes, RTG.

Posted 4 years ago

“Order 2 sets of bunk lights the 4 days for delivery turned into 2 months, I was told that they had tried to deliver and the item was returned to depot, this happened twice no one rang no letter no email. It took a not very happy call from me to finally get this item delivered to the correct address!”

Helpful Report

Posted 7 years ago

So sorry to hear about the trouble you've experienced and your delivery was not as it should have been. Your comments have been passed on to the team. Best Wishes, RTG.

Posted 4 years ago

“Straight forward to order and good communication following delivery.”

Helpful Report

Posted 7 years ago

Thank you leaving a 5-star review of our services. We really do appreciate you sharing your experience with us. Best Wishes, RTG.

Posted 4 years ago

“Found delivery process efficient and worked around my schedule. Delivery driver was pleasant. Took me and father in law about 2 hours to build. Build quality is very good, as you would expect being made in Denmark. Would highly recommend Room to Grow.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review for RTG and for your valued recommendation. We are really pleased to hear that you've had a great experience with us. It is great that you found our delivery service for your Solitaire White Midsleeper with Navy & Red Tent to be so amenable and we hope to hear from you again. Best Wishes, RTG.

Posted 4 years ago

“A lovely quality fitted sheet and the design is so pretty.”

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Posted 7 years ago

“A good quality chest that looks like it will last a lifetime! You even get wood and metal handles to choose from and we opted for the metal and they do look great.”

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Posted 7 years ago

“A fabulous, hassle-free service from start to finish and the delivery team were very professional and on time. Excellent! Thanks Room to Grow.”

Helpful Report

Posted 7 years ago

Thank you for your review. It is great to receive your feedback. Best Wishes, RTG.

Posted 4 years ago

“Web site was user friendly, delivery prompt and customer was delighted with the finish and quality of the handles. Definitely use Room to grow again”

Helpful Report

Posted 7 years ago

Thank you for sharing your experience with RTG. We are really happy to hear that you had a good shopping experience with us and we do hope to hear from you again in the future. Best Wishes, RTG.

Posted 4 years ago

“I have ordered two Stompa beds over the last couple of years from Room to Grow. The service has been excellent on both occasions, with support over the phone and help organising delivery and build. Costs were very competitive with excellent quality products. I would fully recommend.”

Helpful Report

Posted 7 years ago

Thank you for leaving us a glowing 5-star review of our services and for your ongoing support. We really do appreciate you choosing Room to Grow again and we are so pleased to hear from you. Best Wishes, RTG.

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review of our services and your new Mode NYC White Single Bed and Underbed Drawer, NYC White Desk and Vanilla Angled Light. We value your comments. Best Wishes, RTG.

Posted 4 years ago

“Terrible 6 weeks since I ordered my bed which has not arrived and you don?t even know what country it is in or when I will be getting it ?????? and You have the cheek to charge me for delivery”

Helpful Report

Posted 7 years ago

We are terribly sorry that the manufacturing of your furniture was delayed and that the factory did not make us aware of this. This is a highly unusual situation for us and we sincerely apologise for this. Our customer services team have contacted you regarding this matter. Best WIshes, RTG.

Posted 4 years ago

“My son was so happy with his bed - he is 3 and autistic so the den underneath is his new fav calm place!! I?m so pleased!”

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Posted 7 years ago

“I love the bed and more importantly my son loves the bed! However, the wrong box was delivered and I was unable to contact anyone about it - I ended up sorting it via live chat on the website and then I had to chase as no one contacted me for over a day about exchanging the boxes. But they did exchange the boxes before the week was out and the bed is lovely.”

Helpful Report

Posted 7 years ago

Thank you for your comments. We are sorry for the inconvenience caused with the picking error at the warehouse - we do expect better care to be taken. We pride ourselves on customer satisfaction and quality of service so for you not to receive a response is highly unusual and we apologise for this. We are delighted to hear that you love your new Solitaire furniture and thank you for sharing your photo - it looks fantastic! Best Wishes, RTG.

Posted 4 years ago

“Great communication from the team. I had one small problem: one of the wooden panels split during the building process but one quick e-mail to the team resulted In them sending a replacement without delay.”

Helpful Report

Posted 7 years ago

Thank you for sharing your experience with us and we were happy to assist you with sending out a replacement part without delay. Best Wishes, RTG.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,443 reviews