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The Roof Box Company Reviews

4.9 Rating 1,205 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,205 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
The Roof Box Company are responsive and helpful. They checked before shipping and everything was delivered quickly and efficiently. They aslo dealt with a broken part very quickly after I sent a video over of the issue.
Helpful Report
Posted 1 year ago
I needed a set of roof rails for my 2024 Hyundai Kona. The Roof Box Company saved me around 50% of the cost of me buying from the dealership or Thule
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Posted 1 year ago
Great products but would have appreciated more help from customer services. I couldn't get my E-bike to fit on the ordered Atera Genio Pro bike rack. All I needed were the extra long frameholder straps but this got lost in a long reply talking about trying to use the second wheel tray and other mounting points. A quick phone call to Atera had the problem sorted. Most E-bikes these days have similar frame designs to this is surely not an issue confined to one manufacturer? Please put advice on the website regarding potentially needing long frameholder straps to accomodate the fatter frames of E-bikes.
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Posted 1 year ago
Excellent service as always
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Posted 1 year ago
Bike arrived in Swift time love the product easy to fit easy to remove easy to store thank you
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Posted 1 year ago
Purchasing new bars was really easy through the website and the product selector. During fitting I received friendly technical addlvice from their support staff. All round.good experice, love the bars, and looking to buy a new box.
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Posted 1 year ago
Very pleased with our purchase, easy to deal with, thank you.
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Posted 1 year ago
Item was quickly dispatched, well packaged, of good quality and price was reasonable. ty!
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Posted 1 year ago
Purchased an ebike carrier from this company, very pleased with the quality, have seen others that look the same but badged differently and more expensive. Would recommend to others looking for this type of item to certainly look at this company.
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Posted 1 year ago
Great selection of top boxes Brilliant prices Fast delivery Def recommend
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Posted 1 year ago
I got what I wanted, and it arrived when expected. So was good.
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Posted 1 year ago
Great bars, easy assembly, perfect fit. Paid more for speedy delivery as I was disorganised so needed them in a rush, and they came just in time. Really happy with my purchase, and great service from roofbox co.
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Posted 1 year ago
Good company to deal with.
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Posted 1 year ago
excellent company excellent service
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Posted 1 year ago
Very good service, polite and patient.
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Posted 1 year ago
Prompt delivery of my roof bars and box - easily installed - great quality and a good price - very happy.
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Posted 1 year ago
Website easy to use and prompt delivery.
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Posted 1 year ago
Easy to order, lots of product information on the website. Quick delivery.
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Posted 1 year ago
very impressed with this company. Very prompt delivery and competitive prices for Bicycle roof racks.
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Posted 1 year ago
Fiddly to assemble and fit to car. So allow up to half an hour. However, once fitted it feels firm and substantial. For me it was a good buy for carrying DIY timber and items too long to fit in car on the odd occasion. Price wise very good compared to the competition.
Helpful Report
Posted 1 year ago
The Roof Box Company is rated 4.9 based on 1,205 reviews