“I ordered a present for a special person on the 17th of September and I have had several emails from Royal mail telling me the parcel needed to be rerouted. The parcel still has not arrived and the recipients birthday has long since passed. I understand this is not ringtons fault but perhaps you could look into different delivery suppliers because this simple isn't good enough.”
Hi Emma,
Thank you for your review, and we're very sorry to hear about the delay with your gift order.
We completely understand how disappointing this must have been, especially as the parcel was intended for a special birthday and unfortunately didn't arrive in time for the occasion. While we're pleased to hear you recognise that the delivery issues were outside of our control, we appreciate your feedback regarding the delivery service and will ensure your comments are passed on to the relevant team.
If you haven't already been in touch with us, please contact our Customer Care Team at tea@ringtons.co.uk or 0800 052 2440 and we'll be happy to get this resolved for you.
Best wishes from the Ringtons Team ☕💙
Hi,
Thank you for your lovely review! 😊
We're delighted to hear that you've always found our team pleasant to deal with and that you're happy with our fast delivery service.
It's feedback like this that makes our day, so thank you for taking the time to share your experience.
Best wishes from the Ringtons Team ☕💙
Hi Mike,
Thank you for your review! We're glad you found a good range of quality items and that the website is easy to use.
Best wishes from the Ringtons Team
☕💙
Hi Edward,
Thank you for your review.
We're delighted to hear that your order arrived on time and was well packed.
We're sorry to hear that the Chocolate Brazil Nuts packet was slightly damaged, especially as it's intended to be a Christmas gift. If the product itself has been affected, please contact our Customer Care Team at tea@ringtons.co.uk with a photo and we'll be happy to look into this for you.
We're pleased that everything else was perfect and appreciate you taking the time to share your feedback.
Best wishes from the Ringtons Team ☕💙
Hi Jodie,
Thank you for your lovely review! 😊
We're delighted to hear that you think our tea is the best you've ever tasted. That's such a wonderful compliment and exactly what we love to hear!
We hope every cuppa is as enjoyable as the last, and we're thrilled you've come back to order more.
Best wishes from the Ringtons Team ☕💙
Hi Kevin,
Thank you for your review! 😊
We're delighted to hear you're enjoying our products. Short and sweet, just like the perfect tea break!
Thank you for your support and for taking the time to share your feedback.
Best wishes from the Ringtons Team ☕💙
“Always great service from Rington's whether you purchase their items online or on the doorstep. Their range of biscuits and other treats are delicious and their hampers are a lovely gift for anyone. Good quality products and service all round”
Hi Susan,
Thank you for such a lovely review! 😊
We're delighted to hear that you've had great service whether you've shopped online or with your local tea deliverer. It's wonderful to know you're enjoying our biscuits, treats and hampers too.
Thank you for your kind words about the quality of our products and service. Feedback like this means so much to us, and we're thrilled to hear you'd recommend Ringtons.
Best wishes from the Ringtons Team ☕💙
Hi Ann,
Thank you for your lovely review! 😊
We're delighted to hear that you were pleased with your Christmas shopping. It's great to know that everything arrived well and that you were happy with both the quality of the products and the service you received.
Thank you for choosing Ringtons, and we hope your gifts are a big hit at Christmas!
Best wishes from the Ringtons Team ☕💙
Hi there,
Thank you for your review! 😊
We're delighted to hear that your order arrived promptly and that everything was just as expected. That's exactly the experience we aim to provide for all our customers.
Thank you for taking the time to share your feedback and for choosing Ringtons.
Best wishes from the Ringtons Team ☕💙
Hi there,
Thank you for your lovely review! 😊
We're delighted to hear that you love our Decaf Tea Bags. It's great to know you're enjoying the taste and finding them such good value for money too.
Hearing that you'll definitely be buying more has made our day. There's nothing better than finding a decaf tea that delivers on flavour as well as quality!
Best wishes from the Ringtons Team ☕💙
Hi Jane,
Thank you for your review.
We're sorry to hear that your usual tea deliverer wasn't able to visit this month, but we're delighted that ordering online helped you get your Ringtons favourites when you needed them.
Thank you for your continued support, and we hope to see your regular tea deliverer again soon.
Best wishes from the Ringtons Team ☕💙
Hi Leonette,
Thank you for your lovely review! 😊
We're delighted to hear that you love our Northumbrian Loose Leaf Tea. There's nothing quite like a proper pot of tea, and we're so pleased it's become a favourite of yours.
It's also great to know that your order arrived quickly and was perfectly packaged. We always aim to get our products to you in the best possible condition, so we're delighted you were happy with the service.
Best wishes from the Ringtons Team ☕💙
“Ringtones have been brilliant. We had a mix up with delivery. Ended up with two parcels. And they very kindly said I could keep both as it was really difficult to get to post office to return. I would recommend.”
Hi Lynn,
Thank you for your lovely review! 😊
We're delighted to hear that, despite the delivery mix-up, you were happy with the outcome and the service you received. We always want to do the right thing for our customers, and we're pleased we could help make things easier for you.
Thank you for your kind recommendation and for taking the time to share your experience. It really does mean a lot to us.
Best wishes from the Ringtons Team ☕💙
Hi Christine,
Thank you for such a lovely review! 😊
We're delighted to hear that you think our tea is the best ever and that you're a fan of our Ginger Biscuits too. That's a winning combination for any tea break! ☕🍪
It's also wonderful to know that you find ordering easy and that your deliveries arrive quickly. We always aim to make getting your Ringtons favourites as simple as possible.
Best wishes from the Ringtons Team ☕💙
Hi Bev,
Thank you for your lovely review! 😊
We're delighted to hear that you're enjoying our tea bags and biscuits.
We're sorry to hear that your regular tea deliverer hasn't been calling as expected. We know many of our customers really value that personal service and friendly visit. If you'd like us to look into this for you, please contact our Customer Care Team at tea@ringtons.co.uk or 0800 052 2440 and we'll be happy to help.
Best wishes from the Ringtons Team ☕💙
“I have always chosen the same teas because their great flavour. Northumbrian Blend loose tea, breakfast tea bags and Redbush.
I have started to buy the healthy porridge which is so good too with sharp apple pieces, a great price.
Also a bit of luxury, chocolate dipped oat fingers.”
Hi Maggie,
Thank you for your lovely review! 😊
We're delighted to hear that you're enjoying so many of our favourites. From Northumbrian Blend Loose Tea and Breakfast Tea to Redbush, it sounds like you've got your tea cupboard well stocked!
It's also wonderful to hear that you've discovered our Healthy Fruit and Seed Porridge and are enjoying the sweet fruit pieces and great value. And of course, everyone deserves a little treat now and then, so we're pleased the Chocolate Oat Dips have found their way into your basket too. 😋
Best wishes from the Ringtons Team ☕💙
Hi Mark,
Thank you for your wonderful review! We're thrilled that you think our tea is the best.
Thanks for taking the time to share your feedback.
Best wishes from the Ringtons Team ☕💙
Hi James,
Thank you for your lovely review! 😊
We're delighted to hear that you've been pleased with both our products and service. Simple feedback like this means a lot to us and lets us know we're getting things right.
Thanks for taking the time to share your experience.
Best wishes from the Ringtons Team ☕💙
Hi Angela,
Thank you for your lovely review! 😊
We're delighted to hear that your son was so happy to receive his Ringtons gift. There's nothing better than knowing a parcel has brought a smile to someone's face!
Thank you for choosing Ringtons for such a special gift.
Best wishes from the Ringtons Team ☕💙
