“I was introduced to Ringtons by a friend who has purchased many few years from them a few years running. It’s my third year buying Christmas hampers and still continue to buy. The hampers are very well made up and have a selection a treats. I would highly recommend Ringtons.”
Hi there,
Thank you so much for the fantastic 5-star review! We’re thrilled you’ve had such a positive experience with our hampers over the years and that you’ll continue to buy. If you ever need anything, we’re here to help. 😊
Kind regards,
Team Ringtons
“We discovered Ringtons tea when we visited an elderly relationship in Newcastle, and a cuppa there was delicious.
That was around ten years ago and we have ordered Ringtons teas ever since. (As well as biscuits and coffee)”
Hi Tom,
Thank you so much for the fantastic 5-star review! We’re thrilled to hear you’ve enjoyed Ringtons tea for so many years and that you still order with us. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
“Loved putting a box of treats together for an elderly relative, fair price ,good delivery, would have been 5 stars if I could have included even a "from message"”
Hi Caroline,
Thank you so much for the kind words and for sharing your experience. We’re glad the box of treats was well received and that you found the price and delivery good. We’re sorry you missed the option to add a gift message. If you need any help with this next time give our customer care team a ring on 0800 052 2440 and they will be happy to assist you. 😊
Warm regards,
Team Ringtons
Hi Ruth,
Thank you so much for the fantastic 5-star review! We’re thrilled you’re enjoying the edibles and teas. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
“I don’t doubt the quality of your goods which is why I ordered and whilst one of my orders was delivered to me promptly the other one to Norway was returned to you for some unknown reason. It was very disappointing that my brother didn’t receive his package of goodies.”
Hi Lesley,
Thanks for your review. I’m sorry one of your orders was returned and your brother didn’t receive his package. Sadly we have no control over international customs and frustratingly some parcels get refused without us ever finding out why. I believe my colleague has issued a refund already but once again please accept our sincerest apologies
Kind regards,
Team Ringtons
“First class service from ordering to delivery. My gifts are always appreciated by the recipients and
I think they look forward to receiving them. Thank you.”
Hi there,
Thank you so much for the wonderful 5-star review! We’re thrilled to hear you’re happy with the service from ordering to delivery and that your gifts are well received. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Shirley,
Thank you so much for the fantastic 5-star review! We’re thrilled gifts have been brilliant for you every time. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Sue,
Thank you so much for the fantastic 5-star review! We’re thrilled you love the box and the biscuits. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Kathleen,
Thank you so much for the fantastic 5-star review! We’re thrilled you love the quality and taste of Ringtons products. If you ever need anything, we’re here to help. 😊☕🎁
Warm regards,
Team Ringtons
Hi Penny,
Thank you so much for the fantastic 5-star review! We’re thrilled you think our biscuits are the best. If you ever need anything, we’re here to help. 🍪
Warm regards,
Team Ringtons
Hi Jayne,
Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the great quality and fantastic service. If you ever need anything, we’re here to help.😊🎄🎁
Warm regards,
Team Ringtons
Hi there,
Thank you so much for the fantastic 5-star review! We’re thrilled you loved the quick delivery, presentation, and delicious items, and that the Christmas hamper adds a special touch for your dad. If you ever need anything, we’re here to help. 🎄🎁
Warm regards,
Team Ringtons
Hi Leigh,
Thank you so much for the fantastic 5-star review! We’re thrilled Gran and Gramps love the biscuit hamper. If you ever need anything, we’re here to help. 🍪🎁
Warm regards,
Team Ringtons
Hi Elaine,
Thank you so much for the fantastic 5-star review! We’re thrilled you’re happy with the three different items for presents. If you ever need anything, we’re here to help.😊☕🎁
Warm regards,
Team Ringtons
Hi John,
Thank you so much for the fantastic 5-star review! We’re proud to have served customers for so long and glad our heritage speaks for itself. If there’s ever anything we can do for you, we’re here to help.😊☕🎁
Warm regards,
Team Ringtons
Hi Olive,
Thank you so much for the fantastic 5-star review! We’re thrilled you’ve enjoyed our products and service for a long time. If you ever need anything, we’re here to help. 😊🎁
Warm regards,
Team Ringtons
Hi Carol,
👍 Music to our ears, thank you so much for leaving us a great review! 😊! We’re thrilled it arrived before the expected date and was well packaged. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Kenneth,
Thank you so much for the fantastic 5-star review! We’re delighted you’re happy with our service and feel our biscuits offer great quality at a good value. If you ever need anything, we’re here to help.👍
Warm regards,
Team Ringtons
“Even though I have called ringtons to complain, you are still turning up to my mother’s house, who has Parkinson’s and 83, and over selling to her. She has 11 packs of ginger biscuits and 10 packs of tea in her cupboard !! My dad died in July and we could do without the pressure selling that seems to be happening to vulnerable people. Please stop it !!!!”
Hi Chris,
Thank you for reaching out to us at Ringtons. I'm so sorry to hear your mum is vulnerable and is over buying we certainly don't want our customers to purchase anything they do not need. We are more than happy to take back the unwanted items.
I have checked your mums account details and cannot find any record of conversations discussing your mums health or vulnerability. If you would like us to stop calling that is no problem at all, we will cease contact immediately and ensure no further calls or messages are made to your mother.
In order to keep your mum safe and sound please can I ask you to edit your review and remove your mums address details as this review is in the public domain for all to see. This could be a big safety risk to your mum and I'm sure the last thing you would want to do is make her more vulnerable or put her in danger.
If you’d like to discuss this further please contact our customer care team directly on 0800 052 2440 and they will gladly help you
Kind regards,
Team Ringtons
Hi Louise,
👍 Music to our ears, thank you so much for leaving us a great review! 😊! We’re thrilled you love Ringtons products. If you ever need anything, we’re here to help. 😊🌟
Warm regards,
Team Ringtons
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