“I heard of you from a lady on Facebook and thought I really need some of those gorgeous biscuits so I did x The order was very quick and the items were delicious x So I made another order and finished a lot of Christmas gifts for my family x I live alone so I do have a lot treats so will be placing another order this weekend thank you ringtons xx”
Hi Diane,
Thank you for the lovely review! We’re thrilled you found us via Facebook and that the biscuits were a hit. Great to hear you could grab Christmas gifts for your family too. If you need anything else this weekend, just let us know. 😊
Kind regards,
Team Ringtons
“Very impressed with the speed at which this arrived. Was for a gift and recipient was very happy with it. No hesitation in using your website again, great value for money and would recommend to friends. Very satisfied indeed”
Hi there,
Thank you for the lovely review! We’re glad the gift was well received and you’re happy with the value. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
“Even though the gifts themselves were lovely I have to give 1 star as the biscuit hamper box was all battered in so can’t even give it as a Christmas present!”
Hi Nicola,
We’re really sorry to hear that your Biscuit Hamper arrived in less than perfect condition. We understand how important it is for gifts to be presentable, especially during the festive season.
I can see that you have previously left a review about this, we are more than happy to help get this resolved for you as soon as possible.
Please do reach out to our customer service team, and they’ll be happy to assist you and find a solution. If you can send pictures of any damages to tea@ringtons.co.uk.
Warm Wishes
Team Ringtons
“Love Ringtons the tea is extremely flavoursome tea even when using Scottish water!
I always enjoy making up the balance for free delivery with their scrummy biscuits
Thank you Ringtons”
Hi Susan,
Thank you for the lovely review! We’re thrilled you’re enjoying the tea and that the Scottish water still brings out the flavours. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
“Another year another special delivery arrived safely and quickly. Ringtons is my all year round go to but christmas isnt christmas without my Ringtons hampers and goodies”
Hi Liz,
Thank you for the lovely review! We’re thrilled you’re happy with the delivery and that our hampers and goodies help make Christmas special. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
Hi Yvonne,
Thank you for the lovely review! We’re glad you’re pleased with the products. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
“My parents ordered from Ringtons for years and loved everything about their products. Unfortunately they aren't with us anymore so im ordering now instead. Never been disappointed with any purchases. A great company.”
Hi Anne,
Thank you for the lovely review! We’re glad you’re happy continuing the tradition with us. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
Hi Sandra,
Thank you for the lovely review! We’re thrilled you love your Christmas gifts and that they’re perfect for gifts. If there’s anything else we can help with, just let us know. 😊
Kind regards,
Team Ringtons
“Very easy to order from Ringtons but not so easy to return when items are damaged in transit and you're disabled without a car. Large box and contents damaged when parcel arrived. Cannot fault the delivery company as the box didn't have a Fragile sticker on it and there was only very minimal packaging to protect the contents (basically the packaging was useless). Received a quick refund once the items were returned but I will not order from them again as the hassle to return it all was so inconvenient. Even if you weren't disabled not everybody has a car. The item was bulky to return and I had to inconvenience other people in order to do so. Not a good experience at all.”
Hi Anne,
We’re really sorry for this experience and the trouble you found returning our items to the Freepost address, that was never our intention at all. I am pleased to see that our Customer Care Team were swift in responding to your needs and that your order has been refunded in full. We appreciate your understanding in the structure we have regarding returning damaged items and really do value your support.
Warm regards,
Team Ringtons
“Love Ringtons it’s a generational thing - delighted to buy on line but now have a man on the rounds so just spent another 50+
Love the chocolate covered Brazils best ones I’ve ever eaten .”
Hi Rachel,
Thank you for the lovely review! We’re glad you’re happy with Ringtons and the chocolate covered Brazils. If there’s anything else we can help with, just let us know.
Kind regards,
Team Ringtons
Hi there,
Thank you for the lovely review! We’re glad you enjoyed the site and our products. If there’s anything else we can help with, just let us know. 😊
Warm regards,
Team Ringtons
Hi Mandy,
Music to our ears! Thank you for the lovely review! We're thrilled you’re happy with every purchase. If there’s anything else we can help with, just let us know. 😊
Warm regards,
Team Ringtons
Hi Mr.,
Thank you for the lovely review! We're glad you were happy with our service. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi there,
Thank you for the lovely review! We're glad you were happy with the quick delivery. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi Lavonne,
Thank you for the lovely review! We're glad you enjoyed the delivery and the biscuits and marmalade. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi Marjorie,
Music to our ears! Thank you for the lovely review! We're glad you’re happy with our products. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi Pauline,
Thank you for the lovely review! We're glad you were happy with our service and products. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi Kiersten,
Thank you for the lovely review! We're delighted you love our tea as much as we do. If you need anything else, just let us know. 😊
Warm regards,
Team Ringtons
Hi Anne,
Thank you for the lovely review! We're glad you found our products amazing. If you need anything else, just let us know. 🙂
Warm regards,
Team Ringtons
“Really pleased with my recent purchases. These were all for additional Xmas gifts for friends & family. They were all beautifully packaged & I will certainly be purchasing from Ringtons again in the future.”
Hi Pamela,
Thank you for the lovely review! We’re delighted you’re pleased with your Xmas gifts and the packaging. We look forward to seeing you again in the future. 😊
Warm regards,
Team Ringtons
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