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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Good price on Korg B1 package, delivered promptly.
Helpful Report
Posted 7 years ago
I ordered the Hidersine violin viola double case. It arrived in the time specified and in exelent condition. So pleased with this purchase. Now don't have to carry two cases around. Would great to add padded straps though as the ones enclosed although good are a bit rough on my old shoulders.
Helpful Report
Posted 7 years ago
A big thank you to George and Dan at you Blackpool shop. I returned a faulty guitar and they dealt with it immediately. In just under a week I had a brand new replacement. What great service. Thanks guys. Jim
Helpful Report
Posted 7 years ago
The item purchased had an accurate description which was useful in assisting me to commit to purchase, with so many variations between models at this price point it's essential to accurately describe the features of the product, this Yamaha was perfect starter for my daughter and also myself, great bit of kit delivered quickly.
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Posted 7 years ago
I found Rimmers ordering process very clear and simple. I am very pleased that my purchase was delivered early. It was exactly what I had ordered and delivered in a perfect condition.
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Posted 7 years ago
Easy to get to talk on the phone Helpful staff Quick delivery
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Posted 7 years ago
Competitive pricing, knowledgeable friendly staff, with good delivery times, really happy with my purchase.
Helpful Report
Posted 7 years ago
Informed the next day after I ordered online that there would be 2 weeks delay with my order . Not received it after 2 weeks, so asked for an update - no clear answer regarding when I would receive it. Arrived eventually, with 3 weeks delay. Also there was no invoice /warranty included in the parcel.
Helpful Report
Posted 7 years ago
We are extremely sorry this item had a delay from the supplier beyond our control due to bad weather conditions at the time. Looking in the notes I can see we did email to let the customer know but possibly this wasn't seen. Once again we are sorry. Reaging the invoice we do not send a paper invoice and clearly state this. The reciepts are all via email.
Posted 7 years ago
No problems at all great product great communications and delivered within twenty four hours,Plus a easy to use web site and six months interest free credit. What more would you want ? . Thanks.
Helpful Report
Posted 7 years ago
Delivered exactly on time Can't ask for better than that
Helpful Report
Posted 7 years ago
I ordered before 4pm on Monday and received my order the next day between the allocated delivery time as Rimmers Music said I would. Amazing service. Shaved a couple of pounds off a top quality product, I would 100% recommend.
Helpful Report
Posted 7 years ago
Rimmers excellent product, great price and fast delivery. Courier lost additional item and packaging damaged due to mishandling
Helpful Report
Posted 7 years ago
Very speedy, and well delivered
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Posted 7 years ago
Excellent service. Tracking record very good. Good customer service.
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Posted 7 years ago
Bought a Yamaha digital keyboard. It was in good condition, arrived on time and in the correct address without any issues. The digital keyboard was also reasonably priced
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Posted 7 years ago
Best price anywhere and excellent delivery time, Item packaged with care. A great company I will use again.
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Posted 7 years ago
Went into Bolton store and its had a complete make over and looks amazing. Really good displays,, the layout is good and its massive. Loads of pianos and loads of guitars, great job.
Helpful Report
Posted 7 years ago
took longer than expected to arrive
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Posted 7 years ago
Prompt delivery. Very excellent customer service😀
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Posted 7 years ago
Great sales service given by all the staff at Leyland. Worth a visit if you need anything
Helpful Report
Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews