The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,205 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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“Purchased a towbar mounted cycle rack, delivery was quick and parcel well packaged. This was the only company I could find who supplied specific E bike cycle carriers. Never used them before but they were fantastic.”

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Posted 1 year ago

“Fantastic service from beginning to end. I exchanged several emails with Kerry, and nothing was too much trouble - responses were always prompt, courteous and full of invaluable wisdom. I was able to re-use previous bars and buy some adapting kit, feet and a roof box. Everything turned up very quickly and the instructions were easy to follow. We’re now ready for our trip to France, with huge thanks to the team at The Roof Box Company. What a great bunch!”

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Posted 1 year ago

“Excellent! The whole process of choosing from a dizzying array of options was made so easy, cost was reasonable and cheaper than expected for equal quality (to well known brand) Fitting instructions were pretty clear and easy enough to follow, tailored for my car too. Company were brilliant and kept me informed as part of the order was temporarily out of stock when I ordered. Whole order still arrived in good time and in excellent condition. I’m very pleased with the box and rack. Easy to load and remove when finished. I have already recommended the Roof box company.”

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Posted 1 year ago

“Ordered a pair of Cruz roofbars along with adaptors for my VW ID4. The ordering process was very easy, the bars are high quality and fit very well. Will be looking for a second roofbox soon and will be coming back to the Roof Box company to order.”

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Posted 1 year ago

“Great website with all the detail needed and excellent customer service. Delivered fast too.”

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Posted 1 year ago

“Ordered a roof box and bars in a deal from roof box. Arrived really quickly, box and bars are great, have used the box twice and it's great. Recommended”

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Posted 1 year ago

“I asked a question before I purchased my items & got all the help I could have asked for Would highly recommend”

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Posted 1 year ago

“Great. Really helpful in helping me choose the right products - videos came in handy, too!”

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Posted 1 year ago

“The website helped identify the right roof bars and box. The delivery was swift and in perfect condition. Fitting was easy. I also got the Hapro 4-bag set. All very high quality. Made packing for our camping holiday easy and the drive was smooth. All together great value.”

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Posted 1 year ago

“Fantastic company I’ve used this company for me last few roof racks and they are very good quality and delivered promptly”

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Posted 1 year ago

“I ordered a BUZZ RACK Eazzy 2 bike tow bar-attached carrier. It was delivered quickly and was easy to fit on my tow bar. I am really pleased with the rack which is very sturdy but can be folded and carried in the boot of my car. It is very easy to attach and secure bikes to the rack. Also the tow bar with bikes attached could be tilted to allow me access to the boot of my estate car. I should have ordered a similar one years ago.”

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Posted 1 year ago

“Fast delivery and a range of good products”

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Posted 1 year ago

“Fast, helpful, efficient. Very informative website.”

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Posted 1 year ago

“Prompt delivery, good product competitive price.”

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Posted 1 year ago

“Product as described. Quick, efficeint dispatch and delivery”

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Posted 1 year ago

“I've bought before and will return again!! First class service very pleased with the Roof Bars and Cycle carriers highly recommend 👍👍”

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Posted 1 year ago

“Good website with lots of detail and a good selection of products. The pre sales advice was okay, although didn't really go above and beyond to reach the top levels suggested they strive for. It was absolutely fine though. The after sales was disappointing, with my struggles to work out how to assemble the products pretty much passed off. Based on the promise of the excellent customer service I found it disappointing that they weren't able to provide clear assembly instructions, even though of course the manufacturer ones were their usual impossible matrix of diagrams and nonsense. If the company did some step by step videos that would really help most customers I'm sure”

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Posted 1 year ago

“Straight forward purchase with no drama. Recommended”

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Posted 1 year ago

“I have bought all my roof bars and bike racks from the roof box company. I always feel confident that I'm purchasing the right bits for my car, and when I have been in touch with questions, have always had a clear and quick answer. Definitely recommend.”

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Posted 1 year ago

“Excellent service and excellent quality. Instructions are very helpful and easy to follow. Would recommend these roof bars.”

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Posted 1 year ago

The Roof Box Company is rated 4.9 based on 1,205 reviews