Hi Neil,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊
Kind regards,
Team Ringtons
Hi Jen,
👍 We’re delighted you're happy with our products and service. Thank you so much for taking the time leave us a 5* review. 😊
Kind regards,
Team Ringtons
Hi Karen,
Great to hear you enjoyed the tea, biscuits and treats! We're really pleased everyone was happy. Thanks for taking the time to leave us a review.
Kind regards,
Team Ringtons
“I love Ringtons goods and when I lived in Newcastle I had regular deliveries but now I live in Cheltenham I ring them and they send goods to me so I am delighted and they are always lovely to deal with. Thank you”
Hi Sheila,
We’re so pleased you love our goods and that delivery to Cheltenham works well for you. Thank you for the kind words and for taking the time to leave a review.
Kind regards,
Team Ringtons
Hi Dinah,
Great to hear that six jars were a hit with your family! Thanks for sharing and for choosing us. We'd be happy to help with a reorder.
Kind regards,
Team Ringtons
“Have had Ringtons products many times over the years,was introduced by my late grandma who resided in West Denton and I have sent the hampers/ boxes as gifts which have been greatly received
.”
Hi Angela,
Great to hear you’ve enjoyed Ringtons products over the years and that the hampers have been well received as gifts. We’re honoured to be part of your family memories. Thank you for taking the time to leave a review.
Kind regards,
Team Ringtons
“Box arrived damaged, it was for a gift so hoped it would have the white Ringtons inside as could not give this as a gift. Called customer service who said they could only replace it with the
same brown cardboard box covered in stickers, had to go and buy one to put the goods in .
I asked them if everything was ok with the gift and reluctantly they said two of the packets of biscuits were all in bits !! Very disappointed as I have also had these as a gift sent to me and been delighted .
Sent a picture to yourselves originally of the damaged box which I have now binned”
Hi Susan, thank you for getting in touch, and I’m really sorry to hear that your order arrived damaged, especially as it was intended as a gift. I understand how disappointing this must have been.
As previously explained, the parcel is packaged and dispatched exactly as displayed on our website. Unfortunately, we are not able to offer alternative gift packaging, and replacement parcels are sent in the same exterior brown cardboard box with branded labels which was arranged as a replacement for you. If possible, we would be grateful if you could send us photographs of the damaged biscuits so that we can look into this further for you. Thanks, Helen.
Hi Margaret,
Great to hear the online order to delivery service was prompt. Thanks for taking the time to leave us a review.
Kind regards,
Team Ringtons
Hi Ray,
Great to hear you found the service fast and reliable and enjoyed the tea and biscuits. Thanks for taking the time to share your experience.
Kind regards,
Team Ringtons
“Because of the Easter holidays Chris my usual ddoor to door salesman was on holiday so i ordered through the online way for the first time. Goods arrived within 4 days and were strongly packed. It was easy to order and everything i wanted was in stock. Would definately order again. The things a girl does for the rhubarb cookies and lemon cake..”
Hi Hilary,
Great to hear your online order went smoothly and your goods arrived quickly and well packed. We’re glad everything you wanted was in stock and you’d order with us again. Thanks for sharing!
Kind regards,
Team Ringtons
Hi Sally,
Thanks for your lovely review! We’re glad you think Ringtons Tea Gold is the best you can get. If there’s anything else we can help with, just let us know.
Kind regards,
Team Ringtons
“Easy to order, sent to a friend for a birthday gift. personalising with a gift message would of made it perfect. I had to tell her it was from me and what to expect
otherwise great experience”
Hi there,
Thank you for sharing your experience. We’re glad you found it easy to order and that you were able to send it as a birthday gift. I’m sorry you couldn’t add a gift message to your order on our website, I know how important those little touches can be.
Just so you know for next time, when you’re purchasing one of our gift boxes, you’ll find an “Add a Gift Message” button just below the “Add to Basket” option. If you’re putting together a selection of items, you can also search “gift message” in the search bar, which will take you to the same page.
Of course, if you ever need a hand, feel free to give us a call before placing your order, we’re always happy to help, and we can even place the order for you over the phone. 😊
Kind regards,
Team Ringtons
Hi Katrina,
Thank you for your 5* review, very good to hear! We’re glad you’re happy with Ringtons. If you need anything else, just let us know. 😊
Kind regards,
Team Ringtons
Hi Vicky,
Thank you for your kind words. Delighted to hear the delivery was prompt and the packaging met your expectations.
Kind regards,
Team Ringtons
Hi Patrick,
Thank you so much for taking the time to leave us such a great review. We're glad you’re happy with the quality and value.
Kind regards,
Team Ringtons
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