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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Very quick delivery, great value... What more do I need to say? Thumbs up!
Helpful Report
Posted 7 years ago
Excellent service and prompt delivery.
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Posted 7 years ago
Amazing service. Was very happy with product, price and the customer service department who went the extra mile. Am smiling still!
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Posted 7 years ago
Fantastic customer service. Brilliant delivery service, my piano came the day after ordering it! Amazing Yamaha P45 package. It’s a great digital piano. The 30 free online lessons are pretty good too for a complete beginner like me. Great company to order through.
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Posted 7 years ago
Very pleased with the speed of delivery, pricing and customer service. Will definitely pass on a recommendation to my music friends.
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Posted 7 years ago
Very helpful and knowledgeable. Excellent service and delivery.
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Posted 7 years ago
Bought a new Yamaha FG830 Acoustic guitar. Small issue, poor packaging considering how rough couriers can be. A big issue was the fact that this guitar was the worst set up new guitar I have ever bought. It had a full 6mm airspace under the strings at 12th fret, on par with something you would buy at aldi's. An instruction leaflet was provided but not the hex key needed.. I provided my own and got the job done and also had to take out the bridge saddle and skim it down by around 1.5mm. This is more a reflection of Yamaha than Rimmers. Once set up though it became a wonderful guitar for the money. A beginner would be intimidated by these procedures. I mention these things in comparison to another online music store I use in Germany where the packaging is bullet proof and the guitars are set up just about perfectly before they leave the warehouse..
Helpful Report
Posted 7 years ago
I ordered an item from them and had a problem with DPD, but after a quick phone call Gary was able to chase them and get the item redelivered later the same day. Great service 👍
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Posted 7 years ago
excellent service as you always get from all your stores thanx again the fender gt amp is absolutely superb well recommended
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Posted 7 years ago
Ordering this Christmas present was very easy, and a phone call from Rimmers Music informed me about a necessary change of item, together with delivery details. It was very efficient.
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Posted 7 years ago
Great team! Fantastic piano and delivered on time!
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Posted 7 years ago
Very helpful over the telephone. Thanks Gary! Quick response and good prices.
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Posted 7 years ago
Excellent service, very helpful staff and prompt delivery. Highly recommend.
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Posted 7 years ago
Easy website to navigate. Kept informed of delivery at every step. Can certainly recommend.
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Posted 7 years ago
My ordered item was out of stock, but I received a phone call advising that it would arrive within a few days, which it did. Great service and prompt delivery.
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Posted 7 years ago
The order process was quick and easy. The one thing that was not in stock was substituted with a more expensive option. The prices are very competitive and all delivered as promised. Well done Rimmers Music
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Posted 7 years ago
I recently bought a Fender guitar from Rimmers, which they never had in stock, but still arrived within a week to my door. The service i received from Hedley was very good and the price was verya competitive.
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Posted 7 years ago
Amazing service, went above and beyond delivering my guitar out of hours. Would recommend these guys to anyone!
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Posted 7 years ago
Andrew at the Southport shop was excellent. He knew just what I needed and gave me a great deal. A true professional. The transaction was smooth and pleasant, I wouldn’t shop for music needs anywhere else!
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Posted 7 years ago
Would highly recommend rimmers delivery on time emailed for advice received phone call next day brilliant service
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews