“Lovely biscuits and birthday box was a good selection. Unfortunately the chocolate biscuits had melted during delivery due to the excessive hot weather”
Hi Pam,
Sorry to hear the chocolate biscuits melted in transit. We’re glad you loved the selection overall, though.
If you’d like any help with this, please let us know.
Kind regards,
Team Ringtons
Hi Julie,
Delighted to hear you found it quick and easy to place an order, with fast delivery and quality products. Thanks for sharing your feedback!
Kind regards,
Team Ringtons
Hi Hilary,
Wonderful to hear that you were impressed with the speed of delivery and that it was well packaged. Thanks for sharing your feedback!
Kind regards,
Team Ringtons
“Because I live in Cheltenham now I have an order delivered. I telephone the office give my order and it comes very quickly to me. The office staff are excellent and the goods I buy are as always lovely. I had my goods delivered for a long time when I lived in Newcastle.”
Hi Sheila,
Thank you so much for your kind feedback and for continuing to order from us after your move to Cheltenham. It is wonderful to hear that your orders arrive quickly, that our office team provides excellent service and that you continue to enjoy our products. We truly appreciate your long-standing loyalty, both during your time in Newcastle and now in Cheltenham, and we look forward to seeing you again soon.
Kind regards,
Team Ringtons
“I gave 5 stars as the products are so good .I was a little disappointed with just the brown box they came in .didn’t look like a special present.but it’s the way of the times I suppose.”
Hi Christine,
Thank you for the 5 stars and for sharing your feedback. We're delighted that you love the products. Please note that all our orders are sent in our standard brown delivery box unless a gift box is selected when ordering. We appreciate your comments and hope this helps for any future gifts.
Kind regards,
Team Ringtons
Hi Barbara,
Wonderful to hear that the quality goods were excellent and that delivery was quick and efficient. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“I had never heard of ringtons but someone on Facebook raved about them so I thought I would give them a try. We've enjoyed the ginger snaps and just opened the shortbread which are delicious. Gave a packet of gingers to my daughter but she has yet to try them. I haven't tried the apple biscuits or the lemon tea yet, need to pace myself, I think I will become a regular shopper!”
Hi Fran,
Fantastic to hear you enjoyed the ginger snaps and shortbread, and that you’re open to trying more. If you do get around to the apple biscuits or lemon tea, we’d love to know what you think.
Kind regards,
Team Ringtons
“My sister only drinks ringtons tea so thought this would make a great Christmas present, but she opened it, loved it, all biscuits and toffee didn't last long”
“Great company. Everything is really good. Great biscuits(ginger biscuits, caramel wafers. Marshmallows,sultana cookies)I could go on.best coffee bags ever !.
Great delivery if ordering online. Easy to do,and quick return .doorstep buying is the best. Seeing all the products is really nice.you need to remember there is always next time!”
Hi Diane,
Wonderful to hear that you’re enjoying the biscuits and coffee, and that the online ordering and delivery are working well for you. Thanks for taking the time to share your kind words.
Kind regards,
Team Ringtons
“I was recommended Ringtons by a friend as I do like a nice cuppa! Having tried the Gold tea I was hooked and quickly ordered some, along with the ginger snaps (delicious!) the lemon cake and also the marmalade. Brasil nuts are also yummy… Fantastic! Highly recommend Ringtons and the delivery was very fast.”
Hi Colin,
Delighted to hear you enjoyed Gold tea and that it hooked you, and that the ginger snaps, lemon cake, marmalade, and Brazil nuts were a hit. Thanks for the wonderful recommendation and for noting the fast delivery.
Kind regards,
Team Ringtons
Hi Norma,
Wonderful to hear that you think our limited edition rhubarb crumble cookies are the best biscuits you've had. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
Hi F,
Wonderful to hear that you’ve enjoyed Ringtons tea for years and that your daughter is now enjoying it too. Thanks for sharing your lovely note.
Kind regards,
Team Ringtons
Hi there,
Wonderful to hear that tea and biscuits are gorgeous and that you enjoyed a Ringtons moment. Thanks for sharing your lovely feedback.
Kind regards,
Team Ringtons
