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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Keyboard bundle arrived on time, in good order, pleased with purchase and price Norman
Helpful Report
Posted 8 years ago
Strangely I had not heard of Rimmers Music before my first order but I am glad I’ve discovered them. Fantastic service next day delivery courier delivered exactly when stated. The guitar I bought was described as ex-display and was greatly reduced but could have been sold as brand new it was in mint condition. Great fast response from the chat tab as well. I would definitely recommend this company. Cheers Rimmers!
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Posted 8 years ago
Very good service
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Posted 8 years ago
Ordered keyboard at the weekend, delivered on tuesday, and it was a superb piece of kit, as recommended by Rimmers. Would recommend these guys to any musician looking for equipment - and better price than Amazon!!
Helpful Report
Posted 8 years ago
Good price and prompt delivery of the piano. Stool in the package delivered later once stock had arrived.
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Posted 8 years ago
Ordered a digital piano for my daughters birthday. It was out of stock at the time but at the time of purchase that they will make sure it arrives on time. They delivered. Great service.
Helpful Report
Posted 8 years ago
Supposedly your system suggested that product was in stock and if I ordered within ‘x’ minutes I’d be guaranteed next day delivery. This is purely a ‘sales closing tool’ as product was not in stock and ended up having to cancel and obtain refund. If I’d been provided accurate information I could have avoided an unhappy 5 year old birthday boy!
Helpful Report
Posted 8 years ago
We send this item directly from our supplier who failed to let us know they had a delay and for this we are sorry. We informed the customer the same day within 2 hours of the order. Possibly this customer has left getting a birthday present a bit late. We offered alternatives that are available at discounted rates to no avail.
Posted 8 years ago
In response to your posting on my review regarding being stung for £2000.00 in part exchange for another piano from you, then being offered £500.00 for the replacement which was also not to my liking, I feel the 'generous' offer of a discount of £150.00 was actually anything but generous to try and win my custom back. News flash... It certainly did not.
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Posted 8 years ago
Excellent service and super fast delivery.
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Posted 8 years ago
Excellent service and professional and quick handling of all my inquiries.
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Posted 8 years ago
Fantastic customer service. I bought an amp online and somehow my house number got misinterpretted. A quick email to Emma Wilson and it was immediately corrected. Thanks Emma 😘 Will definately be using Rimmers Music again. Regards m, Iain.
Helpful Report
Posted 8 years ago
Excellent service, easy ordering and delivery. Product P45 digital piano as described.
Helpful Report
Posted 8 years ago
Good at advising on the phone. Kind of them to 'throw in' a cross support.
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Posted 8 years ago
The guitar I ordered for my child was excellent quality. It arrived in perfect condition and very promptly. I could not ask for a better product or service.
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Posted 8 years ago
Great value. Product arrived exactly as and when described.
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Posted 8 years ago
Great value for money
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Posted 8 years ago
Free next day delivery. Delivery as per offered. Product as new
Helpful Report
Posted 8 years ago
Ordered a Yamaha keyboard and stand which was delivered next day. Price was the best I had found. What more could you ask. Brilliant service, we will definitely use again and have already recommended them to friends and relatives.
Helpful Report
Posted 8 years ago
Peavey miixing desk. Delivered the lowest price on the internet and it arrived on time - superb price and perfect service. Top Class.
Helpful Report
Posted 8 years ago
Sent my order to the wrong address and I had to do all the chasing about myself, so not particularly happy!
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Posted 8 years ago
The courier basically delivered the item to a neighbour as the customer wasn't in. This is designed to help not cause issues. In most cases customers are grateful.
Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews