Thank you for the 5-star review! We’re delighted you’re enjoying our products and that you find them good quality and affordable. We appreciate your support!
Kind regards,
Team Ringtons
Thank you for the 5-star review! We’re delighted you enjoyed our selection and that delivery to Ireland was at normal prices. We’re glad our communication met your expectations.
We look forward to welcoming you back for your next order. If you ever need anything, just let us know.
Kind regards,
Team Ringtons
“Although I have given five stars for this review I was annoyed that my parcel was sent without the gift tag in. I was unaware about this for quite a while and when they finally told me they only refunded the £1 the gift card cost. This did cause a lot of inconvenience and the person I had sent it to hadnt a clue where it had come from.It should not have taken well over a week to realise the problem”
Hi Pauline,
We're sincerely sorry that your gift message was not in your parcel. Before Christmas we proactively issued refunds and sent emails including a £5 gift voucher code to those customers who could have potentially been affected by a fault with our gift message printer. Sadly, this issue was not communicated to us before some orders were processed. As a result, some parcels were sent without messages included. We are so sorry this error has occurred this is not the experience we want for our customer especially at this time of year when gifting is so important.
If there is anything further we can assist you with, please contact our customer care team on 0800 052 2440 or tea@ringtons.co.uk.
Kind regards,
Team Ringtons
“Was easy to order unfortunately it was delivered twice while I was out when I finally opened it certain contents were abit battered but the rest was ok.”
Thank you for the 5-star review! We’re glad the ordering was easy, but we’re sorry to hear your order didn't arrive in perfect condition.
If you ever have any issues with your order please let us know so we can resolve it for you. You can contact us on 0800 052 2440 or email us at tea@ringtons.co.uk.
Warm regards,
Team Ringtons
“Was up in Northumberland for the summer holidays ,had ringtones tea and biscuits,so I thought why not get some for Christmas, absolutely delicious!!will buy again ..”
Thank you for the 5-star review, Steven! We’re delighted to hear you’re happy with the service and product. We really appreciate your recommendation.
Warm regards,
Team Ringtons
“Lovely quality and tasty biscuits and shortbread. Bought for my parents who are enjoying them along with the lovely coffee. My dad says the coffee tastes as lovely as cafetière coffee. Delivery was a day later than advised but this was down to Royal Mail and not Ringtons.”
Thank you for the 5-star review and feedback, Stephanie! We’re delighted you and your parents enjoyed the biscuits and coffee!
Warm regards,
Team Ringtons
Hi Lynn,
Thanks for sharing. We’re glad the hamper arrived on time and that your friends love it. If there’s anything else we can help with, please let us know.
Kind regards,
Team Ringtons
Thank you for the wonderful 5-star review! We’re delighted your gift was loved and delivered promptly even during the Christmas rush!
Warm regards,
Team Ringtons
“I was delighted with my recent order which included items for a part of several gifts for friends as well as family. Thank you so much. I initially started dealing with Ringtons when I lived in the north east in the 1960s by visiting delivery vans. Needless to say more orders will be placed for sure.”
Thank you for the wonderful 5-star review, Sylvia! We’re delighted you enjoyed your order and that it made gifting easier for friends and family. It’s lovely to hear about your long-standing connection with Ringtons since the 1960s.
Warm regards,
Team Ringtons
“My order was a gift for my sister - a Ringtons regular- for helping us in a time of need. She was thrilled with it although as the card was not in the box she was mystified as to where it came from! Much fun and greatly enjoyed.”
Thank you for the 5-star review! We’re so glad your sister loved the gift, despite the mystery of where it came from! We’re so sorry the gift message wasn’t in the box. We’ll pass this on to our packaging department to ensure it doesn’t happen again.
Warm regards,
Team Ringtons
“I purchased a gift box and when it arrived I was so impressed I purchased another 2, plus extras for myself. I will definitely be back for more in the future.”
Thank you for the wonderful 5-star review Jane! We’re thrilled you loved the gift box and that you went on to purchase more, we could not ask for more than that. ☺️
Warm regards,
Team Ringtons
“This was the first time going on the website and I found a beautiful array of gifts I brought 2 hampers and some packs of biscuits, they all arrived undamaged and were delicious, the hampers looked lovely and were excellent value, you get much more for you money than hampers from other stores at this time of the year. I will definitely be going back for more.”
Thank you for the wonderful 5-star review Kerry! We’re thrilled you found a beautiful array of gifts and that the hampers arrived in great condition and were delicious. We’re excited you’ll be returning for more!
Warm regards,
Team Ringtons
Thank you for the wonderful 5-star review Pauline! We’re thrilled your friends in Derbyshire enjoyed the biscuit selection for Christmas! Thank you for choosing Ringtons!
Warm regards,
Team Ringtons
Thank you for the wonderful 5-star review Elizabeth! We’re delighted you had a great first experience and that the gifts were well received. Thank you for choosing Ringtons.
Warm regards,
Team Ringtons
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