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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
I have bought from Rimmers music on several occasions...every time I have received the items with no problems whatsoever... My latest purchase was a Kawaii digital piano......I am very pleased with it and am waiting on my second lesson which my piano teacher is running with the book supplied with the piano...I am 71 years old and hopefully never too old to learn I would always deal with Rimmers ,knowing that the prices are checked and matched if not bettered against other suppliers ab=nd their customer service is second to none
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Posted 7 years ago
I ordered an Alessis drum kit which is superb, and it was delivered on time and packaged very well. Good service.
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Posted 7 years ago
Brilliant customer service. My guitar was order swiftly and delivered the next day. I would highly recommend.
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Posted 7 years ago
Extremely good part exchange deal which no other dealer could match.
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Posted 7 years ago
Excellent customer service!
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Posted 7 years ago
Great service ,kept me updated with my order .will definitely buy from you again .thankyou
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Posted 7 years ago
I bought this item as a Christmas present for my son, it arrived at a good timefor meto be able to home receive it. He will be thrilled on Christmas morning. Thank you
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Posted 7 years ago
Small.delay all ok
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Posted 7 years ago
I purchased 2 Novopro Moon Bulbs. On inspection, after their arrival one failed to work!!!! My two main concerns are: Who ever delivered them to my house left them "disgarded " in a small shrub opposite my front door! And, yes, I was at home all day!!!!! Also, I consider the packaging of the Moon Bulbs (OR LACK OF IT) probably the reason for one of to be damaged and not working. Inside the flimsy plastic delivery bag THERE WAS NO PADDING/BUBBLE WRAP, SO THE BULBS WERE AFFORDED LITTLE OR NO PROTECTION FROM KNOCKS OR IMPACTS OF ANY KIND DURING THEIR TRANSIT TO ME. Poor, poor show Rimmers. I will be contacting them to ask for a refund for the damaged goods
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Posted 7 years ago
We ordered the a Casio CDP Pro keyboard with stand, stool and accessories, which were delivered the next day, as promised. The keyboard was very competitively priced and meets our needs very well.
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Posted 7 years ago
This was a buy and supply order; I purchased a Yamaha keyboard online. The price was excellent and delivery was literally 24 hours after ordering. Could not ask for more.
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Posted 7 years ago
All I can say at the moment is that the delivery of the drum kit I ordered as a Christmas present for my 10year old grand daughter was exceptional! I can't wait to see her reaction when she opens it on Christmas Day!!
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Posted 7 years ago
Just purchased a Yamaha Pacifica on line . Great service , helpful and friendly. Would recommend to anyone .
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Posted 7 years ago
Helpful and friendly
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Posted 7 years ago
Purchased a focusrite 212 bundle, very happy with the price after looking around elsewhere, after reading a few reviews online I was a little hesitant but I cannot fault these guys, other than my package not being next day delivery which is was meant to be (it came the following early afternoon however this was a DPD issue, not the fault of Rimmers Music) very happy with communication & most importantly equipment & software all working perfectly!!! Will use again 👍🏻
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Posted 7 years ago
First time I've used Rimmers. It was for a Christmas present, and the payment address was different to the delivery address (to keep "Santa's" secret). Very impressed that they called to check that the order was legitimate before processing it, and everything was delivered on time. I'd certainly use them again.
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Posted 7 years ago
I ordered two products on two separate occasions. First arrived as expected following advert stated on the site. Second I am still waiting for. It was not clear that there would be delay when ordering of almost a week. I was called to say it would be delayed however a more upto date stock check upon ordering would have been good. Faultless Barr this.
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Posted 7 years ago
Great product excellent service,thank you.
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Posted 7 years ago
ordered for my son xmas, not open the box yet. customee service was nice, webchat and email answered quick. easy ro schedule Delivery with countier .
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Posted 7 years ago
Great service fantastic violin my granddaughter will be pleased with it.
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews