Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,748 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,748 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 3rd January 2023

154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product backed up by good customer service. Would recommend over cheaper versions!”

Helpful Report

Posted 1 year ago

“Not a full door but a replacement motor. I was very pleased with the price quoted which was competitive as well as the efficiency and friendliness of the engineer. Would certainly use this company again for any garage door maintenance/repairs.”

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Posted 1 year ago

“It was not a new door I required, but new hinges. Delivery was good and everything went well. Thank you, KEITH”

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Posted 1 year ago

“Great product, works well”

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Posted 1 year ago

“WHEN I ORDER PARTS ONLINE I ALWAYS GET GOOD SERVICE”

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Posted 1 year ago

“Rollerdor was recommended by my neighbour who had their door installed about 18 months earlier but I did my own research into many companies. There was a large range in the quotes but not such a range in quality. I chose Rollerdor because of the quality of the produce, the source (UK) of the motor, the duration of the guarantee, in-depth reading of reviews and the price. Bottom line is, I wish I'd got the electric door a lot sooner and I'm pleased with my decision to use Rollerdor. Happily recommend them.”

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Posted 1 year ago

“Your service was lifesaving and amazing”

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Posted 1 year ago

“Bought roller door straps to replace broken. Service was excellent and I bought them from Rollerdor website.”

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Posted 1 year ago

“Excellent service promptly delivered”

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Posted 1 year ago

“Perfect service. Quick delivery and excellent product 👌🏻”

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Posted 1 year ago

“Good service throughout from ordering to delivery and after sales help with setting up electronic controls. Suggest you might improve installation guide on controls - some ambiguity with 2 different sets of instructions.”

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Posted 1 year ago

“The service from sales staff to delivery staff could not be better First class service keep you in the loop from ordering to delivery excellent company excellent product”

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Posted 1 year ago

“This company is superb! Reese and Jamie did a perfect installation, and came back to fix a small 'glitch' without any fuss or hassle. The whole approach from Rollerdor was professional, polite and helpful. High quality work and product. (Unlike a competitor who came to quote, gave a ridiculously 'hard sell' told lies "You are lucky, because I am the marketing manager, so won't be adding commission like other reps would", and then tried it on by quoting almost twice as much as the Rollerdor price. Can't say who, but don't get caught in their jaws!)”

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Posted 1 year ago

“My rollerdor has been installed for quite a few years now and it has been great. I recently phoned the company to order spares as one of the straps had snapped on the top of the door. The miserable girl on the end of the phone couldn't have been more unhelpful if she tried. If you need spares just go to the website and order from there and don't bother phoning. In summary : great door but poor aftersales service.”

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Posted 1 year ago

“Works well but a little disappointed that seal not quite as robust as I hoped to stop rain underneath”

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Posted 1 year ago

“Noisier than expected and remote a little vague occasionally but otherwise very happy with it.”

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Posted 1 year ago

“Poor upgrade,2 new locking straps have broken damaging the door curtain pick up recess. Previous door was better.”

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Posted 1 year ago

“Have been very pleased with Rollerdor,easy to contact and great communication. Had a few issues with the door in the early days with the plastic clasps but this was resolved quickly with an upgrade. Overall,very happy with the company.”

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Posted 1 year ago

“A friend bought and fitted but you repaired it completely to our satisfaction I love my DOOR thank you, Harry Matheson”

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Posted 1 year ago

“Knowledgeable and helpfull staff delivered any parts that I order when promised,great to deal with.”

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Posted 1 year ago

Rollerdor is rated 4.8 based on 2,748 reviews