The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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“I have always found the Roofbox company to be trustworthy and professional, providing excellent service.”

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Posted 1 year ago

“Always a quick and efficient service. I had an issue with a slightly damaged bar when I ordered those initially and it was dealt with immediately. Had brilliant service every time.”

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Posted 1 year ago

“For me they were best on price and advice. I got the best bars and box I could afford and they've proven a great buy. Delivered earlier than I expected.”

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Posted 1 year ago

“Racks and box were not received simultaneously. Box delivery was delayed. Seems to have been a short delivery of the black rubber seal for the racks. Experiencimg a high level of 'whistling' emanating from the assembly, whethe using the product un-laden or fully laden. Box key broke off when used on first occasion. A replacement was sent overnight, at no addtional cost (and with additional spare).”

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Posted 1 year ago

“Item of good quality was well described with good pictures”

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Posted 1 year ago

“Does exactly what it says on the…roofbox? Yep, cheese, but this is anything but that. Well made, easy to put together (excluding any man logic and tantrums) and was fast to arrive to the door. Great purchase”

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Posted 1 year ago

“I have purchased many items from TRBC over the years and have always found them to be excellent - in terms of proce, product and service/delivery.”

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Posted 1 year ago

“Excellent, nice simple qnd clear website. Easy ordering process. Delicate itemsb(bike roof racks x2) delivered on time and no damage. High quality products, I had confident that whatever I chose would fit the bill. Very happy with my purchase and nice to get a small discount for ordering 2x units. I also rang them to check something and got straight through to a UK person who answered my questions, helped me out, no fuss at all. Highly recommend this company.”

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Posted 1 year ago

“Excellent products. The information provided when buying both a roof box and bars is comprehensive. Great prices, very happy with the delivery process, would highly recommend.”

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Posted 1 year ago

“Used these guys 3 times now over the years. Bought the bars and fixing kits for my Astra, then a Grandland and now a MG HS. It was no more than 80 odd quid for each car which I think is great value for money. Simple to install as well. Can thoroughly recommend.”

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Posted 1 year ago

“Delivery and service was absolutely fine but the roof rack is inadequate. We have had a multitude of problems with the rack which I never experienced previously. The company I am sure is good but the Cruz airobars are not fit for purpose.”

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Posted 1 year ago

“Excellent service throughout the buying process. Would use the Company again as a result .”

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Posted 1 year ago

“The roof box was exactly as expected, delivered on time and performed well on our recent holidays. It provides a lot of space and is easy to install and use.”

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Posted 1 year ago

“The price was competitive but what really decided me was that they were accessible and helpful both before the sale and with a couple of queries after.”

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Posted 1 year ago

“Have bought a few items from here and had no problems. I used the lock matching service when I got a second bike carrier and it worked very well.”

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Posted 1 year ago

“Staff are very helpful”

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Posted 1 year ago

“Amazing service.”

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Posted 1 year ago

“Great bike carrier. Suits any bike and doesn’t touch the frame. Takes just a few seconds to load the bike onto the roof.”

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Posted 1 year ago

“The Roof Box Company has a great range of roof bars and boxes and is competitively priced. Having changed from an estate to a taller SUV I was struggling to source a roof box with a low enough profile yet with sufficient carrying capacity. The customer support here was great. I opted for a INNO W Plus 840 roof box which has been great. I also have it strung from our garage roof beams using a half price Lifty roof box hoist.”

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Posted 1 year ago

“Very helpful advice before purchasing and great product”

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Posted 1 year ago

The Roof Box Company is rated 4.9 based on 1,205 reviews