“First time ordering off the Ringtons website. I have their diary every year but ordered by my Aunt. Smooth process to order and it was delivered the next day. No problems at all.”
Hi Laura,
Thank you for your lovely review. We're really glad the ordering process was smooth and your delivery arrived promptly.
Kind regards,
Team Ringtons
“My family absolutely love this brand going back generations. Was able to buy my dad a lovely hamper with his favourite tea at a very reasonable price.”
“Placed my 1st order as a gift for friends that we couldnt get to visit . they have a had a very tough year ..Tea and biscuits are allways welcome athey were vertvwell received Lovely gift ..Will def be buying again”
Thank you so much for your lovely review, Jan! We're thrilled the gift was well received and that you’ll be returning for more tea and biscuits. Wishing you all the best to you and your friends.
Kind regards,
Team Ringtons
Thank you so much for your fantastic review! We’re thrilled to hear your gift arrived quickly and that you enjoyed your goodies!
Kind regards,
Team Ringtons
“Ordered one day delivered the next, despiter it being the week before Christmas.
We received emails updating despatch, expected delivery time and delivery.
The order arrived in full, well boxed with no chance of any internal damage to the iitems.
Couldn't ask for better service.”
“The large hamper was bought as a gift but when we took it out of the cardboard box the gift box was badly damaged. Therefore we couldn’t gift it. Ver disappointed.”
Hi Kathryn,
I’m really sorry to hear the gift box arrived damaged and couldn’t be gifted. That’s not what we want for our hampers. Sadly Royal Mail isn't always as careful as we would like them to be when delivering our parcels.
Please contact our customer care team on 0800 052 244 or tea@ringtons.co.uk and we will look into this for you.
Kind regards,
Team Ringtons
“Fantastic biscuits, great choices and the box with 100 packets of various 2 biscuits in are a great idea especially when busy on your feet all day a great snack.”
“Love these Christmas gift boxes so much I ordered several of them for friends and family who were all equally delighted. Ringtons biscuits are the best!”
“Product was good, delivery good. Was asked if I wanted a card in with it as it was a gift, answered yes n said what message I wanted.. order accepted n confirmed only to find cards arnt included. So it took my friends some inconvenience to find out who had sent the gift. Tho cost of card was refunded it spoilt the gift somewhat.”
Hi Enid,
Thank you so much for getting in touch and for your feedback. we're glad to hear you enjoyed the products.
We’re sorry to hear that the gift message was missing from your order. We completely understand how frustrating it must have been, especially since the recipient had to make calls just to find out who the gift was from. That’s not the experience we want anyone to have.
The issue occurred due to a machine malfunction that we were unfortunately not aware of at the time your order was processed. This meant that, although you were asked for your message during ordering, it wasn’t printed and included as intended. I completely appreciate how disappointing this must have been and how it affected the surprise you wanted to create.
Warm regards,
Team Ringtons
“I bought several different packages from Ringtones for family and friends this Christmas and everyone of them has been very well received. The products are of the highest quality and thoroughly enjoyed. Thank you Ringtones! 😊”
Thank you so much, Sylvia! We’re delighted to hear that the packages were well received by your family and friends. I hope you had a wonderful festive season! Thanks for choosing Ringtons. ☺️
Kind regards,
Team Ringtons
“I bought Ringtons products for my daughter for Christmas ....and some for myself to share with family and friends when they called. The caramel wafers were a blast from the past....I loved them when my Mum used to buy them .... nothing changes....the family couldn't get enough of them . Gone too soon. A definite for my next purchase.”
Thank you so much for your lovely review, Susan! We’re thrilled the caramel wafers brought back happy memories and that your family enjoyed them too!
Kind regards,
Team Ringtons
Thank you so much for your fantastic five-star review! We’re thrilled to hear your aunt loved the hamper and that you were pleased with the service. ☺️
Kind regards,
Team Ringtons
Thank you so much for your fantastic review! We’re thrilled to hear your service was excellent and your package arrived promptly. We look forward to your next order!
Kind regards,
Team Ringtons
Thank you so much for your fantastic review! We’re thrilled your gift boxes were a hit on Christmas day and that delivery was fast. We look forward to your next order!
Kind regards,
Team Ringtons
Thank you so much for your fantastic review! We’re thrilled to hear you had quick delivery and are enjoying the product and offers. ☺️
Kind regards,
Team Ringtons
Thank you so much for your lovely review, Colin! We’re thrilled the gift set made a perfect present for another tea drinker!
Kind regards,
Team Ringtons
Thank you so much for your fantastic review! We’re thrilled to hear the Christmas presents and biscuits were a hit and that you’ll order again. We really appreciate your kind words.
Kind regards,
Team Ringtons
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