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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Ordering my digital piano on line was very simple, I had a query after ordering so phoned Rimmers Music, they were EXTREMELY helpful and solved my problem. Polite, courteous and very helpful. Pisno was delivered on time and very well packed.
Helpful Report
Posted 7 years ago
Excellent Service and Fast Delivery well pleased with my Recent Purchase of Korg Kronos 2 88 Keys Workstation.
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Posted 7 years ago
What can I say brilliant service from Rimmers. Brought a keyboard sent out fast. Had a problem with touch screen they got in touch with manufacturers. They sent details on how to calibrate it. All done.great thanks to Headly 👍👍👍
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Posted 7 years ago
Easy and quick service, Ian was fabulous at sorting my order.
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Posted 7 years ago
Very good company. Very Polite will use again.
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Posted 7 years ago
Excellent service answered my questions right away, cheapest price and no nonsense, fast reliable delivery.
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Posted 7 years ago
Decided to get new keyboard and sale offered opportunity. I had a problem with the order process which they quickly resolved with a call to me and Item delivered next day. All in all quick and efficient.
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Posted 7 years ago
Rimmers . sourced item for me and it was delivered as soon as they got it and at a good price.
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Posted 7 years ago
Efficient, friendly, knowledgeable, patient staff providing excellent customer service.
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Posted 7 years ago
I would like to thank the Blackpool branch for going above the call of duty by helping me when my PA system packed up. As specially at this time of year when I needed it. Barry did a fantastic job of helping me when I was at a total loss. Thank you so much.
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Posted 7 years ago
Excellent customer service and Fast Delivery. Ordered my purchase at 14.30 and it was delivered the next day at 11.00. Well Impressed and would definitely use again in the Future.
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Posted 7 years ago
Good service
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Posted 7 years ago
Rimmers has restored my faith in online shopping for music goods after a disastrous episode last Christmas with a different supplier. Ordered three items, and was called to inform me that two were on their way but awaiting stock for the third. It is good to be kept in the loop ...thank you.
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Posted 7 years ago
Good fast service for the Highlands of scotland.
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Posted 7 years ago
I was very unhappy with the service. I had a session booked in London, on the basis of purchasing with next day guaranteed. Ordered on a Sunday, didn't arrive until Wednesday. Yes, the staff tried to call, but I was in meetings. Then I had an emailing saying it was going to be dispatched via Amazon. Truly disappointed.
Helpful Report
Posted 7 years ago
This item should have been despatched Monday to arrive Tuesday ie exactly as stated on the website, orders ordered at weekends will be despatched on the Monday for delivery Tuesday (if in stock). Also, we cannot (and do not) 100% guarantee any delivery, no one can as sometimes drivers can make errors etc. This item was delivered on Wednesday. We informed the customer on the Monday morning ie the fastest possible opportunity, whereby the order could have been cancelled and they could have purchased elsewhere if they needed it on Tuesday. This would have been the earliest they could have got the item from anywhere in the UK (if it was in stock). The customer decided to continue with the order. My advice to this customer is to not leave things to the last minute and be a bit better organised if you have something that is important to do. We are sorry for the 24-hour delay, but we kept the customer fully informed so they had a choice. At Christmas time couriers can be very busy and there are delays occasionally as a result of this.
Posted 7 years ago
My order arrived on time and undamaged, pleased with the service. Would use rimmers again. Thanks
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Posted 7 years ago
Got a Focusrite 2i4 2nd generation at a great price. Minor problem with the courier not picking up the packet on the day they should have, but I got an email straight away explaining that it would be a day late. I still think it was a fast worry free delivery and I got fantastically friendly customer service (thank you Tom & Pat). Overall I was very impressed. You should definitely shop here!
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Posted 7 years ago
Excellent Job, was looking for a Korg PA1000, these guys came up on a google search, went online, ordered it and delivered within a great timeframe! Fab Job!
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Posted 7 years ago
They gave good advice and where very helpful. Their prices and packages are very competitive too. In fact they are the best on the market..
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Posted 7 years ago
My Yamaha DD75 arrived within 24 hours of ordering...…..great service. (DPD) The item is fine and does everything expected. Most functions obvious and only needed to read the instruction book occasionally. Decent sounding drum machine. Hugh variety of sounds. (Have always wanted to play the Tablas!)
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews