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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Delivered on day stated. Well packaged and correct item. Very pleased with service.
Helpful Report
Posted 9 years ago
best price I could find. fast delivery. would use again :)
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Posted 9 years ago
Great Service! I got my Guitar the next day the quality of the product is very nice.
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Posted 9 years ago
Unfortunately I was unable to get my purchase this time as I was on a timescale .however the service from yourselves and quick refund was second to none
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Posted 9 years ago
Unfortunately my item wasn't in stock, but it was dealt with quickly and efficiently.
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Posted 9 years ago
Bought a Spier guitar for my daughter's 16th birthday. Received first rate advice on the guitar model, with the proviso that it had to be white. The advisor was patient with my 1001 questions, I'm a flautist not a guitarists so the terminology was all new to me. Delivery was speedy and on the day promised. Would definitely recommend Rimmers and will use them again for our family's musical purchases.
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Posted 9 years ago
a big thank you
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Posted 9 years ago
Item arrived a day later than we were expecting but there had been a bank holiday Great item, son very happy
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Posted 9 years ago
excellent service ordered an amplifier from them delivered 3 days later over bank holiday. kept me informed of order progress by email item in perfect condition.
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Posted 9 years ago
Good service, helpful and friendly staff and item arrived when promised.
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Posted 9 years ago
good service very quick delivery
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Posted 9 years ago
Good price, great service. Very happy.
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Posted 9 years ago
dilivered what I asked for, on time. Excellent!
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Posted 9 years ago
The Fender Squier Bronco Bass is a Great product perfect and great service Thanks
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Posted 9 years ago
Great product, and delivered when expected :)
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Posted 9 years ago
These guys are fab I had ordered the wrong thing on-line after realising I phoned them up, after a short conversation they said they would speak to the courier and have it turned round in transit. They then called back to confirm that they had done that. The next day I spoke to them on the phone again where they confirmed that the item had come back and they had made a full refund. I can not believe that not just good but excellent customer exists today but I can safely say that when it comes to Rimmers Music it certainly does, with bells on. Well done you lot!!!!
Helpful Report
Posted 9 years ago
Good service and easy transaction . Delivery take a bit longer than expected but they write me to let me know that will happen.
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Posted 9 years ago
Good service and lovely guitar!
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Posted 9 years ago
quick delivery
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Posted 9 years ago
So far very good service. Product was well priced, and delivered quickly. The on-line chat help service could be improved: it seems to be staffed by people that can only help with navigating the website. I assume a third party, who cannot help with any information or details that are not already accessible online. Having said that, Rimmers were helpful when called by phone during business hours. They offer a 5 -year 'on-site' warranty on some products: what the terms of this are is not obvious. Hopefully I will not need to use it.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews