Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,822 Reviews

95 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,822 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite the initial problems i had they were corrected and i am now very happy with the installation and the door. The fitters are first class and are very quick”

Helpful Report

Posted 8 years ago

“Good product and comprehensive fitting instructions BUT came assembled with safety brake fitted incorrectly resulting in door locked solid when tested resulting in a couple of calls to Rollerdor. Also up and down stop adjusters were positioned opposite to what manual stated which caused confusion at setup. However having sorted these it was soon in and working well. Pleased with remote working range.”

Helpful Report

Posted 8 years ago

“I had excellent service from all staff. And fitted by two engineers in two half hours. Doors look nice and very pleased how they operate and enhance the property.”

Helpful Report

Posted 8 years ago

“Ordered and it came Does what it says Just works”

Helpful Report

Posted 8 years ago

“Good product - well installed and very robust. There are some really pricey options out there, which is why I sought alternatives. I can't see what more I would have gained if I'd spent the doubled price I'd been quoted by a local firm. Thanks”

Helpful Report

Posted 8 years ago

“Although I found the service and price very good, and I am quite pleased with the overall functioning and look of my new door, I must admit, I am disappointed in 3 things about the door. 1. Some days I do get an exceptional amount of condensation on the inside of the door, to the extent that the water runs off it and makes the concrete floor soaking wet. 2. I am disappointed in the amount of draught that I get in my garage even thought it is supplied with brush strips to stop draughts, and as I use my garage sometimes as a work area, it can get very draughty and cold on a windy day. 3. The door fitters seemed like a couple of nice lads, and I was amazed how quickly they fitted my new door, but unfortunately, I think they need to go on a Silicone application course, as when I gave my door a closer inspection the next day, I noticed that silicone had been spread on the face of guide runners and the plastic finishing trim, this not only spoils a good job, but after a short time, it will start to look very grubby, This silicone will now have to be removed, ASAP [ which is not an easy job ] when the weather improves, and be reapplied to make a better weather seal, and also make the overall job look like it has been fitted by professionals. Perhaps the fitters should have taken just a few minutes longer, and done a better finishing job. Regards B Avery Retired Senior site Manager”

Helpful Report

Posted 9 years ago

“A good, well priced product. I needed to modify the end spindle in order to replace my Somfi, but it was quite easy. A proper adapter would have been better though.”

Helpful Report

Posted 9 years ago

“After getting some samples from rollerdor that were sent quickly, we were delivered quickly we ordered a door. Great price and came with manual override which other companies make you pay for. Easy install following video, looks and performs brilliantly, very impressed. Only downside is the security, but that is rollerdoors in general and not specific to rollerdor. Recommended!”

Helpful Report

Posted 9 years ago

“I have the low profile 40mm slats version and it looks great, has a relatively quiet action and very easy to install, took my wife and I about an hour. One tip, on the closing setting don't let the roller go too far (like I did) as the upper hinge mechanism will fold back and is a pain to rectify, I had to remove one to snap it back into position. My one criticism... I think the screws used to secure the guide rails to the wall could have been larger, i.e. 50*6 (12mm head) instead of 50*5 (10mm head), I will be replacing them when I remove the roller to board the ceiling.”

Helpful Report

Posted 9 years ago

“I was very pleased with the service Rollerdoor provided from the very beginning. When I called to obtain a quote, every question I asked they had the information I needed to know, and compared to a lot of other places I phoned they seemed the most professional. I liked the fact the day before fitting they called to confirm it was all still ok. The team that installed the door were very polite efficient and left the garage clean and tidy. The price I paid for the quality of the door was superb. I have already passed there number onto three friends and neighbors, I would recommend them anytime. Darren Traisneau”

Helpful Report

Posted 9 years ago

“Great quality product. I had trouble setting it up after installation so made contact with tech dept and was given good advise and told to ring back if more help needed. Very helpful. Great price and quality product I would gladly recommend purchase.”

Helpful Report

Posted 9 years ago

“DIY fixing was straight forward. Rear fixing. If I did it again I would fix the guides straight to the wall with 75mm screw and wall anchor sets. Lay unit on floor with guides in position first to check demensions. First fit one guide, position unit, fit second guide.”

Helpful Report

Posted 9 years ago

“I purchased two identical roller doors in brown. Good service very professional on the phone, the product was exactly what I expected and as specified, the measurements were spot on! My only recommendation for improvement is that there was a mix up with the delivery date, and the polarity of the motors on the doors appears to be reversed. Many thanks.”

Helpful Report

Posted 9 years ago

“Very pleased with the product. I chose to install the unit myself and found the instructions easy to follow would definitely buy from Rollerdor again”

Helpful Report

Posted 9 years ago

“Now have a working roller garage door ! Very simple to fit and looks pretty good too . Remotes very light weight but were easy to set up and work well from a good distance . I would recommend these units , as they are a good price and do the job well. Alan”

Helpful Report

Posted 9 years ago

“Easy to fit,good instructions good quality for money .”

Helpful Report

Posted 9 years ago

“The 50N/m Tubular Motor with Manual Override was exactly as advertised and arrived within a couple of days of ordering. The installation wasn't difficult and the instructions were sufficiently clear for me to replace my failing 20N/m motor, without too much difficulty. My parents-in-law have yet to purchase any items from Rollerdor, but have called for advice and found them to be very helpful and knowledgeable. Excellent customer service. The only negative comment I have isn't directed at Rollerdor, but the courier used. The package was left by a dustbin (in open view) and a note posted through the letterbox - rather than being left with a neighbour. Fortunately the item was still there when I arrived home!”

Helpful Report

Posted 9 years ago

“Good quality door smooth operation. Only negative was it has considerably reduced headroom into entrance of garage. Despite measurements being sent. Think some advice as to how much exactly headroom would be restricted by would be most useful.”

Helpful Report

Posted 9 years ago

“Exactly what I was looking for which have fitted the garage door perfectly. Good quality at a good price which I would recommend to anyone.”

Helpful Report

Posted 9 years ago

“Most helpful, easy to deal with, satisfied customer.”

Helpful Report

Posted 9 years ago

Rollerdor is rated 4.8 based on 2,822 reviews