“Excellent service and a wonderful choice of biscuits chocolates tea etc. Always order from Ringtons as my mother did before me and I have never been disappointed. Will always buy what I need from them.”
Hi Pamela,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re enjoying our range and that you are now a loyal customer as your mum was. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Francis,
Thank you for the wonderful 5-star review! We’re glad we could help with the forgotten present and that our service met your needs. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Anne,
Thank you so much for the wonderful 5-star review! We’re delighted the hampers arrived quickly and look fabulous for Christmas gifts. It’s lovely to hear they’re a special treat for your friend.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Kind regards,
Team Ringtons
“Very disappointed that the card wasn’t in the box so the person had no idea where the hamper had come from. Idea was to send a nice hamper to say thankyou to a friend as a surprise. Took a while to find out they had received it but they had no idea it was from me. They did like the hamper tho.”
Thank you so much for getting in touch. We’re sorry to hear that the gift message was missing from your order. We completely understand how frustrating it must have been, and not the experience we wanted for you. We’ve passed this on to our fulfilment centre so they can investigate what went wrong and make sure it doesn’t happen again.
In the meantime, I will follow this up with an email to yourself. Thanks so much for your feedback, and continued support, we appreciate it.
Warm wishes
Team Ringtons
“Beautifully gift boxed hamper sent to my elderly mother in law, Ringtons products are second to none, the only problem was the gift card I ordered to go in the gift was missing, luckily she guessed it was from me and rang me. I have sent an e-mail but not heard back as yet. This is my reason for 4⭐️ instead if 5.”
Hi,
We’re sorry to hear that the gift message was missing from your order. We completely understand how frustrating it must have been, and that’s not the experience we want anyone to have.
We’ve passed this on to our fulfilment centre so they can investigate what went wrong and make sure it doesn’t happen again.
I can see from your notes that we have been in contact to resolve this.
Thanks so much for your understanding and support.
Warm regards,
Team Ringtons
“Hamper bought as a Christmas gift for Aunt and Uncle, who live in Devon. They are delighted with the contents and having had Ringtones tea while visiting us they know that this is excellent quality. Reason for 4* review is the gift card was not in the hamper”
Hi Elaine,
So sorry to hear that your gift message wasn't included in your order, that's not the experience we want for you or the recipient.
I will follow this up with an email to yourself to resolve.
Thanks so much for your patience and support.
Warm wishes
Team Ringtons
Hi George,
Thank you for the wonderful 5-star review! We’re thrilled you enjoyed our biscuits and especially the Milk Chocolate Mallows.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Christine,
Thank you so much for the wonderful 5-star review! We’re delighted to hear you had a very good experience and that our customer service met your expectations.
If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Nina,
Thank you so much for the amazing 5-star review! We’re thrilled you loved the hamper and that the delivery was quick. We can’t wait to have you back for your next order.
Warm regards,
Team Ringtons
Hi Sue,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re happy with the Jellyatrics and that they’ve brought joy to everyone receiving them.
If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Joanne,
Thank you so much for the wonderful 5-star review! We’re delighted you had an excellent service experience.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Doreen,
Thank you so much for the wonderful 5-star review! We’re thrilled you loved the selection and that the hamper looked so appealing.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Penny,
Thank you so much for the wonderful 5-star review! We’re thrilled you loved the hamper, beautiful packaging, value, and that the Ginger Snaps are a hit. If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Ann,
Thank you for the 4-star review! We’re glad you chose to send them as gifts. If there’s anything we can do to make your next experience even better, please let us know.
Warm regards,
Team Ringtons
Hi John,
We couldn't ask for a better review! Thank you so much for taking the time to get in touch!. If you ever need anything, we’re here to help.😊☕🎁
Warm regards,
Team Ringtons
Hi Amanda,
Thank you so much for the wonderful 5-star review! We’re thrilled you loved the biscuits hampers as gifts and that our service met your expectations. If you ever need anything, we’re here to help. 😊
Warm regards,
Team Ringtons
Hi Jane,
Thank you for the wonderful 5-star review! We’re thrilled you love the quality and that the decaf tea is the best you’ve tried. If you ever need anything, we’re here to help.😊☕🎁
Kind regards,
Team Ringtons
Hi Bev,
Thank you so much for the wonderful 5-star review! We’re delighted you found the gift item lovely, with quick delivery and an easy website to use.
If you ever need anything, we’re here to help.
Warm regards,
Team Ringtons
Hi Christine,
Thank you so much for the wonderful 5-star review! We’re thrilled you liked the Christmas packaging. If you ever need anything, we’re here to help.😊☕🎁
Warm regards,
Team Ringtons
Hi Andrea,
👍 Music to our ears, thank you so much for leaving us a great review! 😊. If you need anything, we're here to help.😊🎄🎁
Warm regards,
Team Ringtons
English
