Hi Jill,
Thank you for sharing your kind words about the biscuits and goodies, and I’m glad they were delicious overall. I’m sorry to hear that most of the milk chocolate mallows arrived squashed. That isn’t what we want for you.
If you ever have any issues with the products please let us know, so we can resolve this for you. You can contact us on 0800 052 2440 or tea@ringtons.co.uk. ☺️
Warm regards,
Team Ringtons
“Fabulous… brought back happy memories of working in Algernon Road, smelling coffee on a Thursday at Geoffrey Rhodes Centre lol great value for money, biscuits to die for (especially the sultana ones) HUGE THANKS”
Thank you for the fabulous 5-star review, Catherine! We’re thrilled you enjoyed the biscuits and that they brought back happy memories. Huge thanks for your kind words. ☺️
Kind regards,
Team Ringtons
Hi Andy,
Thank you for getting in touch about your order. I can see your order has been delivered to the address you inputted at the time of placing your order which you now know wasn't correct. We do send confirmation emails with every order placed so that customers can double check the information is correct and you also get a fifteen minute window to make any amends or cancel your order before it gets processed. Sadly unless the person at that address you've sent it to returns it to us there is very little we can do which I think the team have advised you of.
Going forward if you need any help placing your orders please get in touch we'll be happy to assist you.
Kind regards,
Team Ringtons
“Been getting Ringtons products for a number of years now ,and the grandchildren love them too ,just received a Ringtons Hamper from one of our grandsons and his family .”
Thank you for the lovely 5-star review, Kath! We’re thrilled you enjoyed your goodies and the service. We appreciate your support. ☺️
Kind regards,
Team Ringtons
“Love Ringtons products,, and by regulars at the door. The people we bout for really enjoyed the biscuits and found the coffee really good. Would recommend.”
Thank you for the lovely 5-star review, David! We’re thrilled your enjoying our doorstep delivery service! We appreciate your recommendation. ☺️
Kind regards,
Team Ringtons
“I love Ringtons products, from tea to biscuits and cake, also they have seasonal gifts/products too, I also buy and give to family and friends, I have a delivery man comes once a month and I also purchase on the Ringtons website. I do recommend trying them.”
Thank you for the lovely 5-star review, Ann! We could not be happier you're enjoying both of our delivery services. We're thrilled you enjoy our products and seasonal gifts, and that you share them with family and friends. We appreciate your support. 🥰
Kind regards,
Team Ringtons
“The review is on behalf of an ex- resident of the N East of England who was missing Ringtons after moving south for love !
She said it was a lovely gift , so , hence 5 Stars 🥰”
Thank you for the 5-star review, Ged! We’re glad to hear the gift brought a touch of home and that it was well received! ☺️
Kind regards,
Team Ringtons
“There was no opportunity to provide a gift card with my purchase meaning the person I was sending it to didn’t know who the ringtons present was from - please improve your service to allow this to happen going forward please”
Hi Martin,
Thank you for your feedback. We understand how this helps the recipient know who it’s from. so your comments will be passed onto the online team
Kind regards,
Team Ringtons
Kind regards,
Team Ringtons
Thank you for the 5-star review, Susan! We’re delighted you’re happy with our Monty Gift Box and that you’ll be ordering again in the new Year. Thank you for choosing Ringtons. ☺️
Kind regards,
Team Ringtons
“It was lovely recieving my package from Ringtons, it brought back so many childhood memories I will definitely be ordering lots of lovely goodies again in the future Thank you Ringtons!”
Thank you for the 5-star review, Sonia! We're delighted that receiving your package brought back childhood memories and that you’ll be ordering lots of lovely goodies in the future. Thank you for choosing Ringtons!
Kind regards,
Team Ringtons
Thank you for the 5-star review, Patricia! We’re delighted that you’re happy with our products and that your friend enjoyed her surprise gift! ☺️
Kind regards,
Team Ringtons
“We have bought Ringtons products for many years and found them except.
We buy them for Christmas presents for our relatives and they are always pleased with them.”
Thank you for the 5-star review! We’re delighted that you’ve trusted Ringtons for so many years and that our products bring joy as Christmas presents for your relatives!
Kind regards,
Team Ringtons
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