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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Great service. recommended Seller. Thank you
Helpful Report
Posted 9 years ago
I am very pleased with the excellent service and a very prompt delivery. The Barns and Mullins Ukelele banjo is excellent value for money. I have since restrung it with Aquila strings, and it sounds great. I shall really enjoy playing it. Once again many thanks Graham Evans
Helpful Report
Posted 9 years ago
Great service thank you.
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Posted 9 years ago
Ordered a keyboard Friday night, playing it by Tuesday morning. Best price anywhere and stand, seat and headphones included. My First Choice supplier for music needs from now on. Well done Rimmer!
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Posted 9 years ago
Quick delivery, well packed a very nice product. Very satisfied with the company.
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Posted 9 years ago
Item ordered was supposed to be in stock. It was not. Money refunded.
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Posted 9 years ago
Quick postage, best price on the net. So far so good.
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Posted 9 years ago
I was very satisfied with the customer service I received on the phone after trying to purchase a Nord C2D online. The web site however gave no indication of the lack of stock of this item. I have not yet received my organ, and to be fair, have been offered a generous discount in order to stay with Rimmer's, and wait, rather than cancelling in order to look elsewhere. Its quite possible that the problem lies outside Rimmer's control, and with the Nord distributor. So I may well have found the same problem elsewhere. Anyway I am very satisfied with the price I have been offered, and look forward to the promised arrival date some time in early July. So I cannot comment on the goods that have been ordered or the instrument itself.
Helpful Report
Posted 9 years ago
First time customer, and I ended up purchasing an item via Rimmers Music as they were offering the Korg Electribe more than £20 cheaper than the nearest competitor, including next day delivery. Online ordering was simplicity itself and the item was at my home approximately 24 hours later thanks to the included next-day delivery - something I'd have expected to cost extra. Also, the choice of courier (Interlink) was superb, confirming the delivery date first of all, then following-up with a 1 hour delivery slot. Really excellent and totally pain free service, and the cheapest by far.
Helpful Report
Posted 9 years ago
I bought a pair of headphones that arrived within 24hrs - a real and pleasant surprise. They are no longer made, so it was good to find them at the expected price. They arrived in the most enormous box though, which didn't make any sense.
Helpful Report
Posted 9 years ago
I actually cancelled my order as the item was not available for next day delivery as indicated on the website. Customer service was fine during the process.
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Posted 9 years ago
Perfect! Super quick delivery and best price I could find!
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Posted 9 years ago
Very fast service and competitively priced item
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Posted 9 years ago
excellent service,ordered in the afternoon,received next morning,many thanks
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Posted 9 years ago
I was most impressed by the rainmaker I ordered, the quality of the packaging and the information provided about the delivery. First class!
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Posted 9 years ago
Very efficient and professional!!
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Posted 9 years ago
Purchased a banjolele as I found it cheaper at Rimmers Music than elsewhere. The instrument arrived quickly, well packaged and exactly as described. I lacked a little confidence when setting the bridge and tuning so mailed Rimmers Music who replied almost immediately with advice. Can't fault them
Helpful Report
Posted 9 years ago
Excellent value, free next day delivery, can't fault them. Bought a Yamaha NP12 package with free stand and headphones. Stand is excellent and sturdy, didn't need the headphones but got them anyway. Delivered as promised, keyboard works fine and I'm very pleased with it. I'd buy from Rimmers again.
Helpful Report
Posted 9 years ago
Fast delivery of item.. good communication... perfect!!! thank you
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Posted 9 years ago
Hello rimmers really pleased with the velencia 3/4 guitar.my daughter has just started to learn at school.so it will speed the process up by being able to practice at home.thanks it arrived so quickly with a 1 hour window.very prompt and efficient.thanks louise
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews