River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professionalism of Gillian stark - prompt and competitive deal”

Helpful Report

Posted 6 years ago

Thank you very much for your review. I am so pleased Gill Stark was able to assist with your booking in a helpful manner. Thank you again for your booking.

Posted 6 years ago

“Very helpfull service from Helen”

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Posted 6 years ago

Thank you Vic Awes for your review. I am so pleased Helen assisted you with making your River cruise. I am sure you will have a fantastic time and look forward to hearing from you on your return. Thank you again for your booking.

Posted 6 years ago

“Just to say the service I received was very good, helpful and told me all I wanted to hear.”

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Posted 6 years ago

Thank you for your kind review. I am so pleased that our concierges were helpful and efficient. We work extremely hard here at River Voyage to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. I hope you have a wonderful time on your cruise. Thanks again for choosing River Voyage.

Posted 6 years ago

“Very happy with services of Simon Collinge--it is the third booking we have made with him --and having someone we now 'know' makes the experience personal---plus I believe he gets us the best bargain”

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Posted 6 years ago

Thank you Mrs Shelia Yvette Goldstein for your kind review and comments about Simon Collinge. I am so pleased that you are happy with the personal experience and great price that your have received from Simon. We appreciate your repeat business and hope that you have a wonderful time on your cruise! Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“I am extremely happy with the service & help I received from Claire Ketteringham. She couldn't have done more to assist me in making my booking, she emailed& phoned me a number of times and went out of her way to get the best for me. Thanks to her I am now booked.”

Helpful Report

Posted 6 years ago

Thank you for your kind review and comments about Claire Ketteringham. I am so pleased that Claire assisted with your booking in a helpful manner, emailing and phoning yourself a number of times in order to keep you updated and help to find a cruise to suit your preferences. Please be assured that Claire will be recognised for the excellent service that she has provided. Thank you again for choosing to book with River Voyages!

Posted 6 years ago

“I was very impressed with Emma Gray for her patience in finding a river cruise that was everything I asked for. Could not speak highly enough of her. I just hope now that the cruise lives up to my expectations.”

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Posted 6 years ago

Thank you for your kind review and comments about Emma Gray. I am so pleased that Emma assisted with your booking in a patient manner finding yourself a River Cruise to suit your preferences. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“My experience with this company has been wonderful. I dealt with Helen Conway who was so patient with all my questions and went out of her way to make booking so easy. The price was right as well!”

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Posted 6 years ago

Thank you for your review, we are so glad to hear you have had an easy booking process with Helen and the price was right! Thank you for booking with River Voyages, we hope you have a great time.

Posted 6 years ago

“I would like to just comment on my experience today with booking a river cruise for a party of five. I found your representative Claire Ketteringham to be very helpful, efficient and professional and also mention my initial contact, Gillian Stark. for her diligence in finding a suitable cruise for us. So I would highly recommend your company to anyone looking for a good cruise deal.”

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Posted 6 years ago

Thank you very much for your kind words about our concierge Claire & Gillian. We are so pleased to hear that you would recommend us again, we hope you have a fantastic holiday and thank you for booking with River Voyages.

Posted 6 years ago

“Helen your representative listened and guided us through the booking procedure making a smooth and easy transaction”

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Posted 6 years ago

Thank you Bernard Rogers for your kind review. I am so pleased that Helen assisted with your booking in a attentive manner, guiding you through the booking procedure. Please be assured that Helen will be recognised for the excellent service she has provided. Thank you again for choosing to book with River Voyages!

Posted 6 years ago

“Jill was very helpful”

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Posted 6 years ago

Thank you Mrs Margaret Joan Kirkup for your review. I am so pleased that Jill assisted with your booking in a helpful manner. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“Very helpful and made it all easy”

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Posted 6 years ago

Thank you Mrs Christina Dean for your kind review. I am so pleased that you are happy with the helpful service you have received from the concierge, making the booking process easy. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“I booked our Mekong river cruise through Helen Conway whom I cannot praise highly enough for the excellent service I received. Her professionalism, manner and attention to detail was exceptional. I have never experienced such personal service with other cruise agencies as I have with Helen and River Voyages, The same goes for our first river cruise on the Rhine and Danube last year which was fantastic. We will certainly exclusively book through Helen and River Voyages for our ocean and river cruises in the future.”

Helpful Report

Posted 6 years ago

Thank you for your kind review and comments about Helen Conway. I am so pleased that Helen assisted with your Mekong river cruise in a professional manner, paying exceptional attention to detail and providing yourself with an excellent personal service. Please be assured that Helen will be recognised for the excellent service she has provided. We appreciate your repeat business and look forward to booking your ocean and river cruises in the future! Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“River Voyages tailor the holiday to suit your needs and price - exceptional service and attention from Helen Conway”

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Posted 6 years ago

Thank you Tommy Docherty for your kind review and comments about Helen Conway. I am so pleased that Helen tailored the holiday to suit your needs and price, providing excellent service and attention along the way. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“So helpful. Smooth booking process.”

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Posted 6 years ago

Thank you Mr Bernard John Llewellyn Rogers for your kind review. We are so pleased you booking process was smooth and we hope you have a fantastic trip! Thank you again for choosing River Voyages.

Posted 6 years ago

“Erin is superb nothing is to much trouble,always willing to solve any problem”

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Posted 6 years ago

Thank you Mr Geoffrey Vaughan for your kind review. I am so pleased that you are happy with the service you have received from Erin assisting with your booking. Please be assured that Erin will be recognised for the excellent service she has provided. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“It was a pleasure dealing with them they helped Get a very good deal on my holiday”

Helpful Report

Posted 6 years ago

Thank you Mrs Brenda Smith for your kind review. I am so pleased that you are happy with the service you have received from ourselves. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“They were very helpful and help me to find my ideal holiday”

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Posted 6 years ago

Thank you for your kind review. I am so pleased that you are happy with the helpful service you have received from ourselves. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“Gill Stark - Excellent service! Simple, pleasant and easy to make the booking.”

Helpful Report

Posted 6 years ago

Thank you for your review about our concierge Gill Stark! We hope you have a great holiday.

Posted 6 years ago

“The agent doing my booking could not have been more helpful - in helping me to find the right date and cabin - and explained everything in great detail.”

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Posted 6 years ago

Thank you for your kind review, we are so pleased you booking process was smooth. We hope you have a fantastic holiday, thank you again for choosing River Voyages.

Posted 6 years ago

“Great service ,nothing is a problem, very professional,and very knowledgeable staff. Will be back for the next cruise shortly !!”

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Posted 6 years ago

Thank you very much for your lovely review, we look forward to booking your next cruise!

Posted 6 years ago

River Voyages is rated 4.8 based on 1,977 reviews