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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
great low prices and even got an extra 15% off at the checkout, Kept me informed at all stages of delivery. All i had to do on arrival of my guitar was tune it up as it was set up very well.
Helpful Report
Posted 7 years ago
I ordered an iRig Blue Turn for my Android tablet and although it wasn't available for immediate dispatch I was kept informed of progress and it turned up exactly when they said it would. The device performs exactly as expected.
Helpful Report
Posted 7 years ago
Great prices and easy to set up payment options. Really quick delivery too. When the stool that came with the piano was damaged during transit the customer service team were really helpful and quickly sorted out getting a new one delivered.
Helpful Report
Posted 7 years ago
This is the second time that I have purchased from this store and I have found them to be very helpful and most efficient, Would not hesitate to recommend them,and will use them again,their prices seem to be one of the lowest on the net too. Well done Rimmers Music,keep it up.
Helpful Report
Posted 7 years ago
Bought a Yamaha Clavinova CLP-685 from Rimmers as they were by far the best price compared to my local music shop. The customer service has been nothing short of excellent! And when you need them, they are only a phone call away.
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Posted 7 years ago
very friendly staff , made me feel very welcome. When I was looking at a keyboard this young chap assistant came over and played several pieces of music for me. when he said that Rimmers would take my old keyboard as a part exchange , I said would you give pensioner's a 60% discount !!.........it then went very silent but he smiled when he realized I was joking! ( I only meant 45%). After that pleasant ten minuets I went for my first piano lesson with a chap called James. although I have experience he very helpful , calm and patient to return to my studies after a long break. I really look forward to continuing with James , he has inspired me to keep practicing! well done James!!
Helpful Report
Posted 7 years ago
Rimmers did an excellent deal on price, by far the best I could find on line. The instrument arrived 24 hours after despatch, as promised, and was well packed. The instrument was exactly as described and is a pleasure to play. I would have no hesitation in recommending Rimmers.
Helpful Report
Posted 7 years ago
4 stars only because my keyboard didnt arrive intime for when i needed it. ordered next day delivery but it was 3 days before it was dispatched and another few days before delivery. It was ordered the day before the snow hit but still shouldnt have taken that long to arrive. i am happy to order from Rimmers again but not if i need the item in a hurry.
Helpful Report
Posted 7 years ago
Excellent service from knowledgeable and pleasant staff who were very helpful.
Helpful Report
Posted 7 years ago
excellent product at an excellent price, dispatched and arrived sooner than quoted times.
Helpful Report
Posted 7 years ago
I purchased a Yamaha S970 before Christmas and have had many hours of fun with it. My partner said she has never heard me play so much, its a fantastic instrument. On a down note though it was sold with thirty free lessons and I have looked at the web site and it looks to me that I can only get the lessons from a store and the nearest to me will be a day trip out for a lesson, also my health is failing fast in that my hands are becoming arthritic and although I love playing it is becoming very painful and I don't know how much longer I can play the instrument before having to part with it and who will want it.
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Posted 7 years ago
Very helpful, Keyboard delivered very quickly, Competitive prices and aftersales service second to none would recommend to anyone
Helpful Report
Posted 7 years ago
As always, cheerful helpful staff, whether purchasing an instrument or a piece of music, attention to detail, even taking great notice of a 12 year olds wishes, thanks.
Helpful Report
Posted 7 years ago
Very helpful and brilliant service. Its a shame the courier wasn't as good.
Helpful Report
Posted 7 years ago
Bought a pedal which didn’t work well with my rig. Returned it within 2 days and got a full refund - no hassle , no fuss. Good business to deal with
Helpful Report
Posted 7 years ago
Visited the Bolton store, good service, friendly people and a good price on the instrument I bought.
Helpful Report
Posted 7 years ago
helpfull staff. used keyboard in excellent condition. very happy
Helpful Report
Posted 7 years ago
Excellent service,good prices and quick delivery. Happy to recommend to family and friends.
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Posted 7 years ago
5 star RUBBISH Always pestering Forever sending unsolicited e mails I would never use this company
Helpful Report
Posted 7 years ago
We have ordered two items second is still to be delivered as was out of stock, despite the website that stated it is, we only know it will be delivered min April now and as for the piano meant to be delivered on Saturday as per phone call to Rimmers and delivery was attempted on Thursday when noone was at home and then on Friday - I was able to stay behind before school pick up but that was lucky as was only just leaving when TNT arrived to deliver. All in all not great, could have been better.
Helpful Report
Posted 7 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews