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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 30th May 2026
Louise
Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
161
Anonymous
Anonymous  // 01/01/2019
I ordered the Squier Affinity Series Strat HSS guitar with the Fender Champion 20 guitar amplifier package and received it in good condition just two days ago. The reason I gave it a four star rating instead of a five star was because they stated it could be delivered on a next day delivery or a day of my choice and as I was not going to be in on that day I asked for it to be delivered on the next day ( Tuesday ) only to get an e-mail to say it could take 2 to 7 days. It finally arrived on the Friday. Apart from this I am very pleased with the items and would shop at Rimmers Music again.
Helpful Report
Posted 10 years ago
The piano and piano stool were pretty easy to put together. The finish is good throughout and the piano has a lovely sound and looks great. We're really pleased. Delivery was on the date specified and the packaging was excellent: properly put together, plenty of protection and sturdy.
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Posted 10 years ago
excellent delivery time. delighted with my purchase
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Posted 10 years ago
Order dealt with very quickly. When the items arrived the keyboard was broken (looked like in transit), a replacement keyboard was sent out and arrived the following day. Very good service. The keyboard package is excellent value for money and am very pleased with it.
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Posted 10 years ago
arrived on time as stated .product as described excellent service .will use this company again without hesitation
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Posted 10 years ago
Thank you for excellent service at an excellent price. Customer Service extremely helpful arranging for swift delivery.
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Posted 10 years ago
Strings were delivered promptly. Rimmers also quickly helped me sort out a problem - my fault - in ordering loop- end strings instead of ball-end strings.
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Posted 10 years ago
Purchased the Sigma TM-15 E travel guitar which after an initial hiccup was delivered safely, well packaged and in perfect condition. Absolutely delighted with this superb little guitar - a joy to play. I am happy to award an overall rating of very good, but Rimmers did fall short of excellence as I had to contact the company regarding a delivery problem, however, customer service staff were excellent and dealt with my concern in a most professional way offering a resolution to my advantage that I was happy to accept. For me, one thing that is very important is that companies respond well to your concerns and offer good customer service - in this respect I found that Rimmers did have an EXCELLENT customer service system which may result in future orders from me. One suggestion that I might make is that stock levels are clearly stated on the website and that 'out-of-stock' items are clearly identified with ordering lead-times. This certainly would be helpful to potential customers. Anyway, I would like to thank the customer service staff for their professional and courteous manner in dealing with my concerns and speedily offering a resolution - well done!
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Posted 10 years ago
Great service and price
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Posted 10 years ago
Quick delivery and very happy with my new digital piano. Thank you.
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Posted 10 years ago
Excellent shopping.
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Posted 10 years ago
We ordered a drum pedal which was delivered promptly. The courier company kept us informed of its likely delivery date & time. The pedal is exactly as described on the website. We would definitely recommend Rimmer's.
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Posted 10 years ago
Funny old one here. I ordered a Nord piano from the website . Waited one week and then got an email to say they don't have it but will have it next month . Soo I requested order to be cancelled . Later that day they rang and said we have found one in store and we will upgrade you to next day postage to make up for the mess. Did it arrive .............NO ! Disappointing
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Posted 10 years ago
Staff were very helpful with any of my questions delivery was free and next day cant fault them.
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Posted 10 years ago
Delivery was as planned, on Saturday, the price for the bundle one of the cheaper (though no pedal), my wife really happy!
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Posted 10 years ago
Wasn't expecting much as it is a very cheap drum, but was surprised by the quality for the price.
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Posted 10 years ago
Best price online, easy instant credit application, great item and good communications!
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Posted 10 years ago
The y aré Very good people, I have problema with my cart and the y help me in all time. They bring my piano in one day!!! All perfect I advice Laura
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Posted 10 years ago
Great on the phone advise and service. Kept updated on delivery timeline and the delivery man was friendly and polite. Box for stand came slightly damaged but content was intact.
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Posted 10 years ago
The instrument is excellent! Thanks a lot, Rimmers Music! It would be 5 stars if not a short delivery delay (it was stated as next day delivery on the website). Victoria
Helpful Report
Posted 10 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews