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The Roof Box Company Reviews

4.9 Rating 838 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 838 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Good service good roof bars
Helpful Report
Posted 7 months ago
Spent £625 on a double dog crate that I was told would fit the new car I was purchasing… it didn’t fit without leaving indentations inside my boot. Told me they could exchange for a smaller double crate which would fit 2 small dogs instead of medium dogs… not sure where I go to exchange my dogs for smaller ones! They asked for photos and was told they would come back to me with a resolution after speaking to ford… I’m still waiting 8 weeks later and the crate is causing more damage to my car interior!
Helpful Report
Posted 7 months ago
The guys at the Roofbox Comapny have always been happy to provide advice and help you choose the right components for your vehicle. I'd recommend them to anyone.
Helpful Report
Posted 7 months ago
This company knows what it talking about. Good advice given, roof box and roof bar kit dispatched immediately.
Helpful Report
Posted 7 months ago
In stock and delivered on time.
Helpful Report
Posted 7 months ago
Easy and straight forward website to use, product ordered fit perfectly and arrived quicky. Will be ordering again went I require another roof rack.
Helpful Report
Posted 7 months ago
Provided good info before I purchased an e bike carrier .The Buzz rack e scorpion is easy to use and very secure when on the tow bar. Lower cost than alternative makes .
Helpful Report
Posted 7 months ago
Prompt delivery, fair price
Helpful Report
Posted 7 months ago
Detailed and honest reviews of all products on the website and intuitive guides that help you decide what to buy. Prices also seem competitive.
Helpful Report
Posted 7 months ago
They responded promptly to emails and quickly dispatched our new roof box and bars.
Helpful Report
Posted 7 months ago
Informative website with plenty of help on which product to buy and how to fit and use.
Helpful Report
Posted 7 months ago
Quality products I can’t recommend enough
Helpful Report
Posted 7 months ago
Swift response and good product, but unfortunately it was slightly damaged when received, which I assume was done either in a warehouse or in transit. I did not return the item due to its size and the cost to me to return it, but still disappointing all the same.
Helpful Report
Posted 7 months ago
Good bit of kit at a fair price. I would
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Posted 7 months ago
Product exactly as described and delivered well before the due date. Very pleased with there service
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Posted 7 months ago
All good Excellent quality Easy to attach. Very happy
Helpful Report
Posted 7 months ago
Very happy with the bike rack. Good quality at a reasonable price. Easy to navigate website and ordering process.
Helpful Report
Posted 7 months ago
What a fantastic experience. So lucky to come across this company. The website is amazing with sharing there knowledge of roof boxes regarding sizes, brands and types of roof bars. I had no idea there was such a range of items after only ever seeing those on display in Halfords. So please with being able to make the correct choice of what i needed after reading there website and then phoning them up to confirm my new knowledge and them agreeing with what i had chosen for piece of mind. Delivery and pricing again was superb and its nice to be on the road with a box that's different to the rest of the Halfords shoppers
Helpful Report
Posted 7 months ago
Great customer service, and helpful information about their products. Ordering was easy and I did not have to wait to long for delivery. Instalation instructions were easy to follow especially changing the lock barrels. The only down side is where to store it when I have finished holidaying?!!!
Helpful Report
Posted 7 months ago
I've always been impressed with the fast turnaround from Roof Box Company. This time I chose the wrong bike rack but was blown away by the amazing customer service and their 90 day exchange program. Within a couple of days I had a replacement model compatible with my T5 tailgate and was refunded for the original purchase within days of a courier arriving collect the old one. Can't recommend them enough, thank you!
Helpful Report
Posted 7 months ago
The Roof Box Company is rated 4.9 based on 838 reviews