The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,014 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“I could not fault the service they were so helpful after I ordered a wrong part and the refund service and the customer service lady that I dealt with did so quickly and efficiently. The product was good value and we have had may ours of cycling with our four bike on the roof of the car.”

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Posted 8 months ago

“Goods were received in time. Well made product and solid. Reasonable time taken to assemble and fit. Works good. Tried small ladder.”

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Posted 8 months ago

“Great customer service. Had a broken part on delivery (rough handling) and they sent out a replacement without hassle or delay.”

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Posted 8 months ago

“Great company. Dealt with a lady, great personal service and advise. Way cheaper than the retail shops and no compromise on quality.”

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Posted 8 months ago

“Excellent advice given and order arrived very quickly. And very competitive pricing too.”

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Posted 8 months ago

“Good website,easy to identify suitable bike rack and fast delivery.”

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Posted 8 months ago

“An excellent company to deal with very communicative, very helpful, product arrived on time. I can highly recommend the roof box company.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Hands down the best product specific website I’ve used. Really useful info on the website. Great customer service”

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Posted 8 months ago

“Products were as described. Swift delivery.”

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Posted 8 months ago

“The tow bar mounted bike rack was a great price and a quality product. Arrived onetime in perfect condition. Perfect.”

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Posted 8 months ago

“Great service from The Roof box Company. I ordered a set of Cruz roof bars. Good price, very fast delivery.”

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Posted 8 months ago

“I needed a replacement for my old roof box which was now discontinued so was unsure as to what model would suit my needs best. I called up the The Roof Box Company and a helpful member of staff walked me through the options and gave her view on the options that best suited my requirements. I made the purchase online and the roof box arrived the very next day! Would absolutely recommend The Roof Box Company to anyone in the market for a roof box.”

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Posted 8 months ago

“Outstanding”

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Posted 8 months ago

“After telephone discussion with you I chose the Yakima roofbars due to their load bearing capacity . I’m disappointed that it’s difficult to get my Thule roofbox over the bars , due to the width of them , even when fully opened .”

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Posted 8 months ago

“From looking on the website, placing order to delivery the whole process was seamless. Order processed in a timely manner and received as advised. Delivery advices received throughout the process. Service and products are first class nad highly recommended.”

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Posted 8 months ago

“Really happy with the quality and price of the box and bars only issue that i have come across is the Alan key screws that attach the roof bars on to the car I ended up rounding the screws off when I attached the roof bars on maybe a different screw would be a good idea”

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Posted 8 months ago

“Gave good advice and led me to exactly the right bike rack I needed - so happy with it and the whole purchasing process.”

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Posted 8 months ago

“Always great prices and great kit. Delivered without drama. Can't fault any of my experience with their kit.”

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Posted 8 months ago

“Needed an upgrade to carry two e bikes, so been very happy with the carrier I purchased some time ago for our two road bikes I went straight to the website.After a careful purasal of the options available I made my selection and have been well satisfied ,with order prosess ,the delivery and more importantly the after sales service, the carrier does exaclty as is advertised.”

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Posted 8 months ago

The Roof Box Company is rated 4.9 based on 1,014 reviews