“Excellent service from start to finish , the website is easy to navigate and the hamper was delievered within a couple of days . The packaging of the hamper was excellent and do good i don’t need to wrap it .
I would highly recommend and will certainly use the shop again .
Thank you 10/10”
Hi Clair,
Thank you for the wonderful 5-star review. We’re really glad you found the website easy to navigate, the hamper well packaged, and that it arrived quickly. We appreciate your recommendation and that you’ll use the shop again.
Kind regards,
Team Ringtons
“A
My mum always had Ringtons and I carried on tradition I am now 89. And have encouraged my family to buy as well, they only get Ringtons at my house, best ever,carry on tradition, Audrey Winkworth, longwick, bucks”
Hi Audrey,
Thank you for sharing this lovely note. We're honored to be part of your family tradition and that Ringtons has been part of your life for so long. We appreciate your kind words and your family's loyalty.
Warm regards,
Team Ringtons
“I had bought the chocolate brazils from a ringtons van that was in the area and although the box is small I was very impressed as they were as close as you can get to the famous paynes Brazil's of yesteryear in taste. Some people have said the ringtons ones are expensive for the size of the box but hopefully when cocoa prices fall then maybe we will get a bigger box.
On the strength of the Brazil's 9/10 I decided to send for a mail order and as well as the excellent Brazil's I got the chocolate Turkish delight also very good 9/10 , the chocolate reward biscuits which for me wasn't a winner I ordered 2 boxes and the 1st box seemed to taste stale and I did wonder if the fact they didn't have gluten had anything to do with the taste as they looked ok so I tried the 2nd box and the taste wasn't a lot different disappointing and I would rate them 5/6 out of 10. I also got the gold chocolate wafers which are chunky and very nice with a brew 8/10.
And finally I bought the decaf tea bags which are very nice 9/10 and finally the seville marmalade which I have not tried yet but I'm sure will be nice.
The main reason I've knocked off the odd point is because the quantity of product verse the price is an issue your buying a product more as a change of taste and something different rather than something I would order on a regular basis because with supermarket offers because of their size of buying power you can get a better product cheaper such as a Mcvites signature collection biscuit currently £1.25 on offer and they are a definite 10/10.
So I would say in closing ringtons is worth a go and the chocolate Brazils I will purchase again as there are none better out there , and probably an area to go into the old favourites of yesteryear as a lot of the sweets and treats have either gone down a route of changing recipes using cheaper chocolate or dropping lines altogether and this could be an area ringtons could exploit as it is worth paying for a product that's far better or that you can no longer get anywhere else such as a variety of liqueur chocolate that used to be available in bottles which didn't have the thick sugar coating inside which you could get up until I think the 1980s and they may have been dutch and available in the UK they were delicious.”
Hi Michael,
Thank you for taking the time to share such a detailed and thoughtful review. We’re glad the Brazil chocolates impressed you and that the Turkish delight and the gold wafers hit the mark. It’s a shame the gluten free chocolate reward biscuits weren’t to your taste. We appreciate your feedback on value versus size, and your note about preferences for “old favourites” gives us something to consider.
Warm regards,
Team Ringtons
Hi Valerie,
Thanks for the 5-star review. We’re glad you’re happy with the tea, coffee and biscuits and that you’ll be buying more.
Warm regards,
Team Ringtons
Hi Susan,
Thanks for the 5-star review. We’re really pleased you found great value and service, and that you loved the gift.
Warm regards,
Team Ringtons
Hi Wendy,
Thanks for the wonderful 5-star review. We’re really glad to hear you’re consistently satisfied with the quality and prices.
Warm regards,
Team Ringtons
“Our family have been buying from Ringtons for years and years. They really do the best tea, cannot beat it 👌 and the triple choc cookies are heavenly!! 🤤”
Hi there,
Thanks for the wonderful 5-star review. We’re thrilled you’ve enjoyed our tea for years and that the triple choc cookies hit the spot. Your kind words mean a lot to us.
Warm regards,
Team Ringtons
Hi Sharron,
Thanks for the lovely 5-star review. We’re really glad you love the items and that delivery was super speedy. We appreciate your kind words and look forward to your next order.
Warm regards,
Team Ringtons
Hi Valerie,
Thanks for the lovely 5-star review. We’re thrilled you think our biscuits are the best and that you find them delicious. We appreciate your kind words and the ⭐⭐⭐⭐⭐
Warm regards,
Team Ringtons
Hi Richard,
Thanks for your feedback. We’re glad the ordering was easy and the delivery quick, and that the recipient enjoyed the package. We appreciate your feedback about our gift cards, we have notified our online department.
Warm regards,
Team Ringtons
“Just so pleased we’ve discovered Ringtons ! The triple chocolate biscuits are the best ever according to my husband. Other favourites are ginger tea and the biscuits to dunk, savoury biscuit selection, mint crumble sweets and apple pie biscuits. I buy the Ringtons Diary every year too.”
Hi Beverley,
Thank you for the fantastic 5-star review. We’re really glad you’ve discovered Ringtons too!
What wonderful feedback, we appreciate your kind words! Thanks for sharing. 😊
Warm regards,
Team Ringtons
“I ordered a father's day gift box which is described as a letterbox gift box, which to me means it fits through a letterbox if the person is not home for delivery. The box arrived and it was packed inside another box which you could fit maybe 6 of the item I ordered . Why describe an item as a letterbox gift and then send in an oversized box creating delivery problems and creating more cardboard waste. A lovely product but the delivery issues leave a lot to be desired.”
Dear Brian,
Thank you so much for getting in touch, and I want to start by offering my deepest and sincerest apologies for the disappointment and frustration this has caused you.
We’re incredibly sorry that your letterbox gift was not delivered as intended. I completely understand why you chose this specific product, the whole purpose of a letterbox gift is to avoid exactly this situation.
Please be assured that we’ll be raising this with our fulfilment centre to understand why it was placed inside a larger box, which completely defeated the object. Our letterbox gifts are specifically designed to fit standard UK letterboxes, so this packing method was not acceptable, and we’ll make sure it’s investigated.
We will follow this up with an email to the email address provided when ordering.
Thanks for your understanding.
Kind Regards
Team Ringtons
Hi there,
Thank you for the fantastic 5-star review. We're glad we could help contribute to a special 80th birthday.
We appreciate your kind words and the ⭐⭐⭐⭐⭐
Warm regards,
Team Ringtons
Hi David,
Thank you for the fantastic 5-star review. We’re glad to hear excellent service again.
Thanks for the 5 stars! We appreciate it! 😊
Warm regards,
Team Ringtons
“I love, love, love their bedtime tea, it has to be the best tea ever and always helps me sleep. It’s so good my family have also started drinking it!”
Hi Claire,
Thank you for the fantastic 5-star review. We’re thrilled to hear our bedtime tea helps you sleep and that your family have started enjoying it too. We appreciate your kind words and the ⭐⭐⭐⭐⭐
Warm regards,
Team Ringtons
Hi Phil,
Thank you for the fantastic 5-star review. We’re delighted you enjoyed the excellent service and the Apple pie biscuits. So pleased to know you're a fan! Thanks for sharing!
Warm regards,
Team Ringtons
Hi Tracey,
Thank you for the fantastic 5-star review. We’re delighted you’re loving the tea and that the biscuits are delicious.
Warm Regards,
Team Ringtons
Hi Michelle,
Thank you for the fantastic 5-star review. We're thrilled the hamper made a great gift, and that you loved the value and presentation. Thanks for sharing! 😊
Kind regards,
Team Ringtons
Hi Bernadette,
Thank you for the fantastic 5-star review. We're glad you enjoyed the prompt delivery and delicious products. Your kind words make a huge difference, thanks for sharing! 🙂
Kind regards,
Team Ringtons
“Very pleased with my order, got some lovely sweet treats, but best of all Ringtons tea, just as good as I remember. Went down a treat with the delicious ginger biscuits 😋”
Hi Bronia,
So glad to hear you’re delighted with your order, lovely to know the tea and treats hit the spot, and that the ginger biscuits went down well! Thanks for sharing and for the ⭐⭐⭐⭐⭐We appreciate it!
Warm regards,
Team Ringtons
