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roof-bars.co.uk Reviews

4.8 Rating 1,331 Reviews
95 %
of reviewers recommend roof-bars.co.uk
4.8
Based on 1,331 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read roof-bars.co.uk Reviews

About roof-bars.co.uk:

We want to make it as easy as possible for you to buy a Roof Rack for your car. Simply select your vehicle and style of Roof Bars and we will send it out on a next day service with free delivery. Great package prices and premium quality products with back up from our experienced customer service team.

Visit Website

Phone:

01622230988

Email:

info@roof-bars.co.uk

Location:

Vinten HouseTarget Business CentreBircholt Road, ,,
Vinten HouseTarget Business CentreBircholt Road, ,
Kent
ME15 9YY

Write Your review

Great service offered. Clear product description and simple order process. Delivery details and tracking options were very clear and very helpful. Item delivered on time and with care to detail. Excellent supplier. Will look here first for further needs.
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Posted 1 year ago
Excellent service replacement key arrived very quickly 5stars service
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Posted 1 year ago
Fast service. Good product
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Posted 1 year ago
Speedy delivery and excellent customer support. I'd ordered a new fitting kit for some old Thule Aerobars and only got round to installing them two days before a trip, and realised that they didn't fit the feet. Called customer support, and got the necessary foot pack the next day!
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Posted 1 year ago
Good price and was delivered very quickly, fit perfectly onto the new Mini model. Thule have a solution for every car.
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Posted 1 year ago
Very good and fast delivery. Good communication as well. Awesome experience and would buy from them again.
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Posted 1 year ago
Very good service, arrived very quickly
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Posted 1 year ago
Stop using DX deliveries they are letting you down....they are useless and in the end I had to change the address!!
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Posted 1 year ago
Fantastic service. Ordered roof rails and fitting kit at 11am on 17th Oct, arrived at 0820am 18th Oct, fitted to the car by 9am.
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Posted 1 year ago
Very straightforward and efficient
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Posted 1 year ago
Very happy with my experience. I had to ring the shop to ask for a VAT invoice, the staff member i spoke to was very helpful. The parcel was very prompt.
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Posted 1 year ago
Easy web site. Could.do a questions and answer from customer as to the product..eg doni need longer straps for xx type bike reply no should be adequate. Pros and benefits between older model and new. The bike carrier can be added too in the future for a 3rd bike. Simple English. Cord lock system more details showing how it works . Bike clamps as well. All v v good equipment And straight forward to assemble. Add ons eg the cable lock had easy instructions but share that on web site perhaps. Using the phone to speak to Sam was the easiest part of the purchase. Giving part numbers assisted as well and talked me through website.
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Posted 1 year ago
The spares arrived quickly, were well packed and exactly what i needed. Thanks very much
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Posted 1 year ago
This was a very easy process to identify what bars and fittings were required for our car, the price was competitive and the timeline from order to delivery was really quick. More than exceeded expectations so very happy.
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Fast delivery and a quality product.
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Posted 1 year ago
Was happy initially with my purchase for my Ford Ranger as the Wingbar edge, but after fitting I noticed 2 dents in the roof at the very front of the rails where they had been pulled in way too tight when tightened with the supplied torque key. I called for advice/solution and was told to email pics in which I done, to which I've had no reply, email or phone call. I have since spoken to Thule themselves who have now said that the Wingbar Edge is not compatible with my particular variant. When purchasing from Roof-bars.co.uk you are given the option of make model & year, with no mention of variant's compatibility, and as the end user with no expertise in roof bars I would expect at least a note of non-compatibility.
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Posted 1 year ago
Hi Scott, we are very sorry to hear that your roof has sustained damage since fitting the roof bars. I have double-checked the application guide and Thule lists the bars we have supplied, as a confirmed fit for your vehicle. I have also checked our emails and we have not received any images of the damage to date. If you would like to contact us at info@roof-bars.co.uk I am happy to look into this further for you as it is extremely uncommon for this to happen if the bars are fitted correctly and not overloaded. Kind Regards Stuart
Posted 1 year ago
Great service. Helpful on the phone. Speedy dispatch and delivery was bang on time. Will definitely use again 👍
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Posted 1 year ago
I spoke to someone over the phone who was really helpful and knowledgeable and after my purchase the item was dispatched quickly. Would recommend.
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Posted 1 year ago
So pleased that they stocked the small clamps it saved buying a new cycle rack. Very reasonable price and arrive when promised.
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Posted 1 year ago
roof-bars.co.uk is rated 4.8 based on 1,331 reviews