Thank you for the 5-star review, Patricia! We’re delighted that you’re happy with our products and that your friend enjoyed her surprise gift! ☺️
Kind regards,
Team Ringtons
“We have bought Ringtons products for many years and found them except.
We buy them for Christmas presents for our relatives and they are always pleased with them.”
Thank you for the 5-star review! We’re delighted that you’ve trusted Ringtons for so many years and that our products bring joy as Christmas presents for your relatives!
Kind regards,
Team Ringtons
“I ordered lots of things for Christmas presents and 1 of the boxes was delivered while the other box didn't get delivered Royal mail stating 'no access to property' but the other box had been delivered?? Rang ringtons on the Friday 19rh December, was told to ring back on the Monday 22nd which I did and still no parcel, i was given a refund (can take up to 10 days) so i WILL NOT be ordering from them again! I had to go spend MORE money on Christmas presents. I am not a happy customer!!!”
Hi Kirstie,
I’m really sorry to hear about the missing box and the unhappy experience this has caused during Christmas. I understand how frustrating this is, we are equally as frustrated when this happens to our customers. Sadly Royal Mail have not been able to give us a reason why one parcel was delivered and one seems to have magically disappeared.
Please accept our sincerest apologies. If there is anything further we can help with please get in touch.
Kind regards,
Team Ringtons
“I have spent a lot of time telling anyone that would stop and talk to me about my new found love of Ringtons. The Gold tea is wonderful - really reminds me of the best tea I’d have at my nan’s when I was a kid. The biscuits are wonderful too - especially the chocolate brazil nut biscuits.”
Thank you for the 5-star review, John! We're thrilled you love Gold Tea and the Chocolate Brazil Nut Biscuits, and that it brings back fond memories of your nan’s. ☺️
Kind regards,
Team Ringtons
Thank you for the 5-star review, Doreen! We're thrilled you found the service quality amazing. If there's anything else we can help with, just let us know. ☺️
Kind regards,
Team Ringtons
“I order gift hampers for my mums partner, he loves there tea and biscuits. Its a shame the xmas hamper didnt come back in stock when stated, but theres plenty more hampers to choose from. Came in a lovely gift box, my mums partner will love it.”
Thank you for the 5-star review, Nicola! We’re glad the gift hampers and presentation hit the mark. We're sorry the Christmas Hamper didn't come back in stock as expected! We hope your mum’s partner loves his hamper.
Kind regards,
Team Ringtons
Thank you for the 5-star review! We're delighted you're happy with our products and service. ☺️
It’s wonderful that Ringtons has been a part of your family for so long!
Kind regards,
Team Ringtons
Hi Alexandria,
Thank you for your kind 5-star review! We’re glad you found ordering easy, with plenty of choice and fast delivery. We couldn't ask for anything more! ☺️
Warm regards,
Team Ringtons
“Most products as always of a very high standard but the Oat biscuits were undercooked and stodgy which is very disappointing as they are a favourite of ours. All packets were inedible and had to be thrown away.”
Hi Jan,
Thank you for taking the time to provide your feedback. I’m really sorry to hear you didn't enjoy the Oat Crunch Biscuits.
In the future, if you ever have any issues with our products please let us know straight away, so we can rectify this for you. You can reach us at 0800 052 2440 or tea@ringtons.co.uk.
Kind regards,
Team Ringtons
Hi Gemma,
Thank you so much for taking the time leave us a wonderful 5* review. We're delighted you're happy with our products and service. 😊
Warm regards,
Team Ringtons
“Was really delighted with the product I purchased it's for a small Christmas gift and it was beautifully presented and I'm sure will be enjoyed by all”
“Purchased a Christmas Goodies hamper for my Great Aunt. She was absolutely delighted with it. Then to my surprise I received a Ringtons Hamper from my Niece, with all things nice inside. Fabulous, and excellent quality and value for money. This is going to be a regular gifting.”
Hi Morag,
Thank you so much for the wonderful 5-star review! We’re thrilled the hamper delighted your Great Aunt and that your Niece sent a Ringtons hamper with all things nice inside, fabulous to hear.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“I purchase from Ringtons every 2 weeks love all the products the fruit cake mix is the best iv ever had I wish it was on sale all the time and not just at Christmas excellent service great products”
Hi Sue,
Thank you so much for the wonderful 5-star review! We’re thrilled you love our fruit cake mix. We’ll pass along your feedback about availability throughout the year 😊
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Carole,
Thank you so much for the wonderful 5-star review! We’re thrilled the recipient loved their selection and that the box was well received.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“I order online from New Zealand for family in the UK. My dad says Ringtons tea is the best tea. The hampers are beautifully presented and even over the Christmas period they arrive quickly”
Hi there,
Thank you so much for the wonderful 5-star review! We’re thrilled to hear your dad thinks Ringtons tea is the best and that our hampers arrive quickly!
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“This was a gift for my cousin who lives in south of England ,she was absolutly over the moon with it .
Great service from yourselves .
I am 4th generation customer and my son is also a customer which is now 5’ generations of purchasing your amazing products .
I even take my ringtons tea bags on holiday ,no matter where I go .
I could not imagine my first cuppa not been ringtons .”
Hi Maureen,
Thank you so much for the wonderful 5-star review! We’re thrilled your gift was loved and that you’ve been a 4th (and now 5th) generation customer. It’s amazing to hear and we cherish being part of cherished memories.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
“Excellent service, as experienced last time! Simple ordering process, with despatch delivery within the time frame. Contents were once more very well packed. Although I ordered several packets of our favourite biscuits (plus another pack of gold tea bags just for me) I know they won't last long! Superb quality and taste! I will be ordering again, and 100% recommend anyone to give Ringtons a try!”
Hi Eileen,
Thank you so much for the wonderful 5-star review! We’re thrilled you were happy with the service, despatch speed, and that the contents were well packed. It’s great to hear your favourites hit the spot again, and we can’t wait to help you with your next order.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Judith,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re happy with the quality and that you had great service.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
English
