Rimmers Music Reviews

4.8 Rating 4,132 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,132 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

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Rimmers Music 5 star review on 3rd April 2024
Annette
Rimmers Music 5 star review on 22nd February 2024
Keith
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 11th February 2024
Louise
Rimmers Music 5 star review on 26th January 2024
Sule
Rimmers Music 5 star review on 25th January 2024
Michael
Rimmers Music 5 star review on 29th October 2023
Jiordath
133
Anonymous
Anonymous  // 01/01/2019
Very pleased with the item Delivery quick but disappointed it was reduced by £7 within days of me buying
Helpful Report
Posted 3 years ago
Ordered my new PSRSX 900 after agreeing the part ex price for my old PSR. Was given a date for collection and the driver went above and beyond to collect ,having had to wAll a considerable distance around the back of 3 houses to get it. The new keyboard arrived several days before the original date which was a bonus. Very happy overall. PSR SX 900 is a fantastic keyboard. Well done Rimmers
Helpful Report
Posted 3 years ago
Product delivered on time. Payment could have been slightly smoother.
Helpful Report
Posted 3 years ago
Difficult times and import issues due to Covid but I was kept in the loop all the way by email and phone calls Very happy with purchase.
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Posted 3 years ago
Easy and straight forward transaction. Arrived early
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Posted 3 years ago
Purchased a returned Fender Jazz Bass. The instrument is a lovely example of the Jazz Bass. Rimmers kept me informed during shipping and it arrived in good condition. The set up required a little work on receipt but it is getting there. Would have been good for it to have been set up prior to receipt but perhaps I expect too much.
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Posted 3 years ago
Very good Uke
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Posted 3 years ago
Ordered 2 items but 1 item was wrong so contacted C/S and got a reply within the hour, Lucy was very apologetic and got the correct item delivered the next morning, very impressed with that especially with how things are at the moment, well done Lucy.
Helpful Report
Posted 3 years ago
Service very good. One minor issue, the box arrived damaged but the contents were fine.
Helpful Report
Posted 3 years ago
slight mix up with the delivery date but sorted out quickly and efficiently. happy with the service and received in good order.
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Posted 3 years ago
I am thrilled with my purchase .Thank you .
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Posted 3 years ago
A few issues but all dealt with by staff in a timely manner considering the current Health crisis.
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Posted 3 years ago
Delivery did take some time, much longer than initially anticipated. However this can in part be put down to covid related issues. The guitar is fantastic, so I guess good things come to those who wait! Big pluses: much cheaper than other sellers, arrived extremely well packaged and in perfect condition. Thank you and will use again..
Helpful Report
Posted 3 years ago
Purchased an electrical piano which I’m very happy with. Only quibble was with delivery - TNT Updated the status of delivery on the due date to ‘unable to access’. This was not because they were unable to access my property but because they had not attempted delivery in the first instance because the driver was unable to lift the parcel on their own. Why they are putting packages on a wagon that they have no intention of delivering is beyond me and I would be concerned about the risk of damage. They then attempted to attribute the delayed delivery to Covid 19 - clearly unrelated! Luckily, my piano was not damaged and they delivered on the second attempt, with my husband helping the lone delivery driver (again on his own) to lift the package!
Helpful Report
Posted 4 years ago
Actual customer service is abysmal, you don’t feel important or appreciated by any member of staff you physically talk to and i can only assume, that’s down to the fact that staff are not looked after in any capacity. now in terms of delivery, the guitar i bought came a day early (after being contacted immediately after purchasing, i was made aware that it would actually come in about a week) and came in perfect condition.
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Posted 4 years ago
My orders arrived very quickly and would defiantly shop here again.
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Posted 4 years ago
Excellent price, next day delivery free of charge, sent wrong item, corrected immediately and correct item arrived next day. Won't stop me ordering from Rimmers again.
Helpful Report
Posted 4 years ago
Good service prompted delivery will certainly use again..
Helpful Report
Posted 4 years ago
My Fender Champion 100XL was delivered on time and in perfect condition. Only snag was the extra charge (£19.99) for delivering to Scots Highlands. The website link for the transaction did not work, so 2 phone calls were required.
Helpful Report
Posted 4 years ago
It was very good from start to delivery, however I dont lick the keyboard and wont be buying on line again unless I have tried the goods. I will be trading it in Thank you Dave Clayden
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,132 reviews