“Ordered 2 boxes of cake shop chocolates/cakes... they had clearly been knocked around in the mail as the didnt look so good, They were supposed to be gift too. A little disappointed.”
Hi there,
I’m so sorry to hear the chocolates were damaged in transit especially as they were a gift. Please contact our customer care team at tea@ringtons.co.uk so we can get this resolved for you.
Kind regards,
Team Ringtons
Hi Suzanne,
Delighted to hear you’re enjoying the Tea and marmalade and that you’re pleased to be back with us again. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“Ringtons offers the best in British products and service. We find their biscuits and herbal teas delicious and look forward to our first visit on the “van round”.”
Hi Susan,
Delighted to hear you enjoy our products and that the biscuits and herbal teas are to your liking. We’re glad you’re looking forward to the van round.
Kind regards,
Team Ringtons
Hi Anne,
Delighted to hear your sister and husband were delighted with the gift and that the delivery was nice and quick for you. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“Site ie easy to follow & choice excellent, my delivery was quick & perfectly packed using environmentally friendly materials. I have been using Ringtons for a few years & never had cause to complain so thank you Ringtons.”
Hi Wendy,
Delighted to hear the site is easy to follow and that you’re happy with the choice and packaging. It’s great to know you’ve been with Ringtons for a few years and that you’re satisfied with the service.
Kind regards,
Team Ringtons
Hi Sharon,
Delighted to hear you love the bone china cups and that you find them pretty and great value. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“Rachael was very helpful when I ordered my favourite lemon cake- can’t wait for more!
The service was very good Rachael was a star.
Our delivery guy Karl called today he already had the sugar free crunch biscuits in a box already to give to me. Great company can’t fault them.”
Hi Vanessa,
We're delighted to hear Rachael was so helpful and that you’re enjoying the lemon cake. It’s great that Karl delivered with the biscuits ready to go. Thanks for sharing your kind words, they will be passed on to the team.
Kind regards,
Team Ringtons
“Whenever I visit my cousin up north, she always ensures I come away with Ginger Biscuits to take home. The weird thing is, I'm just having a cup of tea and a couple of ginger biscuits when I received your review email. Only one thing to say about my purchase from you, Lovely.”
Hi Lin,
Delighted to hear you enjoy the ginger biscuits and that you received our email at the perfect moment. Lovely to know you’re enjoying your purchases.
Kind regards,
Team Ringtons
“I grew up in Newcastle and Ringtons tea was always our favourite. So many products have been listed since then, that is a delight to try everything in the range”
Hi Norma,
Delighted to hear that Ringtons tea has a special place for you and that you’re enjoying exploring the range. It’s lovely to know you’re pleased with the variety available.
Kind regards,
Team Ringtons
“Excellent service . Easy to navigate site. Wide range of products at very reasonable prices. Once items ordered kept informed with regards delivery .
Quick delivery”
Hi Ronnie,
Delighted to hear you had a smooth and quick delivery, and that you found the site easy to navigate with a wide range at good prices. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“Can always rely on Ringtins to bring you a good cup of tea and a biscuit or two to enjoy we have been loyal customers for years. I needed a couple of gifts for two wards at hospital to say Thank you for looking after my son who has a severe learning disability. We are coming up to seven week stay. Ringtons have a range of suitable gifts and there is something in a biscuit hamper that everyone will enjoy. Thank you ringtins for make a good biscuit to dunk.”
Hi Jane,
Thank you for your kind words and for being a loyal customer for so many years. We're glad you found suitable gifts for the hospital wards and that the biscuits are enjoyed for dunking.
Kind regards,
Team Ringtons
“Excellent collection of treats, with Gold blend tea just as we remembered. Delighted with the Mallows and Rhubarb extras. Yet to move onto the chocolates.
Thought very courteous as gift of Mallows as no charge as near "use by" date.”
Hi Ian,
Thank you for your 5* review. We are delighted you're happy with our products and service. We hope you enjoy the chocolates when you get to them.
Kind regards,
Team Ringtons
Hi Sheila,
Thank you for your kind words. We’re glad you’re happy with our products and service, and we’ll look forward to helping with your next order when you’re ready.
Kind regards,
Team Ringtons
