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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Amazingly quick service. So glad I found this site.
Helpful Report
Posted 7 years ago
I ordered a Fender cc60s guitar online from Rimmers Music. This was delivered to me via DPD carriers and it arrived in perfect condition. I have reviewed the guitar separately. I am very pleased with the guitar and with the service from Rimmers Music.
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Posted 7 years ago
Very helpful staff, good customer service, on time delivery. Highly recommended. Thanks.
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Posted 7 years ago
Absolutely fantastic service really good communication I would definitely recommend them and will purchase from them again.
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Posted 7 years ago
Excellent service from Rimmers and excellent product , am loving my Roland Cube Amp, using it with my Uke, cracking kit!
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Posted 7 years ago
I recommend Rimmers Music for their professionalism, speed and help. The staff was always nice during the process of buying, part exchanging and sending the wanted keyboard. Thank you Rimmers Music. Robert, Ledbury, November 2018
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Posted 7 years ago
Great servise Very fast delivery. Would reccomend and use again
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Posted 7 years ago
First time I have dealt with Rimmers Music and found there service to be excellent.
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Posted 7 years ago
Excellent service. Ordered Tuesday lunchtime and it was here the following morning. The guitar is a gift, so I don't have a clue how well it plays, but it looks lovely.
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Posted 7 years ago
Hi , i just bought the yamaha dtx532k drums package for my son , my son loves them, and I've found out my legs have nothing to do with the rest of my body , lol , slight problem with the package showing as in stock on the website , and it wasn't in stock , but was informed of this right away , and this was sorted out quickly and efficiently, only very slight gripe was headphones in package are not the best by any means , however all in all good value for money , thanx
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Posted 7 years ago
I ordered a Fender guitar from Rimmers Music which was out of stock at the time, but still arrived a week later. The price was competitive and the service and help i received from Hedley was exellent.
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Posted 7 years ago
Great experience, fast delivery.
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Posted 7 years ago
Excellent, efficient and friendly service from Phil Daw at Southport. Would highly recommend this company and Phil is an asset to Rimmers. Would definitely shop here again. Delivery also arranged for close to Christmas as my purchase is a Christmas gift. Thanks a lot Phil. Apologies it won't let me leave a 5 star review in the survey but that is my rating.
Helpful Report
Posted 7 years ago
My order took some time to arrive, however it wasn't Rimmers fault, as they have to order from abroad. They kept me informed with emails and by telephone and gave options to discontinue or change my chosen guitar. They are friendly and informative and pricing is good.
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Posted 7 years ago
Great Products at really competitive prices. Secure and prompt delivery. Excellent.
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Posted 7 years ago
What Excellent customer service. We have had a couple of issues with a purchase of the Alexis DX10 Pro kit. Nothing was ever a problem and was sorted very quickly and without fuss. What I particularly liked was the phone calls to discuss the issues and the follow up calls. Strongly recommend purchasing from Rimmer's.
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Posted 7 years ago
Excellent communication good product Thank you
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Posted 7 years ago
Excellent service.
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Posted 7 years ago
Very good service by Rimmers music. My digital piano arrived promptly and in good packaging. They kept me updated with the slight delay in sending the stand. The headphones that came were a bit basic and broken. But when I emailed them they send me a new set. So overall happy!
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Posted 7 years ago
First Class Kept me informed all the way to delivery to my house Well done
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Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews