“My order was not delivered to corect address an Royal Mail sent email that they had retuned parcel to yo on 06/10/25 correct address
32 TWENTYFIFTH Ave Blyth NE242 QW.
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Hi Ann,
Thank you for bringing this to our attention. We're really sorry to hear about the issues with your delivery address and the return of your parcel. This isn't the experience we strive for, and we understand how disappointing this can be. We can see that when you placed the order, the address was incorrectly stated and the reason for the parcel not being delivered. I can see that you have spoken to our customer care team who have refunded you in full. We hope to see you shop online with us in the future and our friendly customer care team are always happy to help with that.
Thank you for your valued feedback.
Warm regards,
Team Ringtons
“This was a gift ordered for a sick colleague, the order for some reason was split, one part arrived within a day or two the other dissapeared although showing as despatched the same day. Called to query but told i had to wait the 5 days, called again and spoke to Rachel, the remainder of my order was delivered the next day, Rachel was a star shame about your warehouse as orders do sem to dissappear or arrive very badly packed and damaged.”
Thank you for your feedback, Diane. We’re glad to hear that Rachel was able to assist you and get the remainder of your order to you quickly. However, we sincerely apologise for the initial confusion and for the issues with your order’s packing and dispatch. Your experience is important to us, and we will definitely address these concerns with our warehouse team to improve our service. We appreciate your understanding and patience.
Warm regards,
Team Ringtons
Thank you for your wonderful review! We’re really pleased to hear that you appreciated our communication and prompt delivery. Keeping our customers informed is important to us, and it’s great to see it made a positive impact.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Carol! We're so pleased to hear that you enjoyed our quick service and are happy with your products. Your satisfaction means a lot to us!
Best wishes,
Team Ringtons
“We had a rep come to our door, I've never heard of Ringtons, however my hubby from Bradford remembers them from a long time ago. We tried the gold tea and loose tea which he enjoyed.
I then placed two orders of the Monty tea & biscuits gift sets at £20 each plus free delivery. One for my daughters boyfriends parents and one for the boyfriends Nan. They were both very happy to receive the surprise gifts.”
Thank you for your wonderful review, Tanuja! We’re delighted to hear that you and your husband enjoyed the Gold Tea and loose leaf tea, as well as the surprise gifts for your family! It warms our hearts to know they appreciated the gesture.
Best wishes,
Team Ringtons
Thank you for your wonderful review! We're so pleased to hear you enjoyed the tea and biscuits hamper and that the delivery was super fast. It's always our aim to provide both great products and speedy service, and we're delighted to have met your expectations.
Warm regards,
Team Ringtons
Thank you for your wonderful review, Pat! We’re so pleased to hear that you love our tea and appreciate the prompt and careful delivery. It’s fantastic to know you’ll continue to choose Ringtons for your tea needs!
Warm regards,
Team Ringtons
Thank you for the wonderful review! We're so pleased to hear that your order arrived promptly and that our biscuits continue to bring you joy. It’s always a pleasure to know our treats are hitting the spot!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Rose! We’re so pleased to hear that our Ginger Snaps have made your tea time perfect. There's nothing quite like enjoying a treat with a good cuppa. We truly appreciate your kind words!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Michelle! We're so pleased to hear that you enjoyed our quick and complimentary delivery service. It's always our goal to make sure our customers are satisfied.
Warm regards,
Team Ringtons
Thank you so much for your wonderful review, Elizabeth! We're delighted that you love the pretty trays and that they arrived promptly. It's always fantastic to hear about our customers enjoying their purchases.
Warm regards,
Team Ringtons
Thank you so much for your wonderful review, Bernadette! We're absolutely delighted that you love our goodies. It's fantastic to hear you’ll be shopping with us again soon for Christmas treats. We can’t wait to help make your festive season even sweeter!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Sandra! We’re so pleased to hear that you found our ordering process easy and that your delivery was prompt. Your satisfaction means the world to us!
Warm regards,
Team Ringtons
“Ringtons tea is just the best if you love your cuppa with taste then this is for you. Ringtons ginger snaps ar delightful and you would always chose them over other brands. I tried the ginger tea this wasn't to my taste”
Thank you for your wonderful review, Carol! We're so pleased to hear that you think Ringtons tea is the best and that you enjoyed our Ginger Snaps. Your honest feedback about the Ginger Snap Tea is appreciated; we appreciate everyone has their own unique tastes! We hope you find other flavours that you love just as much.
Best wishes,
Team Ringtons
“This is the second time I've ordered some beautiful things I can honestly say your biscuits are the best I have tried this time I have ordered your chocolates as well for Christmas thank you keep doing wot your doing xxx”
Thank you so much for your wonderful review, Mark! We're thrilled to hear you love our biscuits and have chosen our other treats for Christmas too. Your kind words and support truly mean the world to us.
Warm wishes,
Team Ringtons
“I purchased a lovely box of Rington's tea and biscuits for the first time and was pleasantly surprised. Everything was excellent. The family loved the ginger snaps in particular! I will definitely order more.”
Thank you for your wonderful review, Robin! We’re so pleased to hear that you enjoyed our tea and biscuits, and it’s fantastic that the Ginger Snaps were a hit with your family! We look forward to seeing you again soon.
Warm wishes,
Team Ringtons
“Moved away from our Ringtons van delivery so ordered on line. The ordering process is straight forward. The delivery arrived quickly and was packaged sensibly in recyclable materials. I am delighted to still be able to source gold tea bags. Well done, Ringtons!”
Thank you so much for your wonderful review, Ann! We’re delighted to hear that our online ordering process met your expectations and that your delivery arrived swiftly. It’s fantastic to know you’re still enjoying our Gold Tea. Your support means a lot to us!
Warm regards,
Team Ringtons
Thank you for your review, Ivy. We appreciate your feedback and are sorry to hear that the gift message was missing from your package. It’s our goal to ensure every detail is perfect, and we understand how important personal touches are for your gifting experience. We will address this issue with our team to prevent it from happening in the future and inform you of our findings via email. Thanks so much for your understanding and patience.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Andrea! We’re so happy to hear that you love our biscuits and chocolates. It’s always a pleasure to provide treats that bring joy. We truly appreciate your support!
Warm regards,
Team Ringtons
Thank you for your wonderful review, Marion! We're delighted to hear you think our Gold Tea is the best. It means a lot to us to know that you've found a perfect balance in quality and value.
Warm regards,
Team Ringtons
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