Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,822 Reviews

95 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,822 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Serious door breakdown,4 quotes requested,prices as follows,£1500,£1200,unrepairable,so no price. Finally Rollerdoors price £600.Repaired within 1 Week,wonderful.”

Helpful Report

Posted 6 years ago

“Everything was perfect, fit exactly to the mesura I gave. Instructions easy to use! Looking forward to using Rollerdor again, because got a double garage, and only fit, door to one side! THANKS.”

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Posted 6 years ago

“Had a wide tall rollerdoor commissioned some years ago at a very competitive cost. The delivery guy damaged a few of the panels but these were replaced very quickly and without a problem. They have worked perfectly ever since. When I needed spares they were sent overnight and at reasonable charge. Really recommend this product.”

Helpful Report

Posted 6 years ago

“Great help from staff with making the final sizes choice! Price quoted Fine! Door ordered Fine! Delivery date advised Fine! Door arrived on time Fine! Nice delivery guys who were very helpful. Good lads! Fitting goes well and on inspection once fitted, one slat is noted as damaged. This would only be visible once the door is fitted and fully lowered and was in the centre on the inside of the door. It was clearly a badly produced slat when manufactured. They (Rollerdor) were not really interested and blamed me for the damage when fitting it. Sent detailed photos to Rollerdor for them to look at and they were not still not interested. So gave up. It is a flaw in the manufacturing process my fitter told me without question. So all in all yes good garage door that does the job brilliantly. Easy to install and configure, but beware! Check everything before going to install once received, as if you have a problem they will blame you for any damage. Such a shame this small problem marred the whole purchase, delivery and fitting. Would have given a Very Good 10/10 without any doubt, but sorry Rollerdor it is only a 7/10 you need to listen to the honesty of your customers. You can come and inspect it anytime you wish and then maybe you may see I was not lying. Such a shame as Good British Company. Would probably use again though.”

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Posted 6 years ago

“Delighted with my new doors, delivered very quickly by 2 very helpful 'Rollerdoor' branded guys. Professionally printed instruction booklet, all accessories well packed and organised. All this and a good price! Many thanks, keep up this level of service, well done Rollerdoor!”

Rollerdor 5 star review on 11th April 2019

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Posted 6 years ago

“Great service buy with confidence, fitted myself no problems, bought extra key fobs easy to reprogram ,”

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Posted 6 years ago

“Good quality product and reasonable price. The supplier was very helpful and responsive too. Very happy. I need a second door soon and so will be getting it from the same place”

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Posted 6 years ago

“Prompt delivery Easy to install Works well”

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Posted 6 years ago

“Excellent service by the sales department, delivered the door on time when they said they would and easy to fit. Good clear instructions. The door looks excellent and has improved the appearance of my garage, I would highly recommend them”

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Posted 6 years ago

“Moved into our new house and found one of the straps on the garage door needed replacing. Luckily we had been left the old booklets for the door. I called Rollerdor and they told me what the part was and and I ordered a couple. Really easy ordering and told I could speak to someone if I got stuck replacing the strap and they're talk me through it. Big thanks to Rollerdor, helpful polite and efficient service.”

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Posted 6 years ago

“Excellent service and excellent door - So easy to fit and it works really well. Communication with Rollerdor was excellent. Our builder was so impressed with the door he is ordering one for himself!”

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Posted 6 years ago

“Overall the service and products supplied were of outstanding quality. I chose to purchase the DIY door, for a self install. With a few issues (with my current frame, NOT the door), had the door fully fitted and working in 3 hours, with help from another person. Getting the limits for up and down can be fiddly, but once you work it out it goes quite smoothly. The manual was excellent, though some parts, could have been better pictured to prevent confusion, but with a technical mind and some common sense applied, worked it out eventually. I purchased the Somfy safety edge and alarm system also, which makes the electrical install easy to do yourself. Simply wired it into a fused spur unit, off the ring main in the garage. The control unit is easy to use. Its so nice being able to use the handset to open the door at the end of my lane, then drive straight in, saves getting wet in the rain, having to open the gates too. My old garage doors were big old wooden gates, and while in very good nick after 20 years use, needed replacing, Rollerdor was my first choice based on the reviews I'd read, and I'm glad it was. I would definitely recommend this company and their products, and would most certainly use them again in the future, have I the need to. See the attached pictures to see the change its made to my garage.”

Rollerdor 5 star review on 10th April 2019

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Posted 6 years ago

“absolutely made up with my door,great quality and construction easy to install,had a minor issue when installing, but quick phone call and it was sorted I really am very pleased good quality materials very helpful installation guide . many thanks.”

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Posted 6 years ago

“easy to order, delivery was faultless and a doddle to fit”

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Posted 6 years ago

“From start to finish the whole process from measuring to purchasing and to fitting was made very easy. The customer service was fantastic, the assistance ordering the right size was perfect and the installation was easy! Highly recommended, thank you!”

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Posted 6 years ago

“Excellent service and very easy to install. Installation completed and set up in under two hours would definitely recommend and purchase again if we ever moved to a new property. Very professional from ordering collection and if I can install it then anyone can”

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Posted 6 years ago

“Well pleased with the roller door, easy to fit, looks great & we would recommend to anyone.”

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Posted 6 years ago

“They arrived when they said they would, and did a great job. Really pleased with the garage door, and we think it was value for money.”

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Posted 6 years ago

“Good solid product, easy to install and works well”

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Posted 6 years ago

“Excellent service and product , will be using Rollerdor again”

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Posted 6 years ago

Rollerdor is rated 4.8 based on 2,822 reviews