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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
excellent service, fast delivery, a pleasure doing business with
Helpful Report
Posted 9 years ago
Ordering on site was easy. Text notifications throughout to confirm order delivery day, then subsequently the hour. There's a few things that might be useful to know in advance of ordering - the item is generally sent out in the box the product sits in, this may or may not be an issue for you. Secondly, the courier they use, do not deliver to a neighbour unless you specify this directly with the courier. If you are effected by the school run, the courier unfortunately can't offer slots to avoid it - only 0730-12noon or a full day delivery. I ended up having to go to the depot to collect due to not knowing it wouldn't be delivered to my neighbour - hopefully this information will help when placing an order.
Helpful Report
Posted 9 years ago
Good interactive website, Rimmers contacted me to say they'd upgraded my choice at no extra charge. Delivery was quick and communication clear. Very pleased.
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Posted 9 years ago
Ordered item not in stock. Need to update website so buyers not wasting their time. Refund was applied without issue.
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Posted 9 years ago
Very helpful customer service with query/advice.
Helpful Report
Posted 9 years ago
Quick helpful service on line and telephone
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Posted 9 years ago
I am very happy with my order. Have received my piano with all the goodies the next day after placing the order. A good deal, good service, quick delivery.
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Posted 9 years ago
Excellent service from Rimmers, kept me well informed. Very pleased with my guitar, only lose a star because it ilhas clearly been used in the shop and had dirty strings. Would have been a nice touch to put new strings on but it is set up well. Overall pleased.
Rimmers Music 4 star review on 9th July 2016
Helpful Report
Posted 9 years ago
Although i made my purchase on line,i phoned initially to make a few preliminary enquiries about the instrument. The person i spoke to was very helpful and i would have no reason to complain about any aspect of this purchase.
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Posted 9 years ago
Helpful, knowledgeable staff and a very good deal compared to other music stores on my purchase of a Yamaha organ.Next day delivery what more could I want?
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Posted 9 years ago
Very quick and excellent service.
Helpful Report
Posted 9 years ago
Fab, great service and very helpful
Helpful Report
Posted 9 years ago
very prompt service, great bass case
Helpful Report
Posted 9 years ago
superb service extremely helpful thoroughly recommend
Helpful Report
Posted 9 years ago
Best online purchase ever had thankyou rimmers
Helpful Report
Posted 9 years ago
I am very pleasantly surprised by how fast everything was delivered, but more importantly, by the quality of the stand, chair and piano!
Helpful Report
Posted 9 years ago
Very good service from this company. The speakers I ordered arrived within the stated time period and were well packaged. I will certainly look at using Rimmers Music again when I need to.
Helpful Report
Posted 9 years ago
After I decided on which piano to purchase I called and emailed the store for some info on stock and delivery ideas.. on both occasions the staff were very helpful and knowledgeable. I ordered on the afternoon of the 24th and it arrived first thing on Saturday morning.. Very impressed!! Thank you Mr R Assi
Rimmers Music 5 star review on 1st July 2016
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Posted 9 years ago
Very well organised website. Hassle free delivery. Very pleased with the whole experience.
Helpful Report
Posted 9 years ago
Brilliant customer service - product was out of stock so offered me the upgrade for the same price (which was 40% cheaper than I found in my local shop) - delivered on time - Happy Days! Anthony - Surbiton
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews