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The Roof Box Company Reviews

4.9 Rating 1,203 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,203 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
OK. Do what they say they will do.
Helpful Report
Posted 6 months ago
Great site, easy to use and lots of options on products, have bought from twice now and would use again.
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Posted 6 months ago
A well designed quality roof rack
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Posted 6 months ago
The transaction with The Roof Box Company was professional and freindly.
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Posted 6 months ago
Roof Box company were excellent. Corect fitting for the car and arrived falry quickly. Easy to order the correct roof rails and box.
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Posted 6 months ago
Seem like an honest company with great customer service.
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Posted 6 months ago
Easy to order from "The Roof Box Company", simple instructions which all worked, I have been very impressed with all contact and equipment, well worth 5 stars.
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Posted 6 months ago
Provided great advice and service on what was the right product for me.
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Posted 6 months ago
I purchased the wrong size snowpack. I was over the return period as I had purchased the item in plenty of notice for our skiing holiday, but had to take a different car. The snowpack was boxed and completely mint but the company were abrupt to say they would not consider exchange or refund. I have bought many things from them and would not again. I am now stuck with brand new product which will not be used.
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Posted 6 months ago
Bought this roofbox close to black Friday. It was dispatched straight away but got lost with the courier, so they dispatched another box within a day and kept me updated throughout the whole process, and even offered a discount for the inconvenience. Extremely good customer service, I must say. Would recommend.
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Posted 6 months ago
Excellent customer service, emails answered promptly. Knowledgeable staff who have great understanding of the products they sell, and answer queries fast and comprehensively. Thanks.
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Posted 6 months ago
Excellent company to deal with,and no problems with the item.
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Posted 6 months ago
Good buying experience
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Posted 6 months ago
Very quick delivery
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Posted 6 months ago
Great....exactly the product I was looking for!
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Posted 6 months ago
Delivery was quick and packaged very well. Thank you.
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Posted 6 months ago
Couldn’t have been more helpful, and when DX Delivery let them down by losing the fixing kit, they had it redelivered straight away by Royal Mail straight without query. The products themselves work perfectly. (On a side note - I’ve had dealings with DX Delivery before and they are terrible for larger packages)
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Posted 6 months ago
order was super easy with videos explaining how to use the products. order arrived quickly. all seamlessly.
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Posted 6 months ago
A good selection of products and a helpful website.
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Posted 6 months ago
Always a quick delivery and competitive prices.
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Posted 6 months ago
The Roof Box Company is rated 4.9 based on 1,203 reviews