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The Roof Box Company Reviews

4.9 Rating 1,205 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,205 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Easy to order delivered on time. Good company, just what we wanted
Helpful Report
Posted 1 year ago
Good roof rack... happy so far... no problem... thumb up! thanks
Helpful Report
Posted 1 year ago
I’ve brought nearly 20 Roof Boxes (Thule Pacific 200, KAMEi Husky 330 + 510 and Hapro Traxer 8.6), over 100 Thule adapter kits, Thule Wingbars and Foot Packs for rental from The Roof Box Company for over the last 3 years and had no problems, questions answered and prompt delivery. I would recommend The Roof Box Company to anyone wishing to purchase a Roof Box or any accessories.
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Posted 1 year ago
Great service, quick delivery, love the product
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Posted 1 year ago
I think I've bought 4 racks and many roof bars from The Roof Box Company over the years. They are my 'go to' store for anything related to carrying things on my car. Products are very well described, often with videos and links to installation instructions, which is essential to ensure you get the right product. Totally recommend them.
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Posted 1 year ago
Great company, easy transaction. I bought roof bars from you a few years ago for my Focus, I’ve recently changed to a Tuscan so needed new feet/clamps, so still got original bars , just ordered replacement feet , easy and a lot cheaper than buying the whole thing 👍
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Posted 1 year ago
i have shopped here a few times, excellent client service and support.
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Posted 1 year ago
Roof bars arrived in good time, packaged well. I haven't actually used them much, so can't comment on longevity, but assembled and fitted them to my Hyundai i20 without problems. That said said, they seem well made, I'm not anticipating any issues.
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Posted 1 year ago
Excellent quality products and fast delivery.
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Posted 1 year ago
Excellent service as always - this is my go to company for roof boxes - quick, polite service - thank you.
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Posted 1 year ago
A great selection of car roof type stuff for a great price and also really helpful customer service. I'm glad I chose this company as I was a bit confused with all the different options. I needed to be careful as I have a glass roof too. They helped me select an appropriate set. Also I struggled with the instructions due to my total lack of understanding. But they once again helped me out and all is well. I'm very happy with my gear. The lock swapping service was a nice addition too. I would therefore totally recommend this company
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Posted 1 year ago
One simple call corrected a mistake and a replacement was sent same day without cost. Helpful, friendly and well priced.
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Posted 1 year ago
Good information and delivered on time.
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Posted 1 year ago
excellent service, fast delivery, good prices. well done The Roof Box Company. Recommended
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Posted 1 year ago
I was looking Thule roof bars for a new model (Audi Q6) and were able to assist and get them posted. Highly recommend.
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Posted 1 year ago
Fantastic customer service and good prices. I ordered a bike rack which was delivered within a couple of days. Unfortunately it had been damaged in transit and when I let the guys know, they arranged for a replacement to be delivered the next day, and collected the original at the same time. I am very happy with the service and highly recommend this company!
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Posted 1 year ago
Great service. I ordered a wrong item by mistake and was able to quickly get a replacement and refund, everythin facilitated by a very friendly and helpful sales person.
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Posted 1 year ago
Very good service
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Posted 1 year ago
I wasn't sure if a two ebike tow bar hitch Buzz Rack would fit on my motorhome due to to the straightness of the rear panel. So I rang Roof Box and the chap I spoke to was very helpful, between us we worked out what the clearance would be between the handle bar end the rear panel. I'm pleased to say the bikes fitted well.
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Posted 1 year ago
Very knowledgeable, helpful and friendly staff. Not just looking to get you to spend as much as possible but pointing out more practical buying solutions. We needed to change our roof bars due to changing our car. The roof box was fine to reuse.
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Posted 1 year ago
The Roof Box Company is rated 4.9 based on 1,205 reviews